All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Rating 10 - Excellent. 69 out of 342 reviews
10 - Excellent
69
Rating 8 - Good. 131 out of 342 reviews
8 - Good
131
Rating 6 - Okay. 76 out of 342 reviews
6 - Okay
76
Rating 4 - Poor. 36 out of 342 reviews
4 - Poor
36
Rating 2 - Terrible. 30 out of 342 reviews
2 - Terrible
30
Reviews
10/10 Excellent
Alastair
30 July 2025
Liked: Cleanliness, staff & service
Close to Connought place etc
Alastair
Stayed 2 nights in Jul 2025
6/10 Okay
Hasan, Sharon
Travelled with family
20 May 2025
Disliked: Cleanliness, amenities
The location is very good and in center of Delhi. The guards are very friendly and helpful.
Seems some cheap owner bought the property and trying to save every penny. The floor needs work, the carpet in Hallway smells very bad, some cleaning staffs seems smoke in the room/hallway while cleaning. The management staff in the inhouse restaurant is not much much helpful, I had to argue with them just to use a microwave.
We spent half of our stay waiting for the air conditioning in our room to be fixed. We finally moved to another room after midnight on our second of three nights. We requested a refund of one night and were flatly denied. I would not recommend staying at this very tired hotel.
Generally fine hotel with a good breakfast. There were problems with the first room we were given but we transferred to another room, with some grumbling.
The hotel was fine for one night. It is well located in the heart of where a tourist wants to be. The breakfast was fine and the wait staff very kind. The bed was comfortable but the bathroom needed updating along with the light fixtures. It was definitely more of a 3 star than a 4. And the young woman at the front desk asked me to give a review, which I agreed to. She asked for my phone to pull up the website and when she gave it back I saw that SHE had written a review! UNACCEPTABLE.
Wifi didn’t work at all! Customer service is terrible spent the whole day trying to fix with IT! I had to leave hotel to a cafe as their wifi never worked! They form of compensation was fruit platter at midnight!
You should not look at the google reviews as they are bought! It is nowhere close to a 4 star hotel!
Gaurav
Stayed 2 nights in Nov 2024
6/10 Okay
Matthieu
6 Nov 2024
Incredible building as far as architecture and city views go. Decent location too.
However, the staff wasn’t too helpful; I requested three times for an ironing board (on two different days) and it was never delivered to my room, despite my request being “written down”. WiFi would stop working at times.
Matthieu
Stayed 4 nights in Oct 2024
8/10 Good
Claudio Alejandro
27 Sept 2024
Liked: Cleanliness, staff & service, amenities
in general is not the property but in my opinion Delhi, is dirty
Bed was unusually soft for India and thebpillows amazing. Room and fellow guests very quiet overall. Appreciated. Near metro and street vendors and Connaught place so lots of options nearby for food etc. Good wifi and helpful front desk.
Andrew
Stayed 1 night in Apr 2024
10/10 Excellent
Adrian
4 Apr 2024
Liked: Cleanliness, staff & service, room comfort
Not bad value for Delhi
It's a nice hotel that shows its age. The rooms are a good size and comfortable enough. The breakfast was good, and the staff was friendly throughout our stay. The location was a short (10 min) walk to Connaught Place, where there are ample choices for eating.
Adrian
Stayed 4 nights in Mar 2024
4/10 Poor
Nirmala
17 Feb 2024
General things arent in the room in the arrival only they hv to set all the things before arrival..so many things are missing