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Shangri-La Eros, New Delhi

5.0 star property

Photo gallery for Shangri-La Eros, New Delhi

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Creator video
Room service – dining
Miscellaneous
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Place, Western Court Building
    ‪5 min walk‬
  • Place, Gurudwara Bangla Sahib
    ‪16 min walk‬
  • Place, India Gate
    ‪18 min walk‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite- Access to the Horizon Club Lounge & breakfast

Executive Suite- Access to the Horizon Club Lounge & breakfast

Executive Suite- Access to the Horizon Club Lounge & breakfast

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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Lobby
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  • Pool
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  • Parking included
4.5 out of 5, Wonderful, 1,019 reviews
The price is AU$235
includes taxes & fees
28 Jan - 29 Jan
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About the area

New Delhi

Located in New Delhi (Connaught Place), Shangri-La Eros, New Delhi is within a 5-minute drive of India Gate and Lodhi Garden. .This family-friendly hotel is 1.8 mi (2.8 km) from Rashtrapati Bhavan and 2.6 mi (4.1 km) from Jama Masjid.

What's nearby

  • Western Court Building - 5 min walk - 0.4 km
  • Kasturba Gandhi Marg - 7 min walk - 0.6 km
  • Jantar Mantar - 10 min walk - 0.8 km
  • Gurudwara Bangla Sahib - 16 min walk - 1.4 km
  • India Gate - 18 min walk - 1.5 km

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Hotel Saravana Bhavan - ‬10 min walk
  • ‪The Spice Route - ‬8 min walk
  • ‪San Gimignano - ‬8 min walk
  • ‪South Indian Snack Centre - ‬8 min walk
  • ‪Le Belvedere, Le Meridien - ‬6 min walk

About this property

Shangri-La Eros, New Delhi

Luxury hotel with 3 restaurants connected to a shopping center in New Delhi
Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
Wellness Club at Shangri-La has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 320 guestrooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at Tamra, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Tamra - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mister Chai - This café specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Grappa - This bar specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,950 for adults and INR 1,475 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 2950 for adults and INR 1475 for children
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
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Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
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Shangri La's Eros Hotel
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Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
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Shangri La's Eros Hotel New Delhi
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Shangri-La Eros, New Delhi Hotel New Delhi

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

DINESH

Stayed 1 night in Oct 2025

10/10 Excellent

Ying Chiu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and staff is friendly
Stayed 5 nights in Oct 2025

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Tarsem

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, very courteous staff, will do their upmost to help you Clean rooms and great amenities Outstanding staff, Anjali, Sanjana and Arshit the duty manager *****
Stayed 1 night in Oct 2025

8/10 Good

BHAVIN

Stayed 3 nights in Oct 2025

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

10/10 Excellent

M BOHN DE

Stayed 1 night in Oct 2025

10/10 Excellent

Miles, Indian Wells

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with fantastic food. Attentive staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

DANIEL

Stayed 3 nights in Oct 2025

6/10 Okay

Adam

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was a return visit for me and my co-worker. This hotel was clean, convenient and the club access is a definite plus. The meals were good at the local buffet and tasty. I think it was fairly healthy, if you choose so. The days were quite smoggy, but that has nothing to do with the hotel, which does actually practice good environmental practices (no plastic bags, no plastic coffee lids). Unfortunately couldn't enjoy the outdoors pool as much as I would've liked. The area is not the best, but walkable to CP and surrounding areas. The staff from the spa (which is really quite nice, including cold plunge) to front desk to restaurant and club lounge were great. It is not the nicest hotel I've ever stayed, but the experience was professional, safe, clean and quite easy actually. I would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

RANBIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. Great sauna and cold plunge with hot tub as well
Stayed 3 nights in Oct 2025

10/10 Excellent

Raymen

Stayed 3 nights in Oct 2025

10/10 Excellent

Radhika

Stayed 3 nights in Oct 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast & Indian tea was amazing, staff were really great . Service A. All good was yummy, I will go again . Keep up the amazing work.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tarsem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good spa and gym Front desk staff very helpful Especially Sanjana, always going out of her way to ensure a comfortable stay. We have stayed at this hotel many times
Stayed 2 nights in Oct 2025

10/10 Excellent

sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were so grateful we got a beautiful room with a bath !!! Had room service one night and the food was excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Sergii, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Shangri-La Hotel. The spa service was absolutely wonderful — relaxing and professional. We also used the hotel’s car service to explore the city, which was very convenient and comfortable. The food and restaurants were excellent, offering a great variety and top quality. We really appreciated the staff’s hospitality — they even allowed us a free late check-out for six extra hours, which made our departure much easier. Highly recommended for anyone looking for comfort and exceptional service!
Stayed 1 night in Oct 2025

2/10 Terrible

Holly

Stayed 4 nights in Sep 2025

10/10 Excellent

Manjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly staff and clean. Stayed in many hotels around the world and this is one of the best. Great facilities with access to gym 24/7 and spa until 12am. Very wide choice at breakfast. Only thing I would say is that the food at the restaurants abit pricey.
Stayed 4 nights in Sep 2025

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a good hotel. No complaints. Hospitality was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

RUPA

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

ovuoke, Scunthorpe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service special mention to Namira on horizon lounge for a kindness and attention to detail. She is a credit to Shangri- La Eros
Stayed 1 night in Sep 2025

6/10 Okay

Prem John Mathai

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mainthan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025