Family accommodation in Deer Valley

Upon check in, we were greeted with a food and beverage tasting! Matt was then at the front desk to check us in and he was absolutely amazing. Customer service was top notch! During the stay we spent time at the pool and our server was Delaney each day. She made the experience even better and gave great attentive service! The hotel itself is stunning and conveniently located toe everything’ the best part is the rooftop pool

Clean, great pool areas.

Villas are super rad, very spacious

Everything was really I joined

The property was great. I am disappointed that when I arrived to check in, the front desk agent said I needed to pay for the room upfront on top of the incidental charge. I have never had to pay for a room upfront. When I asked why, all she said was the system required it. 1. It made me feel like your hotel doesn’t trust that I can afford the room or I will pay. 2. Train your employees to have better answers with actual reasons behind it.

Staff is great and always willing to help, if needed. Services and food is outstanding. The Joya Spa is an excellent experience.