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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
1 bedroom, premium bedding, desk, iron/ironing board
Exterior
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available

Explore the area

View map
4300 E Washington St, Phoenix, AZ, 85034
  • Place, Phoenix Zoo
    ‪4 min drive‬
  • Place, Desert Botanical Garden
    ‪5 min drive‬
  • Place, Arizona State University
    ‪6 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

8.6 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.8 out of 10
Good
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, iron/ironing board

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(75 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(86 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Suite, 1 Bedroom (with Living Area) | Room amenity

Suite, 1 Bedroom (with Living Area)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

1 bedroom, premium bedding, desk, iron/ironing board

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 102 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Radisson Hotel Phoenix Airport
  • Pool
  • Hot tub
  • Free airport shuttle
  • Free WiFi
4.2 out of 5, Very good, 1,734 reviews
The price is AU$191
includes taxes & fees
29 Nov - 30 Nov
Radisson Hotel Phoenix Airport

About the area

Phoenix

Located in Phoenix (Camelback East), Crowne Plaza Phoenix Airport - PHX by IHG is within a 10-minute drive of Arizona State University and Desert Botanical Garden. .This hotel is 4.9 mi (7.8 km) from Chase Field and 5.1 mi (8.2 km) from Mortgage Matchup Center.

What's nearby

  • Phoenix Zoo - 4 min drive - 4.6 km
  • Desert Botanical Garden - 5 min drive - 5.3 km
  • Arizona State University - 6 min drive - 7.9 km
  • Phoenix Convention Center - 8 min drive - 11.7 km
  • Chase Field - 8 min drive - 11.7 km

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Stockyards Steakhouse - ‬19 min walk
  • ‪Nu Towne Saloon - ‬3 min drive
  • ‪Burger King - ‬6 min walk
  • ‪Mesquite Fresh Street Mex - ‬10 min walk
  • ‪Paco’s Tacos - ‬13 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 290 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at The Post at Crowne Plaza, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Phoenix? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Post at Crowne Plaza - Onsite restaurant.
The Perch - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Secured, covered parking on site (USD 12 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 944 out of 1689 reviews
Rating 8 - Good. 334 out of 1689 reviews
Rating 6 - Okay. 215 out of 1689 reviews
Rating 4 - Poor. 106 out of 1689 reviews
Rating 2 - Terrible. 90 out of 1689 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Travelled with partner
Liked: Staff & service, amenities
Parking is all messed up. Staff ok. Area can get scary.
Stayed 1 night in May 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good stay. The hotels is fairly close to the airport, which is what I needed. The room was within the expectations for the chain, clean and comfortable. You need to be clearer when disclosing the parking policy. It turns that ALL parking options are paid, not only the covered parking.
Stayed 1 night in Aug 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, amenities
Always stay here when flying out early. Great place!
Stayed 1 night in Jul 2025

10/10 Excellent

Roman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food at the bar
Stayed 1 night in Jul 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service-from the time you enter the lobby. My service has been exceptionally extraordinary in the Post restaurant. Noelle work ethics and friendliness toward all customers should not go unnoticed because she goes over and beyond to please us during our stay. Thank you for your service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Excellent! Worth repeating.
Stayed 1 night in Jul 2025

10/10 Excellent

vanessa

Stayed 1 night in Jul 2025

8/10 Good

Maria Theresa, anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel at the last minute because of a cancelled flight and 10 hour layover. The front desk was really nice and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the hotel. The location was great, it was conveniently close to the airport, and everything was clean and well-maintained.
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Trip

I had an overall wonderful stay at Crowne Plaza Phoenix-Airport. The staff was very friendly and helpful. I was taken aback at the $100 per day hold to stay there as it was not mentioned when I booked my reservation.
Stayed 4 nights in Jul 2025

10/10 Excellent

martin

Stayed 1 night in Jul 2025

8/10 Good

Mary Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

BRIAN

Disliked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Ava, Sugar land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Amenities, property conditions & facilities
Nice and
Stayed 2 nights in Jul 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never using Expedia again
Stayed 1 night in Jul 2025

8/10 Good

Angie

Stayed 1 night in Apr 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
everything great
Stayed 1 night in Jul 2025

2/10 Terrible

Cassandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
🔥 HORRIBLE EXPERIENCE – DO NOT STAY HERE!🔥 If I could give zero stars, I would. This was one of the worst hotel stays I’ve ever experienced. Let’s start with the most outrageous part! we were charged a $500 smoking fee, claiming someone smoked in the room at 3:34 AM, which makes no sense because everyone was asleep. No one in our group smokes. They claimed a “sensor” went off but gave no proof, no inspection, no photos, no one came to check anything — just a charge slapped on after we left. Total scam. And that’s just the beginning. Cleanliness? Nonexistent.     •    The room had dirty linens when we arrived.     •    Housekeeping never showed up until we complained twice, and they only came once.     •    Trash was overflowing, and the entire room looked and felt neglected. Customer service was unprofessional and dismissive. Every issue we brought up was brushed off like it wasn’t their problem. They were quick to charge us $500, but slow to fix any real concerns. This place is untrustworthy, poorly maintained, and overpriced for what you get. And worst of all, they’ll charge you for things you didn’t do and won’t even try to resolve it fairly. Avoid this hotel at all costs. Don’t waste your time or your money.
Stayed 3 nights in Jul 2025

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025