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Crowne Plaza Phoenix Airport - PHX by IHG

Property class: 3.5

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Exterior
Restaurant
Point of interest
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
4300 E Washington St, Phoenix, AZ, 85034
  • Place, S'edav Va'aki Museum
    ‪7 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪15 min walk‬
  • Place, Papago Park
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

7.8 out of 10
Good
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.6 out of 10
Good
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.4 out of 10
Very good
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(87 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(105 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (with Living Area)

Suite, 1 Bedroom (with Living Area) | Room amenity

Suite, 1 Bedroom (with Living Area)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Phoenix

Located in Phoenix (Camelback East), Crowne Plaza Phoenix Airport - PHX by IHG is within a 10-minute drive of Arizona State University and Desert Botanical Garden. .This hotel is 4.9 mi (7.8 km) from Chase Field and 5.1 mi (8.2 km) from Mortgage Matchup Center.

What's nearby

  • S'edav Va'aki Museum - 7 min walk - 0.6 km
  • El Zaribah Shriners Auditorium - 15 min walk - 1.3 km
  • Salt River - 3 min drive - 1.9 km
  • Tovrea Castle at Carraro Heights - 3 min drive - 1.9 km
  • Papago Park - 4 min drive - 3.8 km

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Nu Towne Saloon - ‬3 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Stockyards Steakhouse - ‬19 min walk
  • ‪Mesquite Fresh Street Mex - ‬10 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 290 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at The Post at Crowne Plaza, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Phoenix? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Post at Crowne Plaza - Onsite restaurant.
The Perch - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Secured, covered parking on site (USD 12 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1098 out of 2007 reviews
Rating 8 - Good. 410 out of 2007 reviews
Rating 6 - Okay. 271 out of 2007 reviews
Rating 4 - Poor. 123 out of 2007 reviews
Rating 2 - Terrible. 105 out of 2007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

William

Liked: Staff & service, amenities
Disliked: Cleanliness
Noise from pipes many times Chair was dirty. Lamp on table broken
Stayed 1 night in Jan 2026

10/10 Excellent

Ray

Stayed 1 night in Jan 2026

8/10 Good

William

Stayed 1 night in Jan 2026

8/10 Good

Eduardo Jesus

Stayed 1 night in Jan 2026

4/10 Poor

Katie

Disliked: Cleanliness, amenities, property conditions & facilities
Room had a very stale smell
Stayed 1 night in Jan 2026

8/10 Good

Kenia

Stayed 1 night in Jan 2026

8/10 Good

Lucie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location if you want to be very close to PHX Int’l. Shuttle to the airport runs 24 hours on the half hour. Tip: go down 10 mins early as it gets filled quickly. Happy hour available. Rooms are a bit dated but very clean. Good front desk service.
Stayed 1 night in Jan 2026

2/10 Terrible

Veronica

Stayed 1 night in Jan 2026

10/10 Excellent

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Great location to the airport and transportation options!
Stayed 1 night in Jan 2026

8/10 Good

Huiguang

Stayed 1 night in Jan 2026

6/10 Okay

Kenneth, Colorado Springs

Stayed 1 night in Jan 2026

10/10 Excellent

vipin

Stayed 1 night in Jan 2026

2/10 Terrible

Kanwalinderjit

Business traveller
Disliked: Cleanliness
poorest service
Stayed 1 night in Jan 2026

10/10 Excellent

Jasmine

Stayed 3 nights in Jan 2026

10/10 Excellent

Eric

Stayed 1 night in Jan 2026

8/10 Good

Roy Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

8/10 Good

Avielle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and friendly
Stayed 1 night in Jan 2026

2/10 Terrible

Jesse

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is dated but the rooms are clean and adequate for an overnight stay
Stayed 1 night in Jan 2026

10/10 Excellent

Aloysius

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location amd amenities
Stayed 1 night in Jan 2026

10/10 Excellent

MARY

Liked: Cleanliness, property conditions & facilities, room comfort
We only stayed the night and headed to the airport the next morning. We did not use the Breakfast or Bar. The staff were very efficient and friendly. The room was clean and comfortable. I would use this hotel again.
Stayed 1 night in Oct 2025

6/10 Okay

Carole

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

raymond

Travelled with family
Liked: Amenities
Yes
Stayed 3 nights in Jan 2026