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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior
Point of interest
Exterior
1 bedroom, premium bedding, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available

Explore the area

View map
4300 E Washington St, Phoenix, AZ, 85034
  • Phoenix Zoo
    ‪4 min drive‬
  • Arizona State University
    ‪7 min drive‬
  • Chase Field
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(84 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility, Access Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility, Access Tub)

7.8 out of 10
Good
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, iron/ironing board

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(72 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility, Comm, Roll Shwr)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility, Comm, Roll Shwr)

8.6 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

1 bedroom, premium bedding, desk, iron/ironing board

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Living Area)

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 Bedroom (with Living Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Phoenix

Located in Phoenix (Camelback East), Crowne Plaza Phoenix Airport - PHX by IHG is within a 10-minute drive of Arizona State University and Desert Botanical Garden. .This hotel is 4.9 mi (7.8 km) from Chase Field and 5.1 mi (8.2 km) from PHX Arena.

What's nearby

  • Phoenix Zoo - 4 min drive - 4.6 km
  • Desert Botanical Garden - 5 min drive - 5.3 km
  • Arizona State University - 7 min drive - 7.9 km
  • Phoenix Convention Center - 8 min drive - 8.7 km
  • Chase Field - 8 min drive - 8.7 km

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks Terminal 4 - ‬7 min drive
  • ‪Cheuvront Food & Wine Bar - ‬7 min drive
  • ‪Wildflower Bread Company - ‬7 min drive
  • ‪Blanco Tacos + Tequila - ‬7 min drive
  • ‪Matt's Big Breakfast - ‬7 min drive

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 290 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at The Post at Crowne Plaza, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Phoenix? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Post at Crowne Plaza - Onsite restaurant.
The Perch - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Secured, covered parking on site (USD 12 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 851 out of 1535 reviews
Rating 8 - Good. 304 out of 1535 reviews
Rating 6 - Okay. 201 out of 1535 reviews
Rating 4 - Poor. 101 out of 1535 reviews
Rating 2 - Terrible. 78 out of 1535 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality. Convenient to airport. Comfortable room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maninder, Elk Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Apr 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Sky Harbor Airport, free shuttle. Reasonable cost for extended parking (while we were on international travel)
Stayed 1 night in May 2025

10/10 Excellent

Renee, Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for airport access and options for public transportation.
Stayed 1 night in May 2025

10/10 Excellent

Cindi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Gilbert

Stayed 1 night in May 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff
Stayed 1 night in May 2025

8/10 Good

Rachel

Stayed 1 night in May 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very close to the airport. Check-in was very speedy. It seemed like a very quiet, safe and clean hotel. We enjoyed the pool area too!
Stayed 1 night in May 2025

10/10 Excellent

Jan

Stayed 1 night in May 2025

6/10 Okay

DRAGAN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel needs renovation

The hotel badly needs renovation. Couch in my room was such that I didn't want to sit into it (dirty, stained). Tables in the restaurant were so dirty that my glass would stick to the table. At least the bed in my room was clean and so was the rest of the furniture (just couch looked awful).
Stayed 2 nights in May 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuck in Phoenix for the night due to flight cancellation. This place is close to the airport. They have been a free shuttle to and from airport. Hotel rooms were fine. Good place to crash for the night if stuck overnight in Phoenix and have an early morning flight next day.
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Stayed 1 night in Apr 2025

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean and it was evident they took security very seriously with the room key needed to be used to get on the elevator! Staff was super friendly as well.
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We did a late check in. The late night reservationist was not pleasant. We were three guests and there were towels for one. Late night for those things are irritating. But it was clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport ,but too far from GCU
Stayed 1 night in Apr 2025

10/10 Excellent

Micah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was efficient and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Natira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer, Cotati

Stayed 1 night in Apr 2025

6/10 Okay

Michael, SUWANEE, GA

Travelled with partner
Disliked: Staff & service
Didn’t like parking.
Stayed 1 night in May 2025