Serviced apartments in Concordville

The check-in staff member was pleasant and another employee kindly brought us an extra bedsheet when requested, so I do want to acknowledge that the staff we personally interacted with were courteous and helpful. Unfortunately, beyond that, this was genuinely the worst hotel experience I have ever had. The fire alarm went off twice during the night, making it nearly impossible to feel comfortable or safe. The hallways were filled with trash, including condom wrappers, and there were people literally sleeping on the hallway floors. There also appeared to be many individuals wandering the property who were not actual guests. Multiple people outside the entrances seemed heavily under the influence of drugs and were lingering around the building at all hours, which created a very unsafe atmosphere. The entire hotel smelled strongly of marijuana, especially throughout the hallways, and I was genuinely concerned about the safety of my vehicle overnight. While the room itself was not terrible, the overall environment completely outweighed that one positive. I would absolutely not recommend this hotel to a woman traveling alone, or honestly to anyone looking for a safe, clean, and comfortable stay. Management seriously needs to address security and prevent non-guests from freely roaming the premises.

Never again

Everything was good

Enamel on tub was literally half gone and edges were sharp. Conditioner provided was only half full. Beds were clean.

Staff was very rude when we checked out. Like we were bothering her. AC sounded like a cement mixer the last night hardly slept

The manager was helpful called her earlier in the week to change something and it was done when I checked in .. love this hotel only stay there when I come to Wilmington at least once a month, everything is always good.