Hotel Luma by Kavia Cancun

3.5 star property

Photo gallery for Hotel Luma by Kavia Cancun

Front of property
Front of property
50-inch Smart TV with cable channels, TV
Restaurant
1 bedroom, in-room safe, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500
  • Las Palapas Park
    ‪2 min walk‬
  • Plaza 28
    ‪9 min walk‬
  • Plaza Las Americas
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Double Room

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cancun

With a stay at Hotel Luma by Kavia Cancun, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. .This hotel is 8.2 mi (13.2 km) from La Isla Shopping Mall and 6.9 mi (11 km) from Gaviota Azul Beach.

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 3 min walk - 0.3 km
  • Plaza 28 - 9 min walk - 0.8 km
  • Plaza Las Americas - 19 min walk - 1.6 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪Black Café - ‬1 min walk
  • ‪Cocina Libanesa Sahara - ‬5 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪El Crustáceo Cascarudo - ‬2 min walk

About this property

Hotel Luma by Kavia Cancun

Hotel with free parking, near Plaza 28
Hotel Luma by Kavia Cancun offers 54 air-conditioned accommodations with safes. These individually furnished accommodations include desks. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 54 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
At Hotel Luma by Kavia Cancun, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Hotel Luma by Kavia Cancun has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun

Hotel Luma by Kavia Cancun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 233 out of 436 reviews
Rating 8 - Good. 114 out of 436 reviews
Rating 6 - Okay. 51 out of 436 reviews
Rating 4 - Poor. 16 out of 436 reviews
Rating 2 - Terrible. 22 out of 436 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price
Stayed 1 night in Mar 2025

10/10 Excellent

John, Wrightwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Nice shower, comfy bed, and since we specifically asked for interior room had no noise even though you can walk right out of hotel and are right in the center. About a 7 minute walk to the ado station. The park nearby has tons of food stands to grab an elote and tons of other goodies.
Stayed 1 night in Mar 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place central to everything.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Close to the bus station, grocery and a pharmacy is you need it
Stayed 2 nights in Feb 2025

8/10 Good

Takuya

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Feb 2025

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Check in man was uninterested. Let me stand there because he was apparently doing something on his desk. Not horrible but not welcoming. Room and bed were small but comfortable and the shower was the best.
Stayed 1 night in Feb 2025

10/10 Excellent

Abdullah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel for the price. Nothing fancy like the hotelzone hotels but if you want authentic local vibes downtown is the place to stay and everything is cheaper as well. AC worked good free gated parking was a great perk as well.
Stayed 3 nights in Feb 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE LOCATION GOT TO SEE DOWNTOWN CANCUN AMD WAS EASY TO WALK TO BUS STATION FOR AIRPORT TRANSPORT, SMALL ROOM BUT VERY CLEAN A SAFE WOULD BE NICE, VERY SPACIOUS SHOWER.
Stayed 3 nights in Feb 2025

10/10 Excellent

BRITTNAY KAYLEEN MEKASHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luma was such an amazing hotel for our first time in Mexico. The staff at the front desk were amazing, helped us get taxis that weren't trying to over charge us and were overall so polite.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to our satisfaction. We would appreciate a refrigerator in the room or that they could have ice machines.
Stayed 3 nights in Jan 2025

8/10 Good

Douglas, Spruce Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy neighborhood bar that starts to play music at 10 p.m. and it doesn't stop until 04:00 Extremely difficult to sleep with the "thump, thump, thump" going all night. The hotel and room were good. I will not stay at this hotel in the future.
Stayed 2 nights in Jan 2025

2/10 Terrible

Mirsha

Stayed 1 night in Dec 2024

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

John ANDREW

Liked: Cleanliness, property conditions & facilities

OK for a night ....

Pretty basic, nofrills, few amenities. Close to bus station.
Stayed 1 night in Nov 2024

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how clean and convenient it was to everything..transportation, food, shopping and activities! I mostly liked that shower!!! so spacious and clean!! thanks!
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Muy bien
Stayed 1 night in Nov 2024

6/10 Okay

juan

Liked: Cleanliness, staff & service
Bed was clean noticeable noise in the street regularly for the nite ok
Stayed 1 night in Nov 2024

8/10 Good

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Fabio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es cómodo pero como está en una zona muy transitada y con bares cercanos, puede ser un poco ruidoso en la noche.
Stayed 1 night in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it because it was reasonably priced and it was in downtown Cancun.
Stayed 5 nights in Nov 2024

8/10 Good

Bola

Liked: Cleanliness, staff & service, property conditions & facilities
Th location is great. Close to shopping and transportatio. Hotel is clean. Staff helpful
Stayed 5 nights in Oct 2024

8/10 Good

Isela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, new looking. Within walking distance of the bus terminal. Lots of stores and restaurants nearby
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Melissa S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before and I will be staying here again in the future. I was a bit disappointed by the elevator not running this trip, but I was only on the second floor. Also, it was a bit noisy this time due to construction being done next door - but the work is going very fast and shouldn't be a problem for long. It's very close to some great quesadillas and very good restaurants.
Stayed 10 nights in Sep 2024