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Hotel Bonampak

3.0 star property

Photo gallery for Hotel Bonampak

Outdoor pool
Hallway
Property entrance
Reception
Deluxe Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Av. Bonampak Mz. 9 L 1-01 Int. 225 S.M., Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪6 min walk‬
  • Place, Royal Yak Casino and Sports Book
    ‪10 min walk‬
  • Place, Dubai Palace Casino
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(36 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(40 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
ibis Cancun Centro
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,264 reviews
The price is AU$83
includes taxes & fees
17 Apr - 18 Apr
ibis Cancun Centro

About the area

Cancun

With a stay at Hotel Bonampak, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. .This hotel is 8 mi (12.9 km) from La Isla Shopping Mall and 12.8 mi (20.6 km) from Moon Palace Golf Club.

What's nearby

  • Plaza Las Americas - 6 min walk - 0.6 km
  • Royal Yak Casino and Sports Book - 10 min walk - 0.9 km
  • Amerimed Hospital - 11 min walk - 1.0 km
  • Dubai Palace Casino - 14 min walk - 1.3 km
  • Las Palapas Park - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Mala Madre - ‬4 min walk
  • ‪Arandanos - ‬3 min walk
  • ‪La Casa de los Abuelos - ‬6 min walk
  • ‪Patravali - ‬4 min walk
  • ‪Los Tarascos - ‬5 min walk

About this property

Hotel Bonampak

Hotel Bonampak offers 80 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 80 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the grocery/convenience store serving guests of Hotel Bonampak.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Hotel Bonampak Cancun
Bonampak Cancun
Hotel Bonampak Hotel
Hotel Bonampak Cancun
Hotel Bonampak Hotel Cancun

Hotel Bonampak Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rathna S

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, we were able to go around by taxi and bus, good location
Stayed 4 nights in Dec 2025

10/10 Excellent

Gokce

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room & great staff service
Stayed 3 nights in Dec 2025

10/10 Excellent

john

Stayed 1 night in Dec 2025

8/10 Good

Urban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Dec 2025

10/10 Excellent

john

Stayed 1 night in Dec 2025

10/10 Excellent

Ethan

Stayed 1 night in Dec 2025

10/10 Excellent

john

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not a party hotel. Close to the America Mall and we went across the street to the malacon for the beautiful Christmas outdoor market and the carnival rides. This place is near the road so can be traffic noisy at night. There is no alcohol or smoking allowed on premise. Extremely clean. Has cereal,baked goods,tea,coffee for free breakfast. Staff friendly.
Stayed 3 nights in Dec 2025

8/10 Good

Josiane

Stayed 3 nights in Dec 2025

10/10 Excellent

Emmett

Stayed 3 nights in Nov 2025

10/10 Excellent

Long

Stayed 4 nights in Nov 2025

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities
All around great stay
Stayed 3 nights in Nov 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Paige

Stayed 2 nights in Oct 2025

8/10 Good

Jorge Humberto

Stayed 1 night in Oct 2025

10/10 Excellent

David

Clean, friendly, and convenient
Stayed 13 nights in Sep 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bobampak is a great hotel. The staff are friendly and the property is well maintained. It is well located and priced right. It has easy access to restaurants. The pool is very nice. I have been there several times. The only criticism that I have is that the rooms do not have a refrigerator. Otherwise, this is a nice place.
Stayed 3 nights in Sep 2025

10/10 Excellent

Livis A

Stayed 2 nights in Sep 2025

10/10 Excellent

Russell

Stayed 3 nights in Sep 2025

8/10 Good

Deborah

Liked: Amenities
Very clean and quiet. The only complaint I would have is there was hardly any hot water in the shower.
Stayed 15 nights in Aug 2025

10/10 Excellent

Christiaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness' &quiet
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen ubicación, camas cómodas por el precio, una excelente opción
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LIARS, THIEVES and RUDE

I travel a lot to countries all over the world. This was in my top 2 of the WORST places I have stayed in overall experience. I'll keep this short. I paid for 3 nights through Hotels.com. Upon arrival, I noticed numerous employees lingering in the lobby. Although the building has 80 rooms, the gave me a room above the lobby area. They proceeded to sporadically do very loud maintenance/construction, in between just standing around, then bang on walls and pipes for 20 min.. repeat for 2 days... I asked why they did not disclose this LOUD maintenance issue. I informed them, it was just far too much noise and an extremely uncomfortable establishment. They offered to reimburse me for my 3rd night, so, I paid for other accommodations and vacated. They then refused to credit my account. It's all in writing thru Whatsapp. There is much more to add, but I know long reviews get skipped over. Please heed my warnings about this place and do not give them your money, business or your precious time. Hotels.com spoke with them also and Hotel Bonampak refused to issue the refund. In addition, it is it is overpriced for comparables in the downtown area. I failed to do enough research. I hope this helps others. Cancun is beautiful. This place and these people are horrible.
Stayed 3 nights in Jul 2025

10/10 Excellent

SUSANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quite and services was excellent. The employees were very polite with guests.
Stayed 4 nights in Jun 2025