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Tidy small room

Clean room .

Overall visit was good. Breakfast was great and enjoyed the bar - staff very friendly, calm vibe. Room was lovely but bathroom was not the cleanest - some hair left in bath and skim of soap on the bathroom floor made it slippery even when not wet. Arrived as linen truck was loading/unloading and resulting in blocking of driveway so getting in and unloading luggage was a minor hassle. Comfy bed, good amenities and breakfast staff helpful and friendly.

Need to have 2 chairs in a 2 person room and put proper milk in the rooms and not that very small capsules of milk.

The room was terrible. No bath towels provided, had to go to reception to get some. Something crawled over us in the night, turned the light on to find cockroaches crawling over the floor. Long black hair through the linen, even the extra blanket had cigarette burns.. a years worth of dust under the bed, no shampoo or conditioner provided. Spider cobwebs in the bathroom, the balcony was covered in moss and was slippery (unusable). We were only there for one night, stop over from our honeymoon before our next flight home. Did not get any sleep at all. We provided feedback to the staff in the morning and left. Will not be coming back !

After a long international flight, the necessity to check in on a machine was very unwelcome! Then I had to grapple with another machine in order to book a shuttle ride back to the terminal. The staff member did his best to offer help, but by then I was in no mood to face another interaction with a machine. I chose to stay in this hotel- the most expensive option in airport hotels- expecting to receive a 5 star experience. What I got was a very bland (though spotlessly clean) room- an Ibis experience, except Ibis would have provided a cheerful human check-in. I won’t be choosing this option next time I have to overnight in Brisbane Airport.