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The rooms definitely need to be updated

Property was very nice. Older hotel but clearly renovated after hurricane. Plenty of options for food and drink. Overall, the prices were fair and we would have enjoyed our stay much more if we’d been able to sleep. My understanding is that there was an emergency repair needed so between 1:00am and 5:00am all we heard was banging and drilling. Then we got out of bed to no water. Front desk literally looked at my husband who went to ask about the water and was ignored. Women looked at him and turned her back while laughing and talking on the phone. It could have been a guest so a little grace is given. However, when we checked out and were asked about our stay I mentioned the noise and lack of sleep. Same women said, we had emergency repair. There was no apology, nothing. While I understand things happen, empathy goes a long way and front desk staff should be trained appropriately to manage these situations. Would I stay again? Yes because otherwise it was nice. Just disappointed in front desk staff.

The phone in the room was completely dead! The TV was pretty bad. It wasn’t hooked up, when it was it was hard to navigate.

Stayed at this property four times, and the last time experienced a bit of negative feelings. Perks from previous trips changed, but instead of staff explaining management changes said always was that way. To the contrary, I know that the last three stays was different. Instead I came away feeling belittled when I knew situations were different previous stays.

kelly was amazingly helpful and we dont know what we would have done without her. sadly the air conditioning wasnt working the last two nights and sleeping in a hot room with the road noise was difficult

Beautiful property right on the beach. We had a balcony facing the beach that was well equipped with two lounge chairs and a table and chairs. The umbrellas and chairs on the beach were complimentary for guests, which we appreciated.