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Check in was really smooth but I forgot to confirm if my room was a king bed so ended up in a double. Upon first call I was told the next day I could move and the following day staff did not follow through. Not too big of deal but I had a cute birthday photo idea I had planned so that room was not ideal. Moving on the restaurant and bar staff were amazing! Juan was so friendly and made the best kettle one martini I had my entire trip. Breakfast was lovely with a nice variety each day. Snack and dinner menu also very yummy. I went out to a nearby popular restaurant for my last night and regretted not staying at hotel. Pool area is very nice and relaxing. I only wish they offered poolside cocktail service to make it even better. The Spa was a good experience but could use some newer and softer robes. My deep tissue massage was phenomenal and they fit me in around my activities. The tea and light snack were a nice touch. Overall I was happy with my stay. No you cannot access beach directly across the beach but there are endless shores from left to right. Quick and cheap uber rides into the central town were very convenient.

Nice quiet hotel for relaxing

It was an okay stay. The bellman at the front, Alberto, was really nice and made my stay better. He was the nicest. The other staff, in my opinion, not so pleasant. The hotel is in a good spot in Bocagrande, within walking distance of many restaurants and money exchange spots also the hotel is pretty clean and tidy

Nice staff

Todo estuvo genial excepto Copa Airlines me hizo un cobro de $200 por selección de asientos

Property very clean, lovely views, excellent customer service, stuff very professional. We did not have any issues. Just lovely place to stay.