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Fabulous experience. Front desk staff were very friendly and helpful. Breakfast was excellent. Highly recommend the hotel.

Room was beautiful but neighbors were loud the front desk was helpful and moved our room when the could. The spa and the hot pools are something you have to see to understand great hotel it was my third time back

The room was clean and everything are as shown in the pictures. Really love the surrounding with beautiful garden. The bungalow room is great, with privacy and big bathroom layout. The front desk staffs are friendly and helpful. Especially shout out to Eric for his charms, kindness and patient.

Excellent

We can't say enough about the luxuries and comfort of the Springs Resort and Spa at Arenal. This was the best 3 days we have had on our weeklong vacation to Costa Rica! The staff was EXCELLENT. They were very attentive and helpful. Several things stand out about the Springs Resort. The resort is built inside a rainforest. There are natural hot springs scattered throughout the property, the wildlife is extraordinary to interact with. I love the greenery; CLUB RIO is beautiful. There is wildlife, tubing, nature walking, a rock wall and more. We ate lunch at the restaurant. We also ate at the restaurant on the second floor near the springs (can't recall the name of it). The service and food were above average. The traditional Costa Rican dish, Arroz Con Pollo was our favorite. The tour of the Cat feeding was wonderful. The guide is well informed. The overall wildlife sanctuary is well run, and the animals are cared for in such an empathic manner. The night before we departed to Guanacaste, we washed our clothes in the laundry room. I couldn't believe a hotel would provide a convenient laundry room for guest free of charge. The attention to detail at the Springs Resort is second to none. We were sad when we had to leave. We will definitely be lodging at the Springs resort on our next visit to Costa Rica. Thank You so very much to Expedia for adding The Springs to their list of hotels/resorts in La Fortuna. THANK YOU EVEN MORE to the Springs resort staff.

Room was large and very clean. Wish we could have stayed more days