See all properties
Save

Hotel Los Lagos Spa & Resort

3.5 star property

Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Villa, 2 Bedrooms, Mountain View | Balcony
Lake
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool

Explore the area

View map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Kalambu Hot Springs
    ‪14 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪11 min drive‬

Room options

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(43 reviews)
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(114 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

Similar properties

Terrace/patio

Volcano Lodge Hotel & Thermal Experience

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 1,008 reviews
The price is AU$190
includes taxes & fees
29 Sept - 30 Sept
Volcano Lodge Hotel & Thermal Experience

About the area

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Paradise Hot Springs. .This family-friendly hotel is 0.6 mi (1 km) from Baldi Hot Springs and 3.9 mi (6.3 km) from Arenal Volcano National Park.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 13 min walk - 1.1 km
  • Kalambu Hot Springs - 14 min walk - 1.2 km
  • Baldi Hot Springs - 16 min walk - 1.4 km
  • Ecotermales Fortuna - 2 min drive - 1.5 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Raúl Castaño - ‬4 min drive
  • ‪Roca di Baldi Sports Bar - ‬16 min walk
  • ‪Restaurante Las Palmas - ‬1 min walk

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and a full-service spa
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Make yourself at home in one of the 96 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, hot springs, and a nightclub. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Las Palmas, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Planning an event in La Fortuna? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1021 out of 1260 reviews
Rating 8 - Good. 166 out of 1260 reviews
Rating 6 - Okay. 39 out of 1260 reviews
Rating 4 - Poor. 24 out of 1260 reviews
Rating 2 - Terrible. 10 out of 1260 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Stayed 2 nights in Jun 2025

4/10 Poor

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Anny

Stayed 3 nights in Jun 2025

6/10 Okay

Cristina

Travelled with family

Ok

It was a beautuful resort. We did find a coxk roach in our room the first night and i am actually allergic to them. Room smelled funny. Restaurant was good then just skimped on cwrtain foods like bread.
Stayed 3 nights in Jun 2025

6/10 Okay

Tamara

The Resort was beautiful, the superior room my family got was very spacious. The view to the Volcán Arenal was breathtaking. What we didn’t like was that I had made 3 separate reservations Due to my flight time change and as a business u would’ve checked my bookings and
Stayed 1 night in Jun 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was very professional a bit of a wait as there were a lot of other families checking in. The staff were very friendly. The grounds are clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love tge place but no5 received any VIP benefits
Stayed 3 nights in Jun 2025

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite thing about this facility is the Hot Spring swimming pools.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities
So much fun for families!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Jun 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family stay at Los Lagos was great. Our room had a great view and the pools were great. The waterslides were super fun for the whole family. The breakfast was fantastic and convenient every morning. The pizza from the pool bar was delicious. The zip line right on the property was super fun and the guys were super safe and kind. The property was beautiful. Would definitely recommend!
Stayed 4 nights in Jun 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was easy to get to and all encompassing, we didn't need to leave the resort. The only recommendation we have is that the rooms should be dehumidified, we had constant damp conditions inside our room.
Stayed 6 nights in Jun 2025

8/10 Good

seongsun, HUNTINGTON STATION

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very gooood!
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with a great breakfast and prime location. The only small negative is the resort allows kids everywhere, it would be nice if the swim up bar or one of the hot pools was adults only.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rosselyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel with Arenal Volcano views. It's a very big resort and our rooms was very far away but the resort offers transportation to and from our room. The room was big and spacious. Food was great at the restaurant, at the bar and also for breakfast. Thermal pools were amazing and relaxing. The only issue we had was that they don't offer transportation to the volcano viewpoint or to the lake. So we walked up, 2 miles uphill to the viewpoint, and let me tell you that my chest started to hurt and I got really scarred. I do not recommend this hike. We paid good money for this resort and this should be included. Aside from this upsetting issue everything else was great.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gris -

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great times in the hot springs and pools!
Stayed 3 nights in Jun 2025

10/10 Excellent

Terri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here as a family of five (with kids aged 13, 8, and 5), and it was a great experience. There were different pools for the kids to enjoy, and the hot springs were perfect for the cooler nights. Our room was extremely spacious and conveniently located near both the pools and the restaurant. The daily breakfast was delicious and a highlight of our mornings. We rented a car and drove up to a beautiful viewing point located high above the resort—definitely worth it for the views. We would absolutely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were nice. Love the pool bar and many hot spring pools and different temps. Breakfast buffet was good. Bar food was not good. Didn’t eat lunch or dinner in the main restaurant so can’t speak on how they are. Price point is great for the property and value you receive
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous! Clean. Friendly staff. Very comfortable and stylish rooms. Breakfast and coffee alone made it worth it. Recommend 100x
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Stayed 3 nights in Jun 2025

10/10 Excellent

Annai Aguirre

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hot springs pools and tropical landscaping were so magical. The included breakfast buffet was delicious and had great options. The service was phenomenal.
Stayed 3 nights in Jun 2025

10/10 Excellent

Vandana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful expansive property with access to multiple hot springs, a mountain lake and an incredible Arenal view point.
Stayed 2 nights in Jun 2025