See all properties
Save

Hotel Los Lagos Spa & Resort

3.5 star property

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Front of property
Villa, 2 Bedrooms, Mountain View | Balcony
Lake
Villa, 2 Bedrooms, Mountain View | Private kitchenette

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Los Lagos Hot Springs
    ‪2 min walk‬
  • Baldi Hot Springs
    ‪16 min walk‬
  • Arenal Volcano
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬

Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View

Superior Room, Mountain View

9.2 out of 10
Wonderful
(41 reviews)
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(109 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

Similar properties

Terrace/patio

Volcano Lodge Hotel & Thermal Experience

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 1,001 reviews
The price is AU$235
includes taxes & fees
2 Sept - 3 Sept
Volcano Lodge Hotel & Thermal Experience

About the area

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Paradise Hot Springs. .This family-friendly hotel is 0.6 mi (1 km) from Baldi Hot Springs and 3.9 mi (6.3 km) from Arenal Volcano National Park.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 13 min walk - 1.1 km
  • Kalambu Hot Springs - 14 min walk - 1.2 km
  • Baldi Hot Springs - 16 min walk - 1.4 km
  • Ecotermales Fortuna - 2 min drive - 1.5 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and a full-service spa
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Make yourself at home in one of the 96 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, hot springs, and a nightclub. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Las Palmas, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Planning an event in La Fortuna? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 971 out of 1198 reviews
Rating 8 - Good. 159 out of 1198 reviews
Rating 6 - Okay. 36 out of 1198 reviews
Rating 4 - Poor. 23 out of 1198 reviews
Rating 2 - Terrible. 9 out of 1198 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Asaf

Stayed 1 night in May 2025

8/10 Good

Cicely

Stayed 4 nights in May 2025

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arenal volcano gem

Loved mineral springs and breakfast buffet selection. Ziplining on the property.
Stayed 5 nights in Apr 2025

4/10 Poor

Mayra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the 200 building & it is such an old building the door doesn’t shut closed all the way! They seriously need new doors in that building or just remodel it ! we had bugs crawling into our hotel room ! We killed so many spiders !! We had use pillows / blankets to cover the door gaps. The building is so old they give you an actual key to open the door . The badge didn’t work which the receptionist didn’t know that, when we got there we had to wait 2 hours in the parking lot for the receptionist to find the hotel key since the badge doesnt work in that building ! we complained so many times that they finally send a locksmith to go check out the door & said there’s nothing wrong with the door when there obviously was ! So they denied giving us a different room so all of our trip we were killing the bugs that clawed into our room !. We went to the spa & paid in cash & when we were checking out the receptionist said we had a balance due for the spa apparently she didn’t put it in the computer so when checking out we had to wait until they can verify if we paid or not ! Such an inconvenient situation keep in mind we had a flight to catch !
Stayed 5 nights in Apr 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in La Fortuna, with many pools & great views of the volcano! Easy to get around if you have a rental car, tricky (but doable) if just using taxis & Uber. Some of the rooms are a bit farther from the lobby/restaurant/pools, but the shuttle is free & frequent!
Stayed 5 nights in May 2025

10/10 Excellent

Naudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Los Lagos, best view in town. 10/10 service. Hot springs are amazing 10/10
Stayed 5 nights in May 2025

10/10 Excellent

Marie- Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Vacation!!

Fantastic stay!!
Stayed 5 nights in May 2025

8/10 Good

Charlene, Cape Coral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping was beautiful & access to the pools & hot springs was above average, however there weren’t as many lounge chairs as there could’ve been.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jenifer

Stayed 3 nights in May 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful destination resort with proximity to lots of things to do. The hot springs are very nice and well maintained.
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. My husband and I went for our honeymoon and were blown away the second we arrived. My husband also has a peanut allergy and they were very accommodating!
Stayed 3 nights in Apr 2025

10/10 Excellent

Pinky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exception. Clean, neat. The thermal pools was awesome. No issues. Property is large, we used our car to get around the property. But I think there was a shuttle service available to get around the property.
Stayed 2 nights in May 2025

10/10 Excellent

Roshni

Travelled with family
Liked: Cleanliness, staff & service
Absolutely beautiful property with excellent customer service. The pools, bar restaurant and hotel restaurant were awesome. Our room was furthest away from the lonby but the hotel shuttle made travel convenient; never waited for more than 5 mins. Great location with volcano views and proximity to tours.
Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Gisele, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service
Beautiful grounds, mediocre hotel. Second time staying here and there’s been deterioration of the facility overall. Hotel cleanliness, views and breakfast was very good. The room we stayed in was huge but outdated and plugs didnt work, toilets didnt flush properly, very dim lighting and TVs are minicule and are not Smart tv so you can’t stream. The hot pool needs updating cement is worn, not inviting. They did issue a half night refund for the inconveniences . The staff was very nice.
Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far above and beyond our expectations. The rooms were amazing, clean and felt well maintained. The property was the nicest I've been to and we were so impressed we all agreed this will be our spot for the next trip here!
Stayed 9 nights in Apr 2025

8/10 Good

Megan

Stayed 3 nights in Apr 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pura Vida

Beautiful grounds with gorgeous foliage. Pool and hot springs were a highlight. Excellent meals and a good location to access local attractions. All the staff we encountered were friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pools and hot springs where great, kids loved the slides, parents loved the hot springs with swim up bar. Zip lining on site for extra charge is definitely worth it, volcano overview is worth checking out. Restaurant has great food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anri, Huntington Beach

Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Room was spacious for our family of 5. Kids loved the pools and waterslides. Grounds were beautiful with a nice view of the volcano. Property is big, a little difficult to walk from our room to the main area but not a problem for us. Would love to visit again.
Stayed 3 nights in Apr 2025