Volcano Lodge Hotel & Thermal Experience

4.0 star property

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Relax in a serene outdoor setting with gazebos and comfortable seating, taking in the breathtaking views of the surrounding mountains and lush greenery.
Property video
Guests can enjoy a serene water feature surrounded by lush tropical plants and a small waterfall.
Relax and socialize in our inviting bar area with a long counter, comfortable seating, and a foosball table.
Escape to a serene oasis surrounded by lush greenery and a majestic mountain peak.

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪19 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪12 min drive‬

Room options

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room (Thermal)

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Thermal)

9.0 out of 10
Wonderful
(14 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

La Fortuna

Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in the mountains, within a 5-minute drive of Ecotermales Fortuna and Ecoglide Arenal Park. .This family-friendly lodge is 3 mi (4.9 km) from Tabacon Hot Springs and 3.1 mi (5 km) from Arenal Volcano National Park.

What's nearby

  • Los Lagos Hot Springs - 19 min walk - 1.6 km
  • Baldi Hot Springs - 3 min drive - 2.5 km
  • Ecotermales Fortuna - 4 min drive - 2.8 km
  • Tabacon Hot Springs - 8 min drive - 7.0 km
  • La Fortuna Waterfall - 14 min drive - 9.4 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Ginger Sushi - ‬10 min drive
  • ‪La Saca Restaurant - ‬18 min walk
  • ‪Agua Ardiente Pool Bar - ‬5 min drive
  • ‪Restaurante Ti-Cain - ‬12 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have rainfall showerheads and hair dryers.
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including hot springs and a sauna. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the lodge's restaurant, Restaurante Sura, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1004 reviews
Rating 8 - Good. 190 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry, Spokane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were immaculate, and our room had the private mineral spring hot tub. It was very relaxing and a well kept property.
Stayed 2 nights in Apr 2025

6/10 Okay

Yonatan

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Ice machine was infested with bugs. Rooms were outdated with bugs everywhere. Property and surrounding area were beautiful.
Stayed 4 nights in Apr 2025

8/10 Good

JOSE, plainfield

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is beautiful and well maintained. Some of the staff members could be a bit more friendly. Food is decent, Bar areas close too early (9pm) even on weekends.
Stayed 5 nights in Apr 2025

8/10 Good

Shari

Travelled with partner
Liked: Property conditions & facilities
Nice place, clean, friendly. Hot water did not last for 2 showers.
Stayed 3 nights in Apr 2025

8/10 Good

Margaret

Stayed 3 nights in Apr 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical little hotel in an incredible area

Magical location, beautiful hotel, lovely staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds were lush with tropical foliage - room had patio where we sat outside and watched/listened to creek, birds, misty rain and viewed Arenal volcano. Lots of Thermal pool areas to choose from, not crowded. Breakfast had good selection.
Stayed 2 nights in Apr 2025

4/10 Poor

anna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Reshma

Stayed 1 night in Apr 2025

10/10 Excellent

PRIYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and grounds. Rooms were a little dark and definitely had the jungle touch with some insects finding paths inside. Close to town and activities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Glen, Blaine

Stayed 3 nights in Apr 2025

10/10 Excellent

benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m in the Spa is awesome. One of the cooler hotels I have stayed in in the past year. As an id traveler, I wouldn’t highly recommend this to anyone looking to go on a La Fortuna adventure.
Stayed 2 nights in Dec 2024

8/10 Good

Indumathy

Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Stayed 4 nights in Feb 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout with a lot of trees and flowers. The rooms were a little dated.
Stayed 4 nights in Mar 2025

4/10 Poor

Cristi

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Restaurant food very expensive and not very good. Not allowed to bring snacks or drinks in pool area was a unfortunate. Hotel grounds were well kept and rooms were clean
Stayed 2 nights in Mar 2025

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very outdated. We had the king size bed room with a private thermal pool. It was just okay. Nothing special and probably wouldn’t have spent the extra money for the private thermal. The sauna on the property is tiny and the hot springs was basic. You have to rent towels by handing in tickets and if you lose it, it’s $20/towel. The employees always look annoyed when they have to give towels out as they are doing multiple jobs, i.e, bartending, servers, host at the restaurant. They look a bit overwhelmed….. The property is VERY large so if you’re not renting a car and your room happens to be further in the back, it can easily be a 1/2-3/4 mile walk to the reception. The only great thing about our stay is the breakfast which was buffet style and had a great spread. Would most likely try another place when we return to La Fortuna
Stayed 4 nights in Mar 2025

10/10 Excellent

claudia

Travelled with family and small children
Liked: Amenities
Very nice and hospitable people. Perfect place to stay. Thank you for your upstanding service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hrushikesh, PLANO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in early and the room was available. That never happens.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam, League City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but they did charge me $90 deposit. which was supposed to be returning my card and it never came back so keep an eye on that.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. The dining was good and we enjoyed the pool and hot springs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience a sanctuary with volcano views

Stayed 3 nights in Mar 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service. All staff very friendly and helpful. Good work! 👍
Stayed 2 nights in Mar 2025