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Volcano Lodge Hotel & Thermal Experience

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Property video
Aerial view
Poolside bar
4 outdoor pools, pool umbrellas, pool loungers
Luxury
4.0 star property
9.4

Exceptional

Volcano views in tropical paradise

Surrounded by lush, tropical gardens, this property offers stunning views of Arenal Volcano. Unwind in the thermal pools, savour delicious cuisine, and explore scenic walking trails for an unforgettable stay.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Place, Natura Eco Park
    ‪2 min walk‬
  • Place, Go Adventure Park
    ‪8 min walk‬
  • Place, Los Lagos Hot Springs
    ‪17 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪15 min drive‬

Room options

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal)

Superior Room (Thermal)

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(48 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The price is AU$218
includes taxes & fees
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About the area

La Fortuna

Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in the mountains, within a 5-minute drive of Ecotermales Fortuna and Ecoglide Arenal Park. .This family-friendly lodge is 3.1 mi (5 km) from Tabacon Hot Springs and 3.2 mi (5.1 km) from Arenal Volcano National Park.
View more Lodges in La FortunaOpens in a new window

What's nearby

  • Natura Eco Park - 2 min walk - 0.2 km
  • Go Adventure Park - 8 min walk - 0.7 km
  • Los Lagos Hot Springs - 17 min walk - 1.5 km
  • Paradise Hot Springs - 2 min drive - 2.1 km
  • Baldi Hot Springs - 3 min drive - 2.5 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 173 min drive

Restaurants

  • ‪Shangri-La Gardens - ‬6 min drive
  • ‪Virgita Ristorante - ‬3 min drive
  • ‪Coffee Time - ‬20 min walk
  • ‪Soda La Palma - ‬4 min drive
  • ‪Restaurante Las Palmas - ‬19 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have rainfall showerheads and hair dryers.
Dip into one of the 4 outdoor pools or enjoy other recreational amenities including hot springs and a sauna. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the lodge's restaurant, Restaurante Sura, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Stayed 3 nights in Jan 2026

8/10 Good

Liza

Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Volcano Lodge is AMAZING! The pictures do not do it justice! 100/10 must experience this resort!
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancey

Liked: Cleanliness, amenities, property conditions & facilities
The pools were great, uncrowded with several options. The grounds were spectacular and well looked after. Front desk was helpful. If you do not have a car, it is not walkable to town or off property attractions, you must take an uber or taxi. Included breakfast was very good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Daniella was outstanding. Answered all our questions and helped us choose an excellent activity, when we wanted something different than other activities we had arranged. The thermal pools were amazing. Restaurant breakfast and the 1 supper we had there was so tasty. This hotel exceeded my expectations.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful landscaping and location, friendly and helpful staff, clean room and good restaurant.
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Las termales. La fauna (curazaos, tucanes...)
Stayed 4 nights in Jan 2026

8/10 Good

Bjorn, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the private thermal pool in back of our room
Stayed 2 nights in Jan 2026

6/10 Okay

Katia

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property is very pretty with a view of volcano from the pool. We enjoyed having multiple thermal pools on the property and especially loved having our own private thermal pool, which was a great way to relax at the end of the day. The location is also very convenient and close to everything in the area. Our overall experience was mixed. The food was fine but nothing memorable. The staff was very attentive and accommodating. Our room was comfortable and they left us with snacks and a bottle of wine, which was a lovely welcome. We did encounter a significant issue with ants in the room, especially on the desk, nightstands and bathroom counter, to the point where we couldn’t put our things down. Not just a few ants - it was an infestation. There was a sign in the room saying ants were a part of staying in the rainforest, which made it seem like this was normal. We ended buying cleaning wipes and wiped down all the surfaces which seemed to get rid of most of the ants, but it gave us the impression that the room hadn’t been properly cleaned. We didn’t encounter this issue at any other hotel on our trip, which made it stand out.
Stayed 3 nights in Jan 2026

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large, beautiful resort area. The rooms are a bit dated, but the landscaping more than makes up for it. Three (or so) thermal pools along with the main one. Friendly staff.
Stayed 5 nights in Jan 2026

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good variety for breakfast, clean rooms and nice thermal facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Loved everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Anastasia

Liked: Cleanliness, property conditions & facilities
Was amazing property. Huge and a lot of vegetation. Breakfast was good. Very quiet. A lot of thermal pools
Room view
Thermal pools. Please be aware that the top one is very very very hot.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to enjoy the natural beauty of the area. Easy to check in and spacious place to feel you have areas without crowds.
Stayed 2 nights in Jan 2026

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, the grounds are well kept, our room was spacious and spotless, the hot springs were amazing. There is a pool and a sauna on the property. The food was incredible - fresh, tasty, great options. Had a buffer breakfast every morning and truly enjoyed it. Had a few lunches and dinners and loved everything. Staff was very nice, everyone was friendly and helpful. The Uber to the town is fast and cheap if you’re not renting a car. Lots of parking if you have a vehicle. Great excursions, you can make arrangements on your own or ask the front desk to make arrangements for you. We found the area very safe. Highly recommend the resort to everyone visiting the area.
Stayed 4 nights in Jan 2026

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They will cooke an Omelette to your favorite taste and ingredients. Very clean room. Great staff. Several options in thermal pools.
Arenal Volcano
Stayed 2 nights in Jan 2026

10/10 Excellent

Zehua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is this hotel is perfect. The front desk and dinner service is awesome! We will definitely recommend this hotel to everyone!
Stayed 3 nights in Dec 2025

10/10 Excellent

Lorryn

Stayed 2 nights in Dec 2025

8/10 Good

Gia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. First and foremost, the front desk staff were the nicest and most helpful people I have ever encountered in my many years of travel. Everyone always had a smile on their face. Pool area was very nice, water beautiful. The springs were great. Get a room with your own, worth it! Great place to stay. Dinner at restaurant was good, but get out as there are so many better ones in la Fortuna. No gift shop but that’s a good thing. Manfrique made our stay so memorable. Outside gym is cool. Get the equipment as great quality.
Stayed 4 nights in Jan 2026

10/10 Excellent

Shailesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and very comfortable for our group of four (two adults and two teenagers). We especially enjoyed the private thermal pool, which was an awesome addition. However, we did notice that some of the fixtures in the room are a bit dated, particularly the toilet. Updating these elements would significantly improve the overall experience. Thermal pools were nice and spacious
Stayed 3 nights in Dec 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were basic and some bugs got in although we were careful, but the rooms were clean at least. The staff was wonderful. We enjoyed a New Year’s Eve dinner in the restaurant and had the free breakfast one day, it had a nice variety of options. The highlight was the hot springs area. It had a great vibe, very cool with lights and a swim up bar. The grounds were also gorgeous with the vegetation and we saw a few birds walking around too. I would stay again!
Stayed 2 nights in Dec 2025

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. We were a family of 4. My kids are 11 and 13. They loved the thermal pool and the game room. We really enjoyed watching the birds in the morning. The breakfast was delicious - there was something for everyone. Parking was easy and the staff is super helpful and amazing. We had a great time here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge Esquivel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast has a great variation, gallo pinto is wonderful, plantains, Omelette, fresh cheese of the region, pancakes, fruit, meats, chilaquiles, bread, good coffee, juices, all in a buffet’s mode. Staff is really kind and always willing to suggest options. Restaurant is great with gourmet food options at reasonable prices, so you don’t have to go out for looking other options. Sights of the volcano was great from the hotel. There are rooms with private termal jacuzzi in the middle of your own garden!
Stayed 2 nights in Jan 2026

4/10 Poor

Rizwan

Stayed 1 night in Jan 2026

10/10 Excellent

Aman

Liked: Cleanliness, amenities, property conditions & facilities
The hot springs were nice. However the room could be improved. The safe was not working. The backyard door could not be closed. It only locked if you walk out. Location and setting were amazing though.
Stayed 2 nights in Dec 2025