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Malmaison Aberdeen

4.0 star property

Photo gallery for Malmaison Aberdeen

Exterior
Bar (on property)
Lounge
Fireplace
Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Spa
  • Bar
  • Gym

Explore the area

View map
49-53 Queen's Road, Aberdeen, Scotland, AB15 4YP
  • Place, Aberdeen Royal Infirmary
    ‪19 min walk‬
  • Place, His Majesty's Theatre
    ‪3 min drive‬
  • Place, Union Square Shopping Centre
    ‪3 min drive‬
  • Airport, Aberdeen (ABZ)
    ‪12 min drive‬

Room options

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double room

Standard Double room

Standard Double room

9.2 out of 10
Wonderful
(29 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Double room

Cosy Double room

Cosy Double room

9.2 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room

Club Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Aberdeen

With a stay at Malmaison Aberdeen in Aberdeen (Aberdeen West End), you'll be within a 10-minute walk of Queen Victoria Statue and Johnston Gardens. .This eco-certified hotel is 0.5 mi (0.8 km) from Rubislaw Quarry and 0.5 mi (0.8 km) from Gordon Highlanders Museum.

What's nearby

  • Aberdeen Royal Infirmary - 19 min walk - 1.6 km
  • Aberdeen Music Hall - 3 min drive - 1.9 km
  • His Majesty's Theatre - 3 min drive - 2.2 km
  • Union Square Shopping Centre - 3 min drive - 2.6 km
  • University of Aberdeen - 5 min drive - 3.4 km

Getting around

  • Aberdeen Station - 8 min drive
  • Aberdeen Airport (ABZ) - 11 min drive

Restaurants

  • ‪Great Western Hotel - ‬16 min walk
  • ‪Atholl Hotel - ‬10 min walk
  • ‪Cafe Cognito - ‬11 min walk
  • ‪No 10 Tavern - ‬12 min walk
  • ‪Nargile @ Rendevous - ‬7 min walk

About this property

Malmaison Aberdeen

Eco-certified hotel with a full-service spa and a fitness center
Malmaison Aberdeen offers 80 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 80 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at Chez Mal Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Aberdeen? This hotel has 366 square feet (34 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This brasserie specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Aberdeen Malmaison
Malmaison Aberdeen
Malmaison Hotel Aberdeen
Aberdeen Malmaison Hotel
Malmaison Aberdeen Hotel Aberdeen
Malmaison Aberdeen Scotland
Malmaison Aberdeen Hotel
Malmaison Hotel Aberdeen
Aberdeen Malmaison Hotel
Malmaison Aberdeen Scotland
Malmaison Aberdeen Hotel
Malmaison Aberdeen Aberdeen
Malmaison Aberdeen Hotel Aberdeen

Reviews

Malmaison Aberdeen Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 562 out of 935 reviews
Rating 8 - Good. 248 out of 935 reviews
Rating 6 - Okay. 73 out of 935 reviews
Rating 4 - Poor. 37 out of 935 reviews
Rating 2 - Terrible. 15 out of 935 reviews

Reviews

10/10 Excellent

Jonathan, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Very nice rooms. Would definitely stay here again.
Stayed 4 nights in Jun 2025

8/10 Good

Rafael A Estevez

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There was no air conditioning and no access to a lift from our room
Stayed 2 nights in Jun 2025

4/10 Poor

Gordon

Disliked: Room comfort

Very gaudy decor

Got a very
Stayed 3 nights in Jun 2025

10/10 Excellent

Jana

Liked: Cleanliness, amenities, property conditions & facilities
Suitable
Stayed 2 nights in Jun 2025

2/10 Terrible

Finlay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing hotel experience for a leisure trip

What a disappointment. This is clearly a hotel which relies on the Corporate customer and relies on the fact that patrons are not having to pay out of their own pocket. I was staying as a non business guest and was shocked at the attitude and unhelpfulness of the staff. Furthermore, and quite coincidentally, this is a hotel that does not accept cash in any way, shape or form. I say this because my stay started on the day of the outages in Spain and Portugal when the digital world ground to a halt. To add salt to the wound, they insist on card payments up front to cover your entire stay i.e. they took £50 per night from my card irrespective of whether I was going to spend any money in the hotel or not. Accessing the hotel to begin with was incredibly difficult as I was carrying an injury which staff knew about. This involved having to negotiate a spiral staircase with luggage. I raised this as an issue and the manageress arrived at reception addressing me as 'dear' which she continued to do throughout my brief and shortened stay. General indifference and lack of friendliness was common among all staff apart from the night porter who was very pleasant and helpful. The Breakfast experience was also very disappointing due to staff issues and the attitude of the Breakfast Service 'Manager'. I wrote to Malmaison to give them the right to reply prior to submitting my review and I received a voicemail saying that they had received my feedback and wanted to discuss. No further call.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Malmaison is set in the heart of Aberdeen within walking distance of the city centre . It has a unique boutique vibe and has had a recent lavish refurbishment. The restaurant is very popular and can be very busy at the weekend in particular so be sure to book. The one slight drawback is that there is limited parking onsite and lots of parking restrictions in the area .
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing and all the staff were friendly and helpful. The pillows in the room were not the best give me a sum what broken sleep but all in all a very good experience.
Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay, lovely room's nice to get awa and chill. Couples bath is a nice touch in the club deluxe room. Well worth it. Cocktails were fabulous, the pornstar was really nice. Breakfast was also good with a good choice and staff all very pleasant and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen, The Woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a welcome relaxing break
Stayed 1 night in May 2025

8/10 Good

Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Scott, Blairgowrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and luxurious hotel. Let down a wee bit by a dusty desk but didn't spoil our stay
Stayed 1 night in Apr 2025

10/10 Excellent

Eileen

Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Lack of lift to suites and no mirror near a plug meant had to unplug tv and use it as a mulirror ot dry hair. Very stuffy room and opening window doesnt help as curtains block the cool air Otherwise brilliant room. Breakfast very disappointing ordered brioce bread which i have had at other malmaisons and it was awful no maple syrup no coulis no strawberries. Wiuld have been 5star but for lack of lift and plugs/air con and poor breakfast
Stayed 1 night in May 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Great staff all round from Check-in to Bar to restaurant. Room was quirky and spotlessly clean. Busy bar with a good mix of locals and residents. All in all a wonderful stay.
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jakz

Liked: Cleanliness, staff & service, amenities
I was impressed with the standard of this hotel, the food in the restaurant was delicious. The bar star catered for my needs and made me the yummiest cocktails ever.
Stayed 1 night in Apr 2025

2/10 Terrible

Holly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is beautiful—stylish rooms, great location, and excellent room service staff. Unfortunately, the front desk and customer service left a lot to be desired. I tried to book directly, but the hotel’s website was down. When I called the reservations office, I was disconnected—and when I tried again the next morning, they were closed until 10am. I ended up having to book through a third party. At check-in, I expressed my frustration and asked if they would honor the “member rate” listed on their site, which included a discounted dinner, breakfast, and late checkout. I was told curtly that there’s no such thing as a membership—despite that being the term used on their own website. There was no assistance with luggage, and the directions to the rear parking were vague. Though the setting was lovely and dinner was enjoyable, we skipped breakfast and chose another spa for the rest of our stay due to the poor front desk and reservation experience. Sadly, Malmaison Aberdeen has lost my confidence. I won’t be returning.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025