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Hyatt Grand Central New York

Property class: 4

Photo gallery for Hyatt Grand Central New York

Pool
Lounge
Lobby
Lobby
Deluxe Room, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪2 min walk‬
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(410 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(278 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(143 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(98 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(41 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, City View

7.8 out of 10
Good
(196 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

7.6 out of 10
Good
(45 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Bathtub

8.2 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Corner

Suite, Corner

Suite, Corner

8.0 out of 10
Very good
(39 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Suite

7.4 out of 10
Good
(3 reviews)
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite

7.0 out of 10
Good
(2 reviews)
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
The Westin New York Grand Central
Manhattan
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 3,786 reviews
The price is AU$389
includes taxes & fees
12 Apr - 13 Apr
The Westin New York Grand Central

About the area

New York

With a stay at Hyatt Grand Central New York, you'll be centrally located in New York, steps from Grand Central Terminal and 6 minutes by foot from 5th Avenue. .This hotel is 0.4 mi (0.6 km) from Bryant Park and 0.6 mi (0.9 km) from Rockefeller Center.

What's nearby

  • Grand Central Terminal - 2 min walk - 0.2 km
  • Chrysler Building - 2 min walk - 0.2 km
  • 5th Avenue - 5 min walk - 0.4 km
  • Bryant Park - 6 min walk - 0.6 km
  • Rockefeller Center - 8 min walk - 0.7 km

Getting around

  • Grand Central - 42 St. Station - 1 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Pershing Square - ‬2 min walk
  • ‪Grand Hyatt Grand Club - ‬1 min walk
  • ‪Omusubi Gonbei - ‬2 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Cafe Grumpy - Grand Central Terminal - ‬1 min walk

About this property

Hyatt Grand Central New York

Hyatt Grand Central New York offers 1298 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1298 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, wedding services, and a ballroom.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in New York? This hotel has 18370 square feet (1707 square meters) of space consisting of a conference center and 26 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 100 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference centre (18,370 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Roll-in shower (142 centimetre wide)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3430 out of 6596 reviews
Rating 8 - Good. 1455 out of 6596 reviews
Rating 6 - Okay. 941 out of 6596 reviews
Rating 4 - Poor. 412 out of 6596 reviews
Rating 2 - Terrible. 358 out of 6596 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Simon

Stayed 3 nights in Jan 2026

10/10 Excellent

CATHERINE

Stayed 5 nights in Dec 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was clean and staff was excellent. Beds were comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It is walkable to a lot of attractions or you are very close to Grand Central station to use the subway to get anywhere.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

2/10 Terrible

Yu En

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely rude, and not respectful. The hotel rooms were not very clean, and made us uncomfortable to sleep in.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

4/10 Poor

Anastasia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pros: The location is great. Most of the staff were friendly and helpful (with the exception of one rude receptionist). We were allowed early check-in and the room itself was spacious. Cons: The so-called “$15 market credit” felt more like a slap in the face than a perk. We were not told that the credit was per room rather than per person, and we only discovered this after seeing an unexpected extra charge on the room bill. With average market prices around $18 for a sandwich, the lack of clarity made the perk feel frustrating rather than enjoyable. One of the keys and the e-key on my phone didn’t work, which created a major inconvenience. On top of that, we were initially granted lounge access, only to later be told it was given “by mistake” and almost taken away. That kind of inconsistency is frustrating and unprofessional. The room itself felt outdated, and the fan was extremely loud and difficult to control, which affected comfort and sleep. Overall: The quality did not justify the price. While the location is great, the operational issues, misleading “perks,” and lack of consistency made the stay disappointing. For what you pay, there are much better options in the city. I would not stay here again.
Stayed 2 nights in Dec 2025

6/10 Okay

Tereza

Travelled with family
Liked: Cleanliness
Very small rooms with just fulls (not queen), tiny bathroom not even fit for a single person much less a couple or a family. Rude bell desk with bell hops acting like they are owed help or tips or both in return for rude service. redeeming quality is nice front desk and hosts. If I knew this, I would have paid judge a smidgen more more better accommodations
Stayed 4 nights in Dec 2025

10/10 Excellent

Rogelio

Good
Stayed 3 nights in Dec 2025

10/10 Excellent

Karin

Stayed 4 nights in Nov 2025

6/10 Okay

RITA, MIAMI

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We did not have breakfast at the hotel
Stayed 4 nights in Dec 2025

8/10 Good

Henry

Stayed 1 night in Nov 2025

10/10 Excellent

Sandra Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

6/10 Okay

john

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice & clean on arrival Thursday. Only two towels originally but this was soon sorted out after a call down to reception. Room was cleaned on Friday Saturday & Sunday and lovely to come back to. Not cleaned on Monday though. Not sure why not? Very happy with the room. Maybe a little brighter lighting to help getting ready.
Stayed 5 nights in Jan 2026

8/10 Good

sachindra

Stayed 2 nights in Jan 2026

8/10 Good

Karla

Stayed 2 nights in Dec 2025

8/10 Good

Kevin

The room is obviously dated but spacious and there are plenty elevators, so minimal wait time unlike the other hotels in nyc such as Holiday Inn timesquare and Margaritaville, Arthouse and a hotel near koreatown. The staff are friendly and went ober and behond for is several times. I looove the location. Love the quiet walk on grand central in the morning when it’s empty. Love my morning doughnit anf coffee from doighnut plant. Plenty food selection from thw dining concourse and gc market without having to leave indoors due to dedicated access
Stayed 5 nights in Dec 2025

10/10 Excellent

John W

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff, the convenience of the location in the heart of midtown and the cleanliness of the room made us really happy to stay here. Nicer than it needs to be, and surprisingly quiet and restful inside.
Stayed 4 nights in Dec 2025

4/10 Poor

Chris

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Issues in my room, which was communicated at check-in as an "upgrade": safe locked so unuseable - never fixed after reporting, cabinet broke off on hinges when opened - never fixed after reporting; toilet leaking on floor after every flush, various light switches non-operational, TV losing wiring connections periodically, and ice machine on 25th floor was empty entire 4-day stay. That said - Felix at front door was excellent and arranged airport trip for return.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nichole

Stayed 3 nights in Jan 2026

2/10 Terrible

Pete

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty. Used plastic dining utensils were found in the nightstand drawer, somebody’s dirty laundry was found behind the dresser. It took multiple phone calls and a trip to the front desk and 48 hours to get proper towels delivered to our room. In all seriousness, they’ve given up
Stayed 5 nights in Dec 2025

6/10 Okay

Linda

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Upon arrival after 4pm our room was not yet ready. They stated that it would be cleaned and ready for us within the hour, but we didn't get into our room till closer to 7pm. We were supposed to have a room on the higher floors (31 and up), but as they mentioned they were lacking workers, we ended up on the 22nd floor instead. The manager at the front desk was not friendly at all and we had to find ways for them to compensate us ... asked for a later check in and was granted it after arguing back and forth. Check out normally booked for 11am, we fought for 1pm and got that. Room was OK. A little small for 4 people as I originally booked a bigger room. Good points about this hotel are the following: Location was great. Getting $15 a day to spend at the market located on ground floor was nice and the lounge on the 16th, was a nice add on as well. I would recommend more selections in the lounge as it was very limited but again OK for being free as part of the hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay, helpful staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Christian Emmanuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous
Stayed 7 nights in Dec 2025