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Hotel Indigo Lower East Side New York by IHG

4.5 star property

Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse)
Creator video
Exterior
Exterior
Suite (Penthouse)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
171 Ludlow Street, New York, NY, 10002
  • Place, Katz's Delicatessen
    ‪1 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Place, New York University
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

8.2 out of 10
Very good
(10 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(48 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(43 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(49 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(27 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(65 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, City View

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View (High Floor)

8.4 out of 10
Very good
(41 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Freedom Tower View)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

  • 186 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

New York

A stay at Hotel Indigo Lower East Side New York by IHG places you in the heart of New York, within a 10-minute drive of Empire State Building and Brooklyn Bridge. .This luxury hotel is 2.7 mi (4.4 km) from Madison Square Garden and 3.2 mi (5.2 km) from Broadway.

What's nearby

  • Katz's Delicatessen - 1 min walk - 0.0 km
  • Angel Orensanz Foundation - 2 min walk - 0.2 km
  • Lower East Side Tenement Museum - 6 min walk - 0.6 km
  • Bowery Ballroom - 8 min walk - 0.7 km
  • New York University - 14 min walk - 1.2 km

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 50 min drive

Restaurants

  • ‪Katz's Delicatessen - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Ludlow Coffee Supply - ‬1 min walk
  • ‪Dirty French - ‬2 min walk
  • ‪Blue Ribbon Sushi Izakaya - ‬2 min walk

About this property

Hotel Indigo Lower East Side New York by IHG

Luxury hotel with a 24-hour fitness center and a rooftop terrace
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 294 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Mr. Purple or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 800 square feet (74 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mr. Purple - Onsite restaurant.
Lobby Bar & Café - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 70 per day)
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 800 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.31 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 979 out of 1847 reviews
Rating 8 - Good. 411 out of 1847 reviews
Rating 6 - Okay. 242 out of 1847 reviews
Rating 4 - Poor. 105 out of 1847 reviews
Rating 2 - Terrible. 110 out of 1847 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its beautiful and different, love the vibes and the staffs are extremely nice and lots of things to do in the area especially if you love to eat.
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Did not appreciate the additional costs, they should add them to the booking price as they are charged anyway, whether you use the additional facilities or not.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sudipto

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a mess like anywhere in NYC, but this hotel is in prime east village location, and has great rooms with views
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

2/10 Terrible

Andrew Ray

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2025

10/10 Excellent

Tinaya

Stayed 3 nights in Sep 2025

2/10 Terrible

Noah

Liked: Cleanliness
Disliked: Room comfort

Terrible hotel if you want to actually sleep.

The worst hotel experience I have had in years. Paid for an upgraded high floor room and was met with 2 straight nights of the room shaking from a club on the floor above us. Literally music from 6pm-4am that shook our room. Paid a high price for a terrible experience. Would have asked the front desk to switch rooms but they were extremely unpleasant and rude starting at check-in. Could not warn you about this hotel enough.
Stayed 2 nights in Sep 2025

6/10 Okay

Kathleen

Stayed 4 nights in Sep 2025

10/10 Excellent

Kelsey

Stayed 6 nights in Sep 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Great rooftop views and cafe
Stayed 2 nights in Aug 2025

6/10 Okay

Morgan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Should be better given the price

Aggressively mediocre hotel - it was pretty run down and whether it was actually dirty or not it looked dirty. The bar is really loud so definitely ask about where it is in relation to your room. The staff was very nice and extremely helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel to stay at if you want to feel like you’re in the mix! great location for dining and shopping too!
Stayed 4 nights in Sep 2025

10/10 Excellent

Theodora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will def be back!

i have never felt so “at home” and welcomed at a hotel before! the staff was so nice and friendly and everyone was ready to support in any way possible. the hair dryer and iron didn’t work but i find that to be quite common and wasn’t a huge issue.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hotel Indigo
Stayed 5 nights in Sep 2025

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was big for NYC standards.
Stayed 3 nights in Aug 2025

4/10 Poor

Jeffrey R.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too noisy even for Manhattan

The hotel is nice and clean but it is so noisy! I have been travelling to Manhattan multiple times/year for 30+ years. I don't mind the noise of the city - actually it makes me feel at home - but this hotel is ridiculously noisy. People seem to be partying on the adjacent street all night and the soundproofing in the hotel or windows is poor. I will not stay here again.
Stayed 3 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooftop club is so loud that it is difficult to sleep
Stayed 3 nights in Sep 2025

8/10 Good

kassandra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, horrible staff at the front desk & check-in, but besides that security & everyone else was super professional and lovely.
Stayed 3 nights in Sep 2025

8/10 Good

Barbera

Stayed 1 night in Sep 2025

8/10 Good

Kelly, Chattanooga

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Mini bar was not refreshed
Stayed 2 nights in Sep 2025

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Lakendra

Stayed 2 nights in Aug 2025