What a pity for this property with such great potential. The property itself is nice, stunning ocean view, quiet, nice gardens too bad the property isn’t used and managed efficiently. Really poor food quality and really expensive for what you get. Service really slow, whatever it is for a drink or ordering food. Expect 10mins for someone to serve you at the bar and 45-60mins for food. After trying a pizza (was more a cardboard than a pizza) for lunch (really small portion) and the curry for dinner, we decided with my partner to not waste anymore money on the food in the resort and went to eat in the small restaurant located by the shop a couple of kms away (way cheaper, bigger portions and tastier). No cash payment, all is billed to your room. Double check your bill as extra charges have been added to ours such as donations, towel, etc that we didn’t agreed on or asked for. Contested those ones and end up not paying them. Room was ok however, the room amenities weren’t the best, the bed was made off hold sheets with wholes in them. Air conditioning unit was leaking, shower water pressure was really weak, shower door wasn’t closing properly, etc.
Quality of service is questionable as well. We understood Fiji time but this was beyond that. Really slow and slack service. Room not ready at time of check-in. Bar, ice cream hut etc no one around to serve you despite plenty of staff behind the counter, etc.
So general feeling, disappointing, could do better.