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The Leo House

2.5 star property

Photo gallery for The Leo House

Garden
Free buffet breakfast on weekdays
View from room
Reception
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View map
332 West 23rd Street, New York, NY, 10011
  • Place, Madison Square Garden
    ‪10 min walk‬
  • Place, Empire State Building
    ‪18 min walk‬
  • Place, Times Square
    ‪3 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

Room options

View all photos for Single Double Room Shared Shower (Full Size Bed)

In-room safe, bed sheets

Single Double Room Shared Shower (Full Size Bed)

7.6 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Double Room Private Shower( Full Size Bed)

In-room safe, bed sheets

Single Double Room Private Shower( Full Size Bed)

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Shared Shower

In-room safe, bed sheets

Single Room Shared Shower

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room Private Shower

In-room safe, bed sheets

Single Room Private Shower

8.2 out of 10
Very good
(55 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Private Shower (2 Twin Beds)

In-room safe, bed sheets

Double Room Private Shower (2 Twin Beds)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Shared Shower (2 Twin Beds)

In-room safe, bed sheets

Double Room Shared Shower (2 Twin Beds)

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About the area

New York

With a stay at The Leo House in New York (Manhattan), you'll be a 4-minute walk from Chelsea Hotel and 9 minutes by foot from Madison Square Garden. .This hotel is 0.6 mi (1 km) from 5th Avenue and 0.4 mi (0.6 km) from The High Line Park.

What's nearby

  • Madison Square Garden - 10 min walk - 0.8 km
  • Empire State Building - 18 min walk - 1.5 km
  • Times Square - 3 min drive - 2.2 km
  • Broadway - 3 min drive - 2.2 km
  • Grand Central Terminal - 4 min drive - 2.5 km

Getting around

  • 23 St. Station (8th Av.) - 3 min walk
  • New York 23rd St. Station - 8 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Dallas BBQ Chelsea - ‬2 min walk
  • ‪Chelsea Square Restaurant - ‬2 min walk
  • ‪The Pho 2 - ‬2 min walk
  • ‪Asuka Sushi - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk

About this property

The Leo House

Hotel with free breakfast, a short walk to Madison Square Garden
The Leo House offers 81 air-conditioned accommodations with safes and complimentary toiletries. 25-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.
Make yourself at home in one of the 81 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desk chairs, and housekeeping is provided weekly.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features a picnic area, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in New York? This hotel has 1000 square feet (93 square meters) of space consisting of a conference center and meeting rooms.
A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekdays.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:00 AM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1926
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LED TV with cable channels

More

  • Air conditioning
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All adults are required to present a valid government-issued ID card at check-in. Legal guardians must show proof of guardianship.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 31 October
Alcohol is not served at this property

Property is also known as

House Leo
Leo House
Leo House New York
Leo New York
Leo House Hotel New York City
Leo House Guesthouse New York
Leo House Guesthouse
The Leo House Hotel
The Leo House New York
The Leo House Hotel New York

The Leo House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1034 reviews
Rating 8 - Good. 286 out of 1034 reviews
Rating 6 - Okay. 134 out of 1034 reviews
Rating 4 - Poor. 53 out of 1034 reviews
Rating 2 - Terrible. 53 out of 1034 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Liked: Amenities, property conditions & facilities
Very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is amazing, the breakfast was a lovely inclusion, with also a microwave in the common area, ice machine and very affordable laundry. With the wonderful staff and location this is a wonderful stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Charmaine

Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old but quiet

The staff was courteous. The room was surprisingly quiet. It was an old building, the shower was not in good shape, 4th floor had no WiFi but the AC was most quiet I have ever experienced at a lodging.
Stayed 2 nights in May 2025

4/10 Poor

Dianne

Disliked: Staff & service, property conditions & facilities, room comfort

religious house!

Booked because of good reviews but this hotel was not for us and in our opinion should not be on hotels.com booking s. It is a religious house with crosses on the walls and a weird religious atmosphere. The room was small and the shower room was in need of a make over, The radiator in the shower room was rusty and everything was a little shabby. Breakfast was good with a good choice of hot & cold food.
Stayed 4 nights in Jun 2025

10/10 Excellent

Stacie

Business traveller
Amazing breakfast. This place is a bit old but clean, well maintained and it was a pleasure to have fresh fruit, yogurt and granola for breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Kotoe

Liked: Cleanliness, room comfort
Their breakfast service was wonderful.It was close to train station and everything near the hotel.Very convenient!
Stayed 10 nights in Jun 2025

4/10 Poor

Terhi

Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location it’s a go to
Stayed 9 nights in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A lot of amenities for a low frill property.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Great breakfast and location
Stayed 2 nights in Jun 2025

8/10 Good

Anna

Liked: Cleanliness
The building is excellently placed and full of character. Worn but clean with the air of an old fashioned boarding house. There is an excellent breakfast buffet and a lovely little garden and the handsome communal sitting rooms are a bonus as our bedrooms were very small. The shared bathroom was better than expected as it was usually free when needed and, although disconcertingly shabby at first glance, was always spotless. The staff were friendly and helpful, with the exception of one consistently hostile receptionist who was the only negative aspect of the week.
Stayed 6 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
I always feel safe and comfortable at Leo House.
Stayed 3 nights in May 2025

4/10 Poor

Christian

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was not serviced upon check-in & entry. Dirty towels on the floor. Toilet unflushed. Trash strewn about / used soaps / half empty water bottle under bed / no clean towels in bathroom. Had to inform and request new towels @ front desk despite being 7-8 hours late to my check in (trip was delayed, only stayed for one night, mainly for sleep). The room itself (311) is very small, but has a decent twin size bed (for one). Hotel won't let you leave with your room key (fyi, wasn't aware of that ahead of time) but front desk is avail 24/7. TV did not work, btw, and neither did the Wifi (not sure they even offer Wifi). Phone Signal is pretty poor while inside. Complimentary breakfast is OK, not worth getting up for IMO. Wished I had skipped it altogether, slept in, or just stayed somewhere else tbh. While the staff was nice to me, and apologetic re: towels, unserviced bathroom, et.al., I would not stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Secure and quiet hotel. Friendly and welcoming staff. Excellent breakfast.
Stayed 4 nights in May 2025

10/10 Excellent

ANGELICA

Stayed 3 nights in May 2025

4/10 Poor

Masoud

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is dirty and just awful. It’s like a backpackers hostel not a hotel. The room was so dirty, we booked 3 nights and stayed 1 as it was so bad I felt so unclean. The staff are so unfriendly, not approachable. With exception of the manager Natalie who helped us get a refund so we could move to another hotel. Don’t mind an old hotel, old furniture etc but unclean is not ok.
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa, Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get away from Times Square and catch a subway 5 mins to beautiful Chelsea. subway stop less than 20 feet from your door and a buffer breakfast worth getting up for
Stayed 5 nights in May 2025

4/10 Poor

Miss

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mistake

I made this booking in haste last year .without realizing i booked a room with shared bathroom facilities. Which i was unable to change via trip adviser My room was like a cell. dark, windows that looked out closely on a wall, A toilet in a small / tiny cupboard space ,a wash hand basin in a neighboring cupboard space so small unable to outstretch my arms I would say clean but very very run down. It is a catholic guest house but it felt like a religious retreat no frills, lacked comfort, very noisy. It would have been helpful to have a room directory to explain in house as well as nearby facilities On a positive note i was pleased to have a safe in my room. Location in Manhattan was good. Value for money you get what you pay for . My mistake
Stayed 5 nights in May 2025

8/10 Good

Juliette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay with easy access to the theatre district and subway stations. Would stay again!
Stayed 7 nights in May 2025

10/10 Excellent

hae

Liked: Staff & service
Loved the service, staff were very friendly and attentive. Arrived early before check in and they were very helpful in storing our bags before and after we checked out. The location is very convenient and the amenities were exactly what we were looking for. If you’re a germa phob and need your own shower make sure you have a private bathroom. The room we had was a shared bath, but we didn’t mind.
Stayed 1 night in Apr 2025

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot for a quick stay.

Nice little hotel on the 23rd street here in NYC. The rooms are a bit small but for one night that's ok. Showers are in separate rooms on floor which can make it tough to shower if both happens to be taken. Other than that, I really liked my stay.
Stayed 1 night in May 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, amenities
A class service by the team from start to finish ( especially Thommy, who made us feel welcome from the beginning, a friendly, professional kind & helpful person you would go a long way to find, the Leo house is situated in a brilliant location, surrounding areas are clean and easy to walk & Catch the subway, breakfast served was outstanding, only mention for feedback here is the room was hot with no A/C or fan, bed was comfy bathroom and space of a good standard, I have no hesitation in recommending the LEO to stay, I myself will be returning to NYC in the future and when I do the LEO will be my choice of hotel.
Stayed 8 nights in Apr 2025

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet oasis in the middle of one of the largest cities in America. Located very close to public transportation and offered a simple yet restful place of respite from my work day and evening activities. The staff were extremely attentive and service minded. Breakfast was a big bonus to my stay. The one issue I had with an outlet malfunction was rectified immediately. I would definitely stay again.
Stayed 3 nights in May 2025