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Always a dependable hotel to stay in. Room was quite snug for the price but did the job. Always helpful staff and clean rooms.

Everything was excellent. The room was spacious, had everything we needed and had an amazing view. We were right in the centre of everything for the Bristol Great Run. We would definitely recommend this property.

Great hotel and staff. Only downside is no parking - tho' NCP car park is nearby and offers a discount to hotel customers.

The fastest most efficient check in process with a lot of amenities…the Hotel and Diner have clearly been designed with experience in mind

Hotel is in an excellent location.It is surrounded by restaurants and cafes and it is within an easy 5 min walk of the hippodrome theatre. A decent size secure carpark is across a small, quiet road from the hotel. The room was large and clean. The breakfast was good- plenty of choice and easy to find a table. Staff were pleasant and helpful. It is a large hotel but only has 2 lifts which state they hold 8 but were full with 5 in. It was a very busy weekend as the Bristol half marathon was on the Sunday but only one of the lifts were working so there were always long waits for the lift. We were on the 3rd floor and due to the hotel’s location could hear music and people until after midnight. The noise wasn’t particularly loud but I could see some guests having an issue with it.