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Very clean, friendly staff

There was no body soap or shampoo in my shower. That was a problem for me because I had not brought any with me. Other than that the bed was comfortable, pillows were great.

Great place to stay in Cincinnati! Close to UC and downtown. Recommend this hotel

Hotel is old and needs an upgrade. Valet parking was confusing and staff was rude.

First of all, if you are staying at a Westin for the brand of “heavenly beds” and a nicer, more elevated hotel, forget it! They haven’t put a dime into this place. Peeling wallpaper, old carpeting & outdated furniture. Service was beyond bad if you can call it service. Nobody was friendly and literally GRUNTED when I said good morning. I could go on and on about what a dump this place is. I will go elsewhere next time.

Well, we had to be moved four times to different rooms first time.The room next to us was playing loud music.That was ridiculous.The second room we walked in dirty towels on the floor bed unmade, the third row, we go in everything looked fine.We started unpacking, and I went to the restroom.Just to pee and come out, get our suits on.And i'm like, is that toilet running?And there was water everywhere, all over the floor like just the whole floor is covered in water. The fourth room was ok. I will say you can hear the highway pretty good. I will say the pool was on the cool side dor being heated. I will not be staying there again. The guy at the front desk was super nice and lady bot as friendly