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Kai Tulum

3.5 star property

Photo gallery for Kai Tulum

View from property
Yoga
Suite Partial Ocean View King
Outdoor pool, pool loungers
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pool
  • Laundry
  • Air conditioning

Explore the area

View map
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, QROO, 77766
  • Playa Paraiso
    ‪1 min walk‬
  • Tulum National Park
    ‪4 min drive‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Suite Ocean View King

Suite Ocean View King

Suite Ocean View King

  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Garden View

Premium Room, Garden View

Premium Room, Garden View

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Partial Ocean View 2 beds

Suite Partial Ocean View 2 beds

Suite Partial Ocean View 2 beds

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Partial Ocean View King

Suite Partial Ocean View King

Suite Partial Ocean View King

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Room King

Garden Room King

Garden Room King

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront King Bed

Suite Oceanfront King Bed

Suite Oceanfront King Bed

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Terrace, Partial Ocean View

Premium Room, 2 Double Beds, Terrace, Partial Ocean View

Premium Room, 2 Double Beds, Terrace, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Garden View King

Suite Garden View King

Suite Garden View King

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 40 reviews
The price is AU$102
includes taxes & fees
15 Aug - 16 Aug
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

About the area

Tulum

Located in Tulum (Zona Hotelera), Kai Tulum is steps from Playa Paraiso and a 4-minute drive from Tulum National Park. .This beach hotel is 5.1 mi (8.1 km) from Tulum Mayan Ruins and 2.7 mi (4.3 km) from Tulum Beach.

What's nearby

  • Playa Paraiso - 1 min walk - 0.0 km
  • Las Palmas Public Beach - 10 min walk - 0.9 km
  • Tulum National Park - 4 min drive - 2.2 km
  • Playa Ruinas - 6 min drive - 1.5 km
  • Tulum Mayan Ruins - 6 min drive - 1.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬19 min walk
  • ‪Mulut Jach Ki - ‬11 min drive
  • ‪Templo Dios del Viento - ‬18 min walk
  • ‪La Fiesta Mexicana - ‬11 min drive
  • Starbucks

About this property

Kai Tulum

Beach fun in outdoor pool, near Playa Paraiso
Kai Tulum offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 11 air-conditioned rooms featuring minibars. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.
You can enjoy a meal at the restaurant serving the guests of Kai Tulum, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A hosted evening meal is available for a surcharge daily.
Kai Tulum has a restaurant on site.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: MXN 10 to 30 for adults and MXN 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • Beach yoga
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
Guests are not permitted to bring any PET or PETE (polyethylene terephthalate) products to the property. Examples include soft drink and water bottles, some juice and liquor bottles, and plastic packaging for food.
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 25.0 per night

Payment types

Important information

Fees

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 10 to 30 for adults, and MXN 10 to 30 for children
  • Airport shuttle fee: MXN 150 per vehicle (one-way)
  • Rollaway bed fee: MXN 25.0 per night
  • Facilities fee: MXN 3.5 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number EDE210312R13

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Kai Hotel
Kai Tulum
Kai Tulum Hotel
Kai Tulum Tulum
Kai Tulum Hotel Tulum

Kai Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 175 reviews
Rating 8 - Good. 28 out of 175 reviews
Rating 6 - Okay. 13 out of 175 reviews
Rating 4 - Poor. 6 out of 175 reviews
Rating 2 - Terrible. 6 out of 175 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We love Kai Tulum. The staff is always amazing and super friendly. The suites are so perfect- it’s like your own little oceanside cottage. Location inside the National Park is ideal for safety. Only negative this trip was the amount of seaweed but that is outside the control of any hotel. We can’t wait to return in the future.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerzy, Jackson Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Stayed 2 nights in Mar 2025

6/10 Okay

GUSTAVO

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dusty allergy

We have a nice stay at Kai Hotel. Good place to stay, but we have lots o Dust allergy. After frist night we woke-up and I don’t know why we have many allergy. Another night and same lots of allergy. We decided to look where is coming this allergy and BIG Surprise on top of closest lotsssss of Dust. OMG we don’t know when it was the last time that place was clean. Very bad the hotel is nice but now we taking pilules for allergy. Look the photos that we made.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities
Simply amazing!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nichol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
Stayed 3 nights in Dec 2024

2/10 Terrible

Marc

Disliked: Staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, but I wish we got more information about Tulum of what to do and where to go. Other than that everything was great
Stayed 7 nights in Dec 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The government started a new program to limit plastic- cans etc.. so on the road to the hotel everyone was stopped by the military and car screened. Massive backups- also we had water bottles and beer for our trip removed from our car.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! The location is great and if you like the eco-friendly bohemian vibe, you'll love this place. Plus the property is literally on yhe beach. Can't beat this deal. Would definitely stay again!
Stayed 1 night in Nov 2024

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and accommodation but the breakfast service let it down.
Stayed 3 nights in Sep 2024

8/10 Good

Stacy K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great peaceful spot in Tulum

We loved Kai. It was a perfect option for my husband and I. I loved the privacy of the individual rooms. And it was a great spot right by the beach. It felt safe, comfortable, beautiful and peaceful/quiet. We ate in the restaurant one night of our stay and the food was good. We would definitely return to stay there again if we are back in Tulum.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gursharan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay except paying everyday per head at the entrance of the resort even your a guest. The boats coming in and out scared me getting hit while swimming on the beach and the smell of the gas also bothers me
Stayed 7 nights in Jul 2024

10/10 Excellent

GIORGIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was very helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Betsy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Afia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
Stayed 5 nights in Jun 2024

10/10 Excellent

YURIDIA, LAWRENCEVILLE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean looking place to stay.
Stayed 6 nights in Jun 2024

10/10 Excellent

Zebang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is good
Stayed 1 night in May 2024

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful!!! The room is also great, perfect get away for a relaxing time. The food and drink were all delicious. The staff was king and helpful, and attentive. The ruins are a short walk, and you are surrounded by nature, no stores no cars, just NATURE!
Stayed 3 nights in May 2024