See all properties
Save

Hotelito Azul

5.0 star property

Photo gallery for Hotelito Azul

On the beach, white sand, free beach cabanas, sun-loungers
Garden View Villa | View from room
Rooftop terrace
Garden View Villa | Living area
2 outdoor pools, open 2:00 PM to 10:00 PM, free pool cabanas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service

Explore the area

View map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪2 min drive‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Ocean Front Suite

Ocean Front Suite | Terrace/patio

Ocean Front Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Villa

Oceanfront Villa | View from room

Oceanfront Villa

8.8 out of 10
Excellent
(3 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Villa, Private Pool, Mezzanine

Grand Villa, Private Pool, Mezzanine | Terrace/patio

Grand Villa, Private Pool, Mezzanine

  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Ocean View Suite

Ocean View Suite | View from room

Ocean View Suite

7.0 out of 10
Good
(4 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Terrace

Luxury Room, 1 Bedroom, Terrace | View from room

Luxury Room, 1 Bedroom, Terrace

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Villa

Garden View Villa | View from room

Garden View Villa

8.6 out of 10
Excellent
(4 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanview Villa

Oceanview Villa | Terrace/patio

Oceanview Villa

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Nomade Tulum

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, 700 reviews
The price is AU$262
includes taxes & fees
2 Sept - 3 Sept
Nomade Tulum

About the area

Tulum

Located in Tulum (Zona Hotelera), Hotelito Azul is steps from Tulum Beach and a 3-minute drive from Tulum National Park. .This beach hotel is 5.4 mi (8.6 km) from Tulum Mayan Ruins and 3.1 mi (4.9 km) from Playa Paraiso.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 2 min drive - 2.5 km
  • Las Palmas Public Beach - 6 min drive - 5.0 km
  • Playa Paraiso - 8 min drive - 5.7 km
  • Tulum Mayan Ruins - 13 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 101 min drive

Restaurants

  • ‪Chambao - ‬10 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬17 min walk
  • ‪Taboo Beach Club - ‬10 min walk
  • ‪Ziggys Beach Club - ‬14 min walk
  • ‪Bula Tulum - ‬16 min walk

About this property

Hotelito Azul

Luxury hotel on the beach, with 2 outdoor pools
Hotelito Azul offers 35 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include minibars and complimentary bottled water. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring iPod docking stations and minibars. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy international cuisine at Olivia, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Olivia - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Agave - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Agave
  • Olivia

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Art gallery
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Scooter/moped rentals

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Free cot
  • In-room babysitting
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 107.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults, and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 107.0 per day
  • Service fee: 7.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 2:00 PM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Hotelito Azul Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 604 reviews
Rating 8 - Good. 97 out of 604 reviews
Rating 6 - Okay. 45 out of 604 reviews
Rating 4 - Poor. 35 out of 604 reviews
Rating 2 - Terrible. 42 out of 604 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Stayed 1 night in May 2025

8/10 Good

JESUS ENRIQUE BARONA

Travelled with family
Liked: Cleanliness, staff & service
El hotel se ve que podría estar súper increíble. Le falta mantenimiento a las áreas de las albercas. Y los precios de los restaurantes son una burla. Un desayuno de dos adultos y una niña fueron casi tres mil pesos. Lo demás muy bien. El personal muy amable.
Stayed 4 nights in Apr 2025

8/10 Good

Elizabeth, San Diego

Travelled with group
Liked: Cleanliness, amenities
Lovely property. Wait staff very courteous. Hostess seemed a bit preoccupied. The outdoor furniture needs love.
Roof top
Stayed 4 nights in Apr 2025

10/10 Excellent

donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for the quiet of Tulum this is your hotel!! The peaceful atmosphere feeling like your on a secluded beach, incredible plantings, greenery on the premises it truly makes you feel like your on vacation! If you’re looking for a very laid back property this is the place. Food in both restaurants is fresh, and delicious, the staff is amazing (especially Karen at Olivia’s and Cayay on the beach. Try to request second floor rooms facing the beach or gardens it’s a real feeling of being in the treetops!
Stayed 4 nights in Apr 2025

10/10 Excellent

Monica Del Carmen Robles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time at Hotelito Azul. Everything was perfect, from the hotel to the staff. We were welcomed with a delicious green smoothie from Olivia’s (we kept coming back for more!). The ambiance is perfect for a relaxing, soul soothing vacation. Our oceanfront room had beautiful sunrise views we will always remember. The Agave restaurant, beachfront, served the best rib eye tacos! And a special thanks to the staff for being so attentive, helpful, and making us feel right at home.
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fyi…Think beach attire as the property’s exterior is all sand. Quality leather footwear may get ruined but overall the property is great.
Stayed 3 nights in Apr 2025

8/10 Good

Gunay

Liked: Staff & service
Lovely staff and an authentic atmosphere, but the hotel needs restoration & more staff. It’s overpriced for the current state. To find a good place to eat or entertain be ready to walk 1.5–2 km along a dusty, overcrowded, and unpleasant road. At half the price, it might be acceptable — but not as it is now.
Stayed 4 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Tulum is beautiful and this property was no exception. Given the many wonderful options thus top tier customer service is a must as an opposed to a sometimes to deserve a high rating. I was in an ocean front suite. This came at a premium it was wonderful…except…the one side was where the restaurant is. Literally one of your windows looks directly in there. It was thus not quiet. The onsite restaurant staff were wonderful. The hotel staff was not. I got there slightly earlier than check in and they first said my room was not ready and when the bathroom they offered me to get ready was apparently not available for an hour for cleaning, miraculously my room was ready. Note that the hotel likely has room for over 50 and there were about 5 guests so why they couldn’t have a room ready was already odd. I asked for help getting a taxi and was quoted a ridiculous price and they weren’t willing to try to assist in getting a better price but instead told me I could try myself by walking the road. I was a female travelling alone. I was easily able to get a better deal which begs the question why weren’t they. Check out was equally frustrating by being advised late in the evening before my early flight when one of the restaurants was closed already I had to pay for each of the restaurants IN THE HOTEL separately and it may take awhile. Made my last moments rushed and stressful. This property wasn’t for me but I think a younger crowd would enjoy it as it’s cool with its rooftop pool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

Corina P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Hotelito Azul, it was clear this place was something special. Nestled along the pristine beaches. The architecture is modern yet respects the local culture, with open-air spaces, thatched roofs, and wooden accents that create an organic and tranquil vibe. The staff is absolutely incredible—genuinely warm, attentive, and eager to ensure that your stay is nothing short of perfect. Check-in was smooth, and we were greeted with refreshing drinks and a welcome smile. Every request was met with enthusiasm, whether it was for a recommendation or extra towels for the beach Hugo was very professional and sweet. Our room was a sanctuary—spacious, impeccably clean by Griselda she is literally the best, she filled with all the comforts you’d expect from a five-star resort. The views of the turquoise ocean from our private terrace were breathtaking. The room featured a comfortable king-sized bed, luxurious linens, and an outdoor shower that added an exotic touch. The resort’s amenities are top-notch. We loved lounging by the infinity pool, enjoying the breathtaking views of the Caribbean. The on-site restaurant serves some of the best food we’ve had in Tulum. Fresh, flavorful, and with an emphasis on local ingredients, every meal felt like a culinary adventure. What really sets this hotel apart, though, is its connection to nature. The beach is serene and uncrowded, perfect for long walks or watching the sunrise.
Stayed 3 nights in Mar 2025

8/10 Good

Trey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience, helpful and great staff. Delicious food, clean rooms with beautiful views. 10/10. Quiet and relaxing area, no construction in the area or late night parties.
Stayed 4 nights in Mar 2025

2/10 Terrible

Hasmukh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don’t ignore the other bad reviews. Nothing great about this place. Bad customer service , nothing is maintained , no staff to even give towels at the pool or anywhere. No one at the beach to watch lifeguard or clean the unlimited amounts of seaweed. Beach is unfortunately not usable. No security. Roof top pools are old and rusty, bars and bathrooms not cleaned and they don’t have any staff around to help with anything . Have to climb up 4 floors of stairs to get there with no help, We stayed in the “ grand villa “which was advertised as come with private pool and jacuzzi and hot tub but they were non existent. Only a jacuzzi in the balcony facing the busy street so all you could hear was the street horns and cars going by. It was not a villa. It was a room connected to other rooms and not a villa as advertised. Seperate living room is squeezed with the kids twin beds upstairs where there is no fan or a/c or blinds . A/c don’t work, jacuzzis in the balcony had no hot water . No secuirty outside the hotel. The “security” booth was always empty, the hotel is on a very busy street so felt very insecure as rooms could also be easily opened.
Stayed 5 nights in Mar 2025

8/10 Good

Roberto Piero, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mesero Cayetano estuvo excelente nos atendió Perfecto, muy amable y muy conocedor del área del hotel y de cómo disfrutar mejor nuestra experiencia estuvimos encantados con el. Hubo un tema con el desayuno y lo resolvió rápido y de muy buena forma. Los precios son un poco altos pero la promoción de las margaritas fue muy buena! El Hotel es LINDO la cama muy cómoda, el servicio de café en la mañana excelente, es cozy y muy bien cuidado los detalles. En general muy bien todo definitivamente volveríamos. =)
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very unique property. It started out with wrong room but was fixed. I had paid for an ocean view. Rooms were very nice, both rooms. Shampoo/conditioner and body wash in bathrooms. No TVs. I went for major R and R and thats what i got. Loved Olivias and Agave restaurants. There is a nice restaurant across the street also. It feels like your staying in the jungle. I would stay again. I really loved coffee delivery to room every morning, i wish they offered Tea with that delivery. I did not try pool as water was briskly cold. Ocean was fantastic.
Stayed 4 nights in Mar 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We stayed at Hotel Azul because in our previous trip (3 years ago) to Tulum we were staying at a different property but in our wondering around we stumbled into Azul I believe because they coffee or a bakery. They were very inviting and we ended up having drinks at the pool with great service. The property is still nice unfortunately service is very lacking. There are two restaurants on prop and both are owned by someone other than the hotel. This causes some oddities and complete lack of service. We tried the in room breakfast twice both times it was terrible but what was worse as this restaurant is not part of the hotel really the cleaning staff would not remove the old food or plates. Even if you put them outside your door they would be there until a animal took the food then the dishes would just sit. The service at the beach is done by the other restaurant and as long as someone is there its pretty good but quite often you have to go looking for someone. Car or scooter parking is about 2 US blocks away and do to the location to get to most of the services in the area you will need one. It was a lot of little things like chairs with the bottoms broken out of them by the pool or no one lighting the candle votives that guide you up the steps to your room most nights. Then the service issues that made this vacation less than what we hoped for as the staff 3 years ago was on point. I hope they figure it out as its a cool hotel overall.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was charming, clean, friendly, and right to the beach. You hear the sound of waves like music. The sand was soft. No need for shoes.
Stayed 4 nights in Feb 2025

10/10 Excellent

Erika Delarosa

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Need to work on getting a bigger sign or visible that shows the hotel name. I passed it twice because theirs a big palm tree covering the hotel name. And if you have a rental. You have to park 2 buildings down from the hotel. Also, they keep the gate locked so not very convenient in getting in and out. Other than that this place has good food, and the room was nice with good service. Also theirs a restaurant across the street for dinner options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Stayed 3 nights in Jan 2025

10/10 Excellent

Alphonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the layout of the property and all the plants tbat provided a natural canopy. All the staff was very helpful and ready to assist. Will definitely be staying here again in the future. ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Jan 2025

10/10 Excellent

Ruth Tafur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Ruth Tafur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband & I had an extremely wonderful stay at the Hotelito Azul. Our accommodations were nice, clean & comfy. The entire staff was very gracious, attentive & kind. Mariano was the most wonderful host to us. Griselda did a great job taking care of our room & she was lovely to us. The grounds are very well maintained & so inviting. Overall we really enjoyed our stay in this beautiful environment.