Skip to main content
Beginning of main content
 Tulum •1 Room
 Tulum • 1 Room
Book online or call 1800 781 504 Phone Number

Ana y Jose Hotel & Spa Tulum

4.0 out of 5.0
Carretera Tulum Boca Paila Km 7, Tulum, QROO 1800 781 504
lastminute.com.au Verified Reviews
View all 0 verified reviews
Breakfast
Parking
Wifi
Beach
Laundry
More

Get an overview of this hotel
Hotel with private beach, full-service spa

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
On private beach
Laundry facilities

With a stay at Ana y Jose Hotel & Spa Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and a 4-minute drive from Sian Ka'an Biosphere Reserve. This luxury hotel is 2.2 mi (3.5 km) from Tulum National Park and 3.6 mi (5.8 km) from Playa Paraiso.

Make yourself at home in one of the 32 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at ANA Y JOSE, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tulum? This hotel has 1507 square feet (140 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Ana y Jose Hotel & Spa Tulum

Carretera Tulum Boca Paila Km 7, Tulum, QROO 77780

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Ana y Jose Hotel & Spa Tulum are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

  • Fitness facilities
  • Concierge services
  • Total number of rooms - 32
  • Number of floors - 2
  • Number of buildings/towers - 8
  • Airport transport (surcharge)
  • Conference space
  • Laundry facilities
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free use of nearby fitness centre
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • On private beach
  • Full-service spa
  • Spa treatment room(s)
  • Smoke-free property
  • Wedding services
  • Children's club
  • Pool umbrellas
  • Airport transport
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1984
  • Number of restaurants - 2
  • Conference space size (feet) - 1507
  • Conference space size (meters) - 140
  • Number of meeting rooms - 1
  • Free reception
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Daily
  • Luggage storage
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free cooked-to-order breakfast
  • Children's club (free)
  • Couples/private dining
  • Private picnics
  • Designer stores on site
  • Tasting room
  • Wine release events
  • Proposal/romance packages available
  • Banquet hall
  • Reception hall
  • Uncovered parking
  • Secured parking
  • Uncovered parking
  • Secured parking
  • Off-street parking
  • Children's games
  • Children's toys
  • Beach club on-site (surcharge)
  • Food and water bowls
  • Coworking spaces
  • Beach toys

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Ana y Jose Hotel & Spa Tulum offers 32 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in January 2021.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Alarm clock
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Espresso maker
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • TV size 40
  • TV size (measurement) inch
  • iPod docking station
  • Rainfall showerhead
  • Free cots/infant beds
  • Rollaway/extra beds (free)
  • Towels provided
  • Linens provided
  • Smart TV
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Baby bath
  • Art supplies
  • Children's books
  • LED light bulbs
  • Recycling
  • Heated floor
  • Wardrobe

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:30 AM. A complimentary manager's reception is offered each day.

ANA Y JOSE - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

EMBLEMA - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Bicycle rentals on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Detoxification wrap

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of MXN 40 per pet, per night
  • Dogs only
  • 1 total (up to 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Parties and events are allowed on site. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

No lifts

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Events/parties allowed

Staffed front desk

Carbon monoxide detector

Smoke detector

Long-term renters welcome

LGBTQIA friendly

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is sealed after cleaning

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 52 per day
  • Resort fee: MXN 380 per person, per night

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 220 per vehicle (roundtrip)
  • Pet fee: MXN 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • ANA Y JOSE
  • ANA Y JOSE CHARMING
  • ANA Y JOSE CHARMING HOTEL
  • ANA Y JOSE CHARMING HOTEL Tulum
  • ANA Y JOSE CHARMING Tulum
  • ANA Y JOSE HOTEL
  • HOTEL ANA Y JOSE
  • Ana y Jose Charming Hotel Tulum
  • Ana y Jose Charming Hotel
  • Ana y Jose Charming Tulum
  • Ana y Jose Charming
  • Hotel Ana y Jose Charming Hotel And Spa Tulum
  • Tulum Ana y Jose Charming Hotel And Spa Hotel
  • Hotel Ana y Jose Charming Hotel And Spa
  • Ana y Jose Charming Hotel And Spa Tulum
  • Ana y Jose Charming Hotel Spa
  • Ana Y Jose Charming Tulum

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sorry, we seem to have had an issue loading our review content. Try again?

Top Picks