Not a great experience. I booked a king size bed and was given a double bed at first. I had to call and then they agreed to give me a king size… that I paid for…. The view of the second room was very nice.
On the second night, I got back around 6:30 pm and there was not water. No one advised us, no follow up, no communication whatever. This was ongoing all night. Eventually we were able to shower with cold water in the morning (no hot water). Again ZERO communication, no compensation whatsoever, vouchers, credit, they just said if you are not happy, you can cancel the room, but we had no where else to go…. Bad customer service. Paid full price and got the wrong room and no water. I would stay away