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Shangri-La Sydney

5.0 star property

Photo gallery for Shangri-La Sydney

Premier Harbour Bridge King Room
Creator video - submitted by Volha’s Travel Vault
2 restaurants, breakfast served
2 restaurants, breakfast served
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
176 Cumberland Street, The Rocks, NSW, 2000
  • Place, The Rocks Markets
    ‪5 min walk‬
  • Place, Circular Quay
    ‪9 min walk‬
  • Place, Sydney Opera House
    ‪14 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

Deluxe Harbour Bridge Room

  • Sleeps 2

Horizon Club Sydney Harbour Room

  • Sleeps 3

Deluxe Barangaroo City King

9.2 out of 10
Wonderful
(120 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (Barangaroo City)

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(28 reviews)
  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(122 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Single Beds, City View

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Barangaroo Harbour 1 King (High Floor)

9.0 out of 10
Wonderful
(62 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Barangaroo 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(29 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Executive Sydney Harbour 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(20 reviews)
  • Harbor view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Opera House City 1 King (High Floor)

9.0 out of 10
Wonderful
(96 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Opera House City 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(48 reviews)
  • Harbor view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Harbor view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

8.0 out of 10
Very good
(7 reviews)
  • Harbor view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Opera House City 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(28 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Club Lounge Access (High Floor)

  • City view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

  • Bay view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 87 sq m
  • Sleeps 3
  • 1 King Bed

Governor Suite, Club Lounge Access (High Floor)

  • Harbor view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Royal Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Grand Premier Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • Harbor view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Executive Darling Harbour Room

  • Sleeps 2

Deluxe Opera House City View Room

  • Sleeps 2

Executive Opera House City View Room

  • Sleeps 2

Horizon Barangaroo Harbour King

  • Sleeps 3

Executive Sydney Harbour Suite

  • Sleeps 3

Deluxe Barangaroo City King

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Deluxe Barangaroo City Twin

  • Sleeps 2

Deluxe Opera House City View King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Deluxe Opera House City View Twin Room

  • Sleeps 2

Deluxe Harbour Bridge Twin Room

  • Sleeps 2

Deluxe Harbour Bridge King Room

  • Sleeps 3

Executive Sydney Harbour King Room

  • Sleeps 3

Executive Sydney Harbour Twin Room

  • Sleeps 2

Executive Barangaroo Harbour Twin

  • Sleeps 2

Executive Barangaroo Harbour King

  • Sleeps 3

Executive Opera House City View Twin Room

  • Sleeps 2

Executive Opera House City View King Room

  • Sleeps 3

Premier Harbour Bridge Room

  • Sleeps 3

Harbour Bridge Suite

  • Sleeps 3

Horizon Club Premier Sydney Harbour Room

  • Sleeps 3

Horizon Club Spa Suite

  • Sleeps 3

Horizon Club Sydney Harbour Suite

  • Sleeps 3

Horizon Club Tower Suite

  • Sleeps 3

Ambassador Suite

  • Sleeps 2

Presidential Suite

  • Sleeps 2

Royal Suite

  • Sleeps 2

Horizon Club Opera House City Room

  • Sleeps 3

The Rocks Suite

  • Sleeps 2

Grand Premier Sydney Harbour Room

  • Sleeps 3

The Governor Suite

  • Sleeps 2

Similar properties

About the area

Sydney

With a stay at Shangri-La Sydney in Sydney (The Rocks), you'll be steps from The Big Dig Archaeology Education Centre and 5 minutes by foot from Museum of Contemporary Art. .This luxury hotel is 0.6 mi (0.9 km) from The Rocks Markets and 0.6 mi (1 km) from Customs House.

What's nearby

  • Museum of Contemporary Art - 3 min walk - 0.3 km
  • The Rocks Markets - 5 min walk - 0.5 km
  • Overseas Passenger Terminal - 7 min walk - 0.6 km
  • Circular Quay - 9 min walk - 0.8 km
  • Sydney Opera House - 14 min walk - 1.2 km

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪Fortune of War - ‬5 min walk
  • ‪Morrison’s Oyster Bar & Grill - ‬3 min walk
  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Harts Pub - ‬1 min walk
  • ‪Brew Cafe - ‬3 min walk

About this property

Shangri-La Sydney

Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 565 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Altitude Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. Planning an event in Sydney? This hotel has 20451 square feet (1900 square meters) of space consisting of conference space and 20 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Altitude Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Blu Bar on 36 - Onsite cocktail bar. Open daily.
Café Mix Restaurant - This buffet restaurant serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant
  • Lobby Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,450 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 275.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Shangri-La Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1823 out of 2545 reviews
Rating 8 - Good. 416 out of 2545 reviews
Rating 6 - Okay. 173 out of 2545 reviews
Rating 4 - Poor. 77 out of 2545 reviews
Rating 2 - Terrible. 56 out of 2545 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sumarah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazong
Stayed 3 nights in Jan 2026

8/10 Good

Goran

Travelled with partner
Liked: Cleanliness, amenities
Bed room was ok, bathroom was rundown with mismatched taps and mold in the shower door screen. Check in was a fuss, checkout went ok. I bity of a hike to get to. Over priced for what you get. Would not recommend, paid for kingsize room but ended up on lower floor with poor views
Stayed 2 nights in Jan 2026

10/10 Excellent

Clare

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Shangri- La, wonderful staff, all very helpful and service was prompt. The rooms were spacious and comfortable, really clean, everything you need at your fingertips. The Horizon Lounge was a highlight along with the food and views! Can’t beat the views .. perfect. Will definitely be back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Royce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely 5 star service, wonderful staff that make you feel special
Stayed 2 nights in Dec 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Room layout and the view was 5 star but service in lounge lobby and breakfast buffet was below average particularly for the cost
Stayed 1 night in Dec 2025

10/10 Excellent

Maria B

Liked: Cleanliness, amenities, property conditions & facilities
Great view and great room
Stayed 1 night in Oct 2025

10/10 Excellent

Brett, Rosebery

Stayed 1 night in Dec 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing. Hotel views spectacular
Stayed 3 nights in Dec 2025

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay in a Horizon Opera House view room. Loved the size of the room and the excellent view of the Opera House and Circular Key. The club lounge was good and a great way to spend an afternoon, or early evening. If I had to make a complaint, the hot food never seemed to be hot.
Stayed 3 nights in Dec 2025

8/10 Good

Ashley

Stayed 5 nights in Nov 2025

10/10 Excellent

victor

Stayed 2 nights in Dec 2025

10/10 Excellent

Srikrishna

Stayed 3 nights in Dec 2025

10/10 Excellent

M.

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Aysegul

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful and accommodating & it felt welcoming right from the start. Wish I had checked out the restaurant at the top! The pool is amazing, but strange set up with lounges/chairs. Would be great to have more loungers. The gym is the BEST! Great set up, clean and has everything you need for a hotel workout. The Spa looked incredible, although we didn't make a booking there. The "Harbor Views" were the only downside, we just looked out on a busy highway, but all good- the amazing location made up for it.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Jyi

Stayed 1 night in Nov 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities
Wonderful stay! Unbelievable staff, views and service. Highly recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
lounges was lovely
Stayed 1 night in Nov 2025

10/10 Excellent

Luca

Stayed 1 night in Dec 2025

8/10 Good

Abhishek

Stayed 1 night in Dec 2025

6/10 Okay

Nicolas Andrew

Liked: Property conditions & facilities
The room was very nice, though we'd been led to believe it was on a higher floor. Which would have given us a better view outside. The cleaners were very late servicing the room (around 2pm) and even then didn't clean the toilet properly. It's a good hotel, but I don't understand why they charge more than some of their competitors when the standard doe justify it.
Stayed 4 nights in Nov 2025

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but good. staff very friendly and helpful, all without exception
Stayed 4 nights in Nov 2025

10/10 Excellent

Timothy, Carmichael

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Sep 2025