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Shangri-La Hotel, Sydney

Hotel Class
5 out of 5

Information

Reviews

4.5 / 5Wonderful
3,431 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    The Big Dig Archaeology Education Centre
    2 min walk
  • Popular Location
    Museum of Contemporary Art
    4 min walk
  • Popular Location
    Sydney Observatory
    6 min walk
  • Airport
    Sydney, NSW (SYD-Kingsford Smith Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Deluxe Darling Harbour 2 Twins

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Darling Harbour 1 King

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Opera House, 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Opera House, Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Darling Harbour 1 King

    Room Amenities

    • Water view
    • Sleeps 3
    More details
  • Executive Darling Harbour 2 Twins

    Room Amenities

    • Water view
    • Sleeps 4
    More details
  • Executive Opera House City View 2 Twins

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Executive Opera House City View Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Sydney Harbour 2 Twins

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Deluxe Sydney Harbour 1 King

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Executive Sydney Harbour View 1 King

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Horizon Darling Harbour View 1 King

    Room Amenities

    • Water view
    • Sleeps 3
    More details
  • Premier Sydney Harbour View 1 King

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Horizon Opera House City View 1 King

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Sydney Harbour Suite 1King

    Room Amenities

    • Harbor view
    • Sleeps 4
    More details
  • Executive Sydney Harbour View Suite 1 King

    Room Amenities

    • Harbor view
    • Sleeps 4
    More details

About this area

The Rocks

In the city center and near a metro station, Shangri-La Hotel, Sydney is in an area with good airport proximity and shopping. Sydney Opera House and Capitol Theatre are cultural highlights, and some of the area's activities can be experienced at Circular Quay and Overseas Passenger Terminal. SEA LIFE Sydney Aquarium and Luna Park are not to be missed. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: Wynyard Station is 6 minutes by foot and Martin Place Station is 14 minutes.

What's nearby

  • Popular Location
    The Big Dig Archaeology Education Centre - 2 min walk
  • Popular Location
    Museum of Contemporary Art - 4 min walk
  • Popular Location
    The Rocks Markets - 6 min walk
  • Popular Location
    Sydney Observatory - 6 min walk
  • Popular Location
    Overseas Passenger Terminal - 8 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 23 min drive

About this property

Shangri-La Hotel, Sydney

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 565 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

This property enforces a strict dress code in Blu Bar on 36 restaurant. For details, please contact the property using the number provided on the booking confirmation email.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 250.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 42 per person (approximately)
  • Valet parking fee: AUD 58 per night (in/out privileges)
  • Rollaway bed fee: AUD 250.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Hotel Sydney
  • Shangri-La Sydney The Rocks
  • Shangri-La Sydney

Property amenities

Internet

  • Available in all rooms: Free WiFi, Free wired Internet
  • Available in some public areas: Free WiFi, Free wired Internet

Parking

  • Valet parking (surcharge)

Food and Drink

  • Food and drink
  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: AUD 42 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Activities

  • Pool
  • Spa tub
  • Full service spa
  • Shopping onsite
  • Fitness centre/gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Spa services onsite

Conveniences

  • ATM/banking
  • Elevator/lift

Guest Services

  • Luggage storage
  • Laundry service
  • 24-hour front desk
  • Daily housekeeping
  • Concierge
  • Tours/ticket assistance
  • Multilingual staff
  • Porter/bellhop

Business Services

  • Conference space
  • Meeting Rooms

Outdoors

  • Terrace

Accessibility

  • Accessible bathroom
  • Roll-in shower

Spa

  • Number of treatment rooms - 6
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is - 16
  • Detoxification wrap
  • Massages

Room amenities

Bedroom

  • Premium bedding
  • Air conditioning
  • Cribs available
  • Rollaway beds (surcharge)
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Shower/tub
  • Free toiletries

Entertainment

  • TV
  • Satellite channels
  • Pay-per-view-channels

Food and Drink

  • Coffee/tea maker
  • Refrigerator

More

  • In-room safe
  • Iron/ironing boards
  • Connecting/adjoining rooms available
  • Desk

Nearby activities

Activities

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
4.5

Wonderful

5 - Excellent
2,337
4 - Good
740
3 - Okay
225
2 - Mediocre
92
1 - Poor
37
4.7
Cleanliness
4.5
Service and Staff
4.6
Amenities
4.5
Property condition

4/5 Good

This traveller didn’t leave comments with their review
Stayed 1 night in Sep. 2019

4/5 Good

Didn't do the buffet breakfast. We went to restaurant to check it out the morning before we were intending to go and found it to be dirty on the floor and around buffet benches after use of previous customers. Room was very noisy and did not leave us inclined to attend so we cancelled our upcoming breakfast booking and ate out of the hotel.

Stayed 2 nights in Sep. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Aug. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Aug. 2019

3/5

We arrived to check in at 3pm and room wasn’t ready until 4.30pm. Was in a Horizon Club room and tried to have breakfast in the main restaurant and was told we couldn’t unless we paid an additional $42.00 each. If you’re paying the price we did you should be able to eat in either restaurant when you prepay your breakfast

Stayed 1 night in Aug. 2019

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