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Shangri-La Hotel, Sydney

Hotel Class
5 out of 5
Photo gallery

Reviews

4.5 / 5Wonderful
3,733 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    The Big Dig Archaeology Education Centre
    2 min walk
  • Popular Location
    Museum of Contemporary Art
    4 min walk
  • Popular Location
    Sydney Observatory
    6 min walk
  • Airport
    Sydney, NSW (SYD-Kingsford Smith Intl.)
    23 min drive

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Book online or call:

1800 781 504

    About this area

    The Rocks

    Located in The Rocks, Shangri-La Hotel, Sydney is in the city center and near a metro station. Sydney Opera House and Capitol Theatre are cultural highlights, and some of the area's activities can be experienced at Circular Quay and Overseas Passenger Terminal. SEA LIFE Sydney Aquarium and Luna Park are not to be missed. Our guests love the hotel's central location.

    Popular Location

    What's nearby

    • The Big Dig Archaeology Education Centre - 2 min walk
    • Museum of Contemporary Art - 4 min walk
    • Circular Quay - 4 min walk
    • The Rocks Markets - 6 min walk
    • Sydney Observatory - 6 min walk

    Getting around

    • Wynyard Station - 6 min walk
    • Sydney Circular Quay Station - 7 min walk
    • Sydney, NSW (SYD-Kingsford Smith Intl.) - 23 min drive

    About this property

    Shangri-La Hotel, Sydney

    Luxury The Rocks hotel in Sydney Central Business District, walk to Circular Quay
    Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 564 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.
    Shangri-La Hotel, Sydney offers 564 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.
    Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Valet parking: AUD 69 per night
    Roundtrip airport shuttle (surcharge)
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: AUD 42 per person
    2 restaurants and 1 coffee shop/café
    1 bar
    24-hour room service

    Things to do

    Fitness center
    Full-service spa
    Indoor pool
    Sauna
    Shopping
    Spa tub

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Indoor pool
    In-room child care (surcharge)
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    Japanese

    Business services

    Business center
    Computer station
    Meeting rooms
    Conference space (20452 square feet)

    Outdoors

    Terrace

    Spa

    6 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - Swedish
    Massage/treatment rooms
    Sauna
    Spa open daily
    Spa tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Roll-in shower

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Hypo-allergenic bedding
    Pillow menu
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Designer toiletries
    Hair dryer
    Separate bathtub and shower

    Entertainment

    Pay movies
    Premium channels
    Satellite channels
    TV

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    In-room massage
    Iron/ironing board (on request)
    Laptop-compatible safe
    Recycling
    Slippers
    Turndown service

    Policies

    Check-in

    Check-in time starts at 3 PM
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    • This property enforces a strict dress code in Blu Bar on 36 restaurant. For details, please contact the property using the number provided on the booking confirmation email.
    • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

    Pets

    • Pets not allowed

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Up to 11 children stay free when using existing bedding.
    • Rollaway/extra beds are available for AUD 250.0 per night.
    • Free cribs (infant beds)!

    Payment types

    American Express
    Diners Club
    JCB International
    Mastercard
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: AUD 100 per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: AUD 42 per person (approximately)
    • Valet parking fee: AUD 69 per night (in/out privileges)
    • Rollaway bed fee: AUD 250.0 per night
    • Credit card charges are subject to a surcharge of 1.5 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Property is also known as

    • Shangri-La Hotel Sydney The Rocks
    • Shangri-La Hotel Sydney
    • Shangri-La Sydney The Rocks
    • Shangri-La Sydney
    4.5

    Wonderful

    5 - Excellent
    2,493
    4 - Good
    831
    3 - Okay
    255
    2 - Mediocre
    105
    1 - Poor
    49
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.5
    Amenities
    4.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    We checked in and the lovely lady made sure we had a bottle of champagne as it was our 10 year anniversary - to room and view was amazing also! Overall 10/10

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We loved the stay at Shangri-La- hotel. The Staff are excellent very professional.

    Stayed 1 night in Jan. 2020

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