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Best Western Hotel St. Jerome

2.5 star property

Photo gallery for Best Western Hotel St. Jerome

Bar (on property)
Standard Room, 2 Double Beds, Accessible, Refrigerator (Refrigerator)
Breakfast, lunch and dinner served
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
420 Monseigneur-Dubois Boulevard, St. Jerome, QC, J7Y3L8
  • Place, Université du Québec en Outaouais
    ‪17 min walk‬
  • Place, Théâtre Gilles-Vigneault
    ‪17 min walk‬
  • Place, Carrefour Du Nord
    ‪18 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.6 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator

Business Room, 1 King Bed, Non Smoking, Refrigerator

Business Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator (Refrigerator)

Standard Room, 2 Double Beds, Accessible, Refrigerator (Refrigerator)

Standard Room, 2 Double Beds, Accessible, Refrigerator (Refrigerator)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Pillowtop Mattress, Refrigerator, Coffee Maker, High Speed Internet Access, Desk

  • Sleeps 2

2 Double Beds, Non-Smoking, Pillowtop Mattress, Refrigerator, Coffee Maker, High Speed Internet Access, Desk

  • Sleeps 4

1 King Bed, Non-Smoking, Pillowtop Mattress, Business Plus Room, Refrigerator, High Speed Internet Access, Desk

  • Sleeps 2

2 Double Beds, Non-Smoking, Handicap Room, Pillow Top Mattress, Refrigerator

  • Sleeps 4

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About the area

St. Jerome

Located in St. Jerome, Best Western Hotel St. Jerome is in the business district, within a 5-minute drive of Laurentian Museum of Contemporary Art and Carrefour Du Nord. .This hotel is 1.2 mi (1.9 km) from Théâtre Gilles-Vigneault and 1.2 mi (2 km) from Université du Québec en Outaouais.

What's nearby

  • Université du Québec en Outaouais - 17 min walk - 1.4 km
  • St. Jerome Cathedral - 17 min walk - 1.4 km
  • Théâtre Gilles-Vigneault - 17 min walk - 1.4 km
  • Carrefour Du Nord - 18 min walk - 1.5 km
  • La Riviere Du Nord Regional Park - 1 min drive - 2.2 km

Getting around

  • Saint-Jerome Station - 5 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 47 min drive

Restaurants

  • ‪Prana Café - ‬2 min drive
  • ‪Grillhouse 422 Resto & Bar - ‬3 min walk
  • ‪Shaker - ‬19 min walk
  • ‪Café la Petite Voisine - ‬20 min walk
  • ‪La Belle Province - ‬4 min walk

About this property

Best Western Hotel St. Jerome

Best Western Hotel St. Jerome offers 50 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Gare 422, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Gare 422 - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gare 422

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the autumn:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2026-11-30, 560394

We should mention

This property does not have elevators
The seasonal pool will be open from June to August
Pool access available from 9 AM to 9 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hotel St. Jerome
Best Western Plus St. Jerome
Best Western St. Jerome
Hotel Best Western Plus St. Jerome
St. Jerome Best Western
Best Western Hotel St. Jerome
Best St Jerome St Jerome
Best Western Hotel St. Jerome Hotel
Best Western Hotel St. Jerome St. Jerome
Best Western Hotel St. Jerome Hotel St. Jerome

Best Western Hotel St. Jerome Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Guylaine

Liked: Cleanliness, staff & service, property conditions & facilities
Oui rien à dire
Stayed 3 nights in Dec 2025

2/10 Terrible

Francis

Absolutely horrible. I have checked in late around 1 am , couldn’t find asleep until 3am as my non smoking room absolutely reaked of cigarette. Requested a late check out at 1pm instead of 12pm when checking in but that didn’t change anything as the house keepers banged on my door at 8:30 am , and then had a party in front of my room from 9:30 to the moment I wake up. Left to enjoy the complimentary breakfast around 10;45am , had the do not disturb on but my room was cleaned and my hat return to front desk as I was having breakfast… even if had stuff in the room and wanted to go back to shower and do some work prior to take the road. Asked the manager to give me a call as I believe it is unacceptable but never heard a sound despite leaving a message. Absolutely horrible experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities
Belle chambre et bon service
Stayed 1 night in Dec 2025

2/10 Terrible

Danielle, Brampton

Disliked: Property conditions & facilities
The room was neat and the cleaning staff did a great job. Parking was an issue for our total stay. The parking lot was full in the evening and it was by sheer luck that we found a parking spot.
Stayed 2 nights in Nov 2025

10/10 Excellent

greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very good
Stayed 1 night in Oct 2025

10/10 Excellent

johanne

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2025

10/10 Excellent

Michele

Stayed 1 night in Oct 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph Guy Alexandre

Stayed 1 night in Sep 2025

10/10 Excellent

Sahil

Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Stayed 1 night in Oct 2025

10/10 Excellent

Izabel, Gatineau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very modern and clean.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unpleasant and extremely slow check-in with Barbara.
Stayed 2 nights in Sep 2025

10/10 Excellent

elspeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, close to start of bike trip, bike storage
Stayed 1 night in Sep 2025

8/10 Good

Jacques

Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Liked: Cleanliness
Clean, welcoming. Restaurant very good
Stayed 1 night in Sep 2025

8/10 Good

Josée

Liked: Cleanliness, staff & service, property conditions & facilities
Le déjeuner était bien mais a été long à servir et nous avons une navette à prendre avec un délai presquis
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Hostess at the check-in desk very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everything was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Check in not as smooth as others. Was given a room on the 2nd floor when we arrived via bike with a trailer and two kids with no elevator... Got that straightened around. Hotel was great otherwise.
Stayed 1 night in Sep 2025

10/10 Excellent

Jean Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

MUNEHIRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025