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Amazing location. You’re right in the jungle and very secluded. Amazing staff and the thermal pools are very nice.

absolutely loved this hotel and would definitely go back. It was very clean. The hot springs were my favorite part!! The hotel breakfast was so good! And we even ate lunch/dinner there most of our stay and it was also a 10/10. I highly recommend staying here! It’s also very close to many activities

We love tge place but no5 received any VIP benefits

We absolutely loved the kindness and thoughtfulness of people at the resort. The food, rooms, and pools were amazing! I only wish our plane had arrived on time so we hadn’t missed the first day. Our only suggestion is to maybe change up the music in the dining area a little more.

If I could only go to one place in Costa Rica, this would be it. Our casita was gorgeous - beautiful, tropical, clean, and comfortable. Our front porch looked out at Arenol Volcano. There was also a back porch if one needed shade. We mostly at ate the outside patio bar, as they served many lighter meals or a full dining room menu, and a wide selection of specialty drinks. Breakfast buffet is served in the main dining room with a wide variety of traditional Costa Rican and American breakfast dishes, and an omelet station, a dessert bar, and wonderful, efficient service. The expansive windows and deck all look out to Arenol. The pools are also beautiful, one with a swim up bar. Bathrooms are convenient and there are plenty of patio chairs, both in the sun or shade. We only stayed two nights but should have stayed longer as there is so much to see and do around La Fortuna and Arenol. Our favorite adventure was the Arenol Waterfall, a short drive from Lomas del Volcán.

The property was beautiful and the staff was extremely kind and accommodating. The breakfast was amazing. We loved our stay here.