2/10 Terrible
Lisa
Travelled with family
29 Sept 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
I decided to rent a room my cousin was celebrating her 50th birthday at the Bistro dinner drinks and dancing, relaxation was the agenda for the weekend. I had also purchased the breakfast for Sunday morning .Ater a long day of work I brought myself bottled water and refreshments to enjoy while I was getting ready before dinner get to my room on the third floor and the ice machines are out of order mind you I am handicap and have trouble walking so no refreshments for me after being told to go to the 4th floor for ice. Headed downstairs to dinner I ordered my dinner about 7:45PM 8 PM and didn’t receive my dinner until 10 PM that was after I had asked the waitress twice where my order was. The manager and waitress assigned to our party both were very short and rude with our party. After the bar closed went upstairs to TV not working I called the front desk and was told to unplug the tv and plug it back in again I am disabled and can’t move the TV stand. The next day around 11AM check out is at 12PM. I was getting ready to head down to check out at that point the maintenance shows up asking to come in to fix the TV
Lisa
Stayed 1 night in Sep 2025

















