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Hilton Los Angeles/Universal City

4.0 star property

Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, pool loungers
Creator video - submitted by Becky Garcia
Property amenity
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪3 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪5 min walk‬
  • Place, Universal CityWalk
    ‪7 min walk‬
  • Airport, Burbank, CA (BUR-Hollywood Burbank)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.2 out of 10
Good
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(219 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

Diplomat Suite, 1 King Bed, Non Smoking | Living area

Diplomat Suite, 1 King Bed, Non Smoking

  • 121 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking

  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Universal)

9.2 out of 10
Wonderful
(48 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Executive Level (Universal)

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Universal)

8.2 out of 10
Very good
(13 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.4 out of 10
Exceptional
(64 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(169 reviews)
  • City view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.2 out of 10
Wonderful
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Room, 1 King Bed with Sofa bed, Corner

9.2 out of 10
Wonderful
(26 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(39 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(127 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(76 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Universal City

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district, within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. .This hotel is 2.8 mi (4.5 km) from Warner Brothers Studio and 2.8 mi (4.6 km) from Hollywood Bowl.

What's nearby

  • Universal Studios Hollywood - 3 min walk - 0.3 km
  • The Wizarding World of Harry Potter™ - 5 min walk - 0.5 km
  • Universal CityWalk - 7 min walk - 0.6 km
  • iFLY Hollywood Indoor Skydiving - 8 min walk - 0.7 km
  • Warner Brothers Studio - 5 min drive - 1.9 km

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 25 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Bubba Gump Shrimp Co. - ‬9 min walk
  • ‪Isla Nu-Bar - ‬15 min walk
  • ‪Cocina Mexicana - ‬9 min walk

About this property

Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 495 guestrooms featuring flat-screen televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Stop by Cafe Sierra for lunch, dinner, or brunch, where this restaurant specializes in Californian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Universal City? This hotel has 32001 square feet (2973 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per day
  • Service fee: 4 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Hilton Los Angeles/Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1964 out of 2918 reviews
Rating 8 - Good. 533 out of 2918 reviews
Rating 6 - Okay. 233 out of 2918 reviews
Rating 4 - Poor. 99 out of 2918 reviews
Rating 2 - Terrible. 89 out of 2918 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Thatchaphon, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning Room, Quiet, Nice view
Stayed 2 nights in Nov 2025

2/10 Terrible

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
I never got a call back from management and was charged for a stay I wanted to cancel! Front desk said it was ok and Expedia said it was ok and I got charged! I did but the extra fee to cancel if anything comes up! Don’t buy through EXPEDIA. Go directly to hotel.
Stayed 1 night in Nov 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
Everything was over priced. The room, parking,dining. I paid $24 for travel sized lotion ave travel sized deodorant. I paid $25 for a cup of Fruitloops Ave a banana for my 3 year old daughter. It was over crowded, the walls in the room were thin so we could hear everyone in surrounding rooms. They're was no hospitality or accommodations. Definitely will not stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

10/10 Excellent

JESSICA, Temecula

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean, pretty, and comfortable. The staff were so amazing and accommodating, since we arrived early for our stay. It’s the shortest walking distance to the park, which was awesome. I highly recommend this hotel! I will be back in the near future.
Stayed 1 night in Nov 2025

8/10 Good

George

Stayed 1 night in Nov 2025

10/10 Excellent

Faviola

Stayed 2 nights in Nov 2025

10/10 Excellent

Haoran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mattress and quilts and pillows. Like the room we booked and staff are friendly and professional!
Stayed 2 nights in Nov 2025

8/10 Good

Gordon, Hayes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your typical Hilton Garden Inn which isn’t a bad thing as you know exactly what you’re getting. The room was clean and the bed was comfortable. A nice big safe was available in the room. Obviously we chose the hotel because of its close proximity to the Universal Studios park. The hotel is walking distance to Universal City Walk and the hotel actually provided a free shuttle bus to and from the hotel. Check in took awhile as there was only one staff member and a trainee at the front desk so a long line started forming behind us as we waited. Fortunately a second staff member appeared to handle the load. Gym was adequate with 24 hour access to the cardio machines. Strangely enough the weight room is only open between 9am to 9pm which is ridiculous. As a result nobody adhered to those hours and every time I used the gym, people were in the weight room outside of the specified hours. A good stay, no complaints. We will definitely use this hotel again.
Stayed 2 nights in Nov 2025

2/10 Terrible

Diana

Disliked: Amenities
Hilton asked for my CC only for incidentals because my reservation was prepaid. They charged me an additional $22.00 for no reason. When I check out they told me my balance was zero. They never mentioned any charges. They refuse to reverse those $22.00 Terrible.
Stayed 2 nights in Nov 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Nov 2025

2/10 Terrible

Michael, Carson City

Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra Elizabeth

Stayed 2 nights in Nov 2025

4/10 Poor

Kenneth

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Hotel location was great, rooms were clean, and amenities were good. The reason for the poor rating is the charges. Our hotel reservations were from Nov 12-15. We arrived Nov 13. I understand being charged for the room despite the late arrival but we were charged for an extra day if parking ($50/day) despite not even being there. Parking cost should be based on the days our car was actually there. The front desk staff was not helpful to resolve this. $50 is not a lot of a hotel but a family on a budget, it does.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

8/10 Good

Kayona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

GAURAV

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very supportive. I had two different reservations and I didn’t want to checkout and check in again. They made sure to have my request taken care of.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marisela

Stayed 3 nights in Nov 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, within walking distance to the parks, great views
Stayed 2 nights in Oct 2025

10/10 Excellent

Johnathan

Stayed 1 night in Nov 2025

6/10 Okay

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, a bit pricy if I might say… Sheraton is a bit better
Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
still have one more day. Everyone is friendly and professional. Like it very much
Stayed 2 nights in Nov 2025

10/10 Excellent

jennifer

Stayed 3 nights in Nov 2025

10/10 Excellent

diego

Stayed 1 night in Nov 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities
The room was spotless! All the staff was super sweet and helpful! The view was perfect! Such a wonderful stay and beautiful hotel!
Stayed 2 nights in Nov 2025