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Soho Playa Hotel

4.0 star property

Photo gallery for Soho Playa Hotel

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Reception
Bar (on property)
Daily continental breakfast (MXN 130 per person)
Deluxe Room | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Parking included

Explore the area

View map
Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪67 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(9 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.0 out of 10
Very good
(3 reviews)
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

With a stay at Soho Playa Hotel, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Mamitas Beach. .This hotel is 0.3 mi (0.6 km) from Playa del Carmen Main Beach and 1.5 mi (2.5 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 6 min drive - 1.8 km
  • Xcaret Eco Theme Park - 16 min drive - 10.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪McCarthy's Irish Pub - ‬2 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪La Vaca Gaucha - ‬1 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪Trattoria del Centro - ‬2 min walk

About this property

Soho Playa Hotel

Art Deco hotel with a rooftop terrace and a 24-hour front desk
Soho Playa Hotel offers 22 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 22 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Soho Playa Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and noon.
Soho Playa Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to noon for a fee: MXN 130 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Hot tub
  • Library
  • Outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Low-height door lock
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 130 for adults and MXN 100 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playa Soho
Soho Playa
Soho Playa Hotel
Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Soho Playa Hotel Playa del Carmen
Soho Playa Playa del Carmen
Soho Playa Hotel Hotel
Soho Playa Hotel Playa del Carmen
Soho Playa Hotel Hotel Playa del Carmen

Soho Playa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 682 reviews
Rating 8 - Good. 207 out of 682 reviews
Rating 6 - Okay. 57 out of 682 reviews
Rating 4 - Poor. 24 out of 682 reviews
Rating 2 - Terrible. 26 out of 682 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ricky

Liked: Cleanliness, staff & service, amenities
Gas leak, evacuated scare
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

8/10 Good

Azalia, Orange Walk Town

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to many restaurants and shops. As well to the beach.
Stayed 1 night in Jul 2025

10/10 Excellent

Yulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Special thanks to Luis! Nice place and staff is just amazing !
Stayed 8 nights in Jun 2025

10/10 Excellent

Christopher Antonio

Business traveller
Liked: Cleanliness
Nice
Stayed 6 nights in Jul 2025

4/10 Poor

Marco

Stayed 1 night in May 2025

2/10 Terrible

Winston

Stayed 5 nights in Jun 2025

10/10 Excellent

Veronica

Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy, Carmel

Stayed 1 night in Jun 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is only a few short steps to 5th ave. And a BLOCK from an OXXO. The hotel has an artistic feel with artwork from local artist that are available for sale. A massive water fall in the lobby. The lobby is an open air lobby. So no air conditioning. Which is why they received a 4 instead of a 5. My patents are older and they are visiting and the heat is hard on them. While waiting in the lobby with no air conditioning. It was a bit hard for them. The rooms are clean and spacious, hotel is close to food, shopping and the beach. Will be back for sure.
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Travelled with partner, Travelled with group
Liked: Amenities
One day stay was good enough
Stayed 1 night in Jun 2025

4/10 Poor

Evan

Liked: Cleanliness, staff & service
Disliked: Room comfort
No hot water in shower, and the water barely came out of the shower head, bed was very uncomfortable and wasn’t even provided a comforter
Stayed 1 night in Jun 2025

2/10 Terrible

Stéphane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ne vous laissez pas avoir par les photos!

Vraiment pas représentatif des photos montrées sur le site. Piscine non fonctionnelle et sans aucun entretien. Pas d'eau dans le spa depuis des semaines ou des mois. Seulement deux chaises longues sur le rooftop très inconfortable, les quelques plantes présentes sur le toit jamais arrosé... Plancher sur le toit jamais nettoyer, très sale. Aller ailleurs!
Stayed 11 nights in Apr 2025

4/10 Poor

Mark, San Antonio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My wife and daughters had stayed here 6 years ago and wanted to return. That was a mistake. The good: - Convenient location - Good water pressure - Nice artwork in the lobby The meh: - Nothing but Spanish channels on TV and no way to connect our phones to stream to the TV when we were unwinding from the day. The bad: - A/C was horrible. When we got to the room, the A/C was off. We turned it on but the room did not cool down. It was several hours until we realized the patio doors were open. We got the doors closed but we were miserable all night. The next day we asked if they could fix the A/C. They said they would but nothing got better. To make it worse, housekeeping turned off the A/C while we were gone for the day and the room was blazing hot all night again. We finally had to hide the A/C remote from hotel staff so it would stay on during the day. This helped keep it cool enough to sleep better but still not ideal. - Hotel staff seemed disinterested.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kwame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis and Jessica were great they provided everything we needed. The location was also great and there wasn’t many people there during our stay so we had to rooftop pool to ourselves. Would definitely stay there again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Loved every minute of it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 4 nights in Apr 2025

6/10 Okay

Clayton, toronto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
this was a very cost effective property, but there were a number of problems that i had to accept because of the cost: the room safe was broken and could not be fixed. i was advised just to put the "do not disturb" sign on my door. i was not wary of staff, but that the hotel seemed quite open to non guests walking into and through the hotel. so my problem was not solved. i had to ask to have a small refrigerator brought to the room (the cupboard where it should have been was empty) and it took two days to get there. these are small things, so i was like "whatever", but they were problems that the staff couldn't solve easily. the hotel also hosts dance parties on the rooftop numerous nights, so sleep can be a challenge, if you go to bed before 1 or 2AM. most of the staff are very friendly and super helpful, but there are front desk staff who do not seem to care too much. overall, it was alright (i was in Mexico, that was good enough), but I will definitely not return to this property. its better to spend a little more money and get something with less or no problems.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Mar 2025

8/10 Good

Estian

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property was mostly clean but needs a bit of TLC, especially around the pool area. The area itself is nice - plenty of restaurants and things to see nearby. Unfortunately we had a lot of construction noise from next door and some music late into the night, but this is obviously outside the control of the hotel. Breakfast was disappointing as they couldn’t cater for my gluten free wife other than providing a small bowl of fruit. All in all though our stay was decent and we would consider staying again
Stayed 4 nights in Mar 2025

6/10 Okay

Azalia, Orange Walk Town

Stayed 1 night in Mar 2025

6/10 Okay

Pierre

Stayed 4 nights in Mar 2025

4/10 Poor

Tripta

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was a bitter experience staying in this hotel. No coffee/tea maker or water provided in the first day. Breakfast was poor quality. Only a bread toast with tea and some fruit. No choice. No towels were changed when room cleaning was done. Staff at reception was good and cooperative.
Stayed 4 nights in Mar 2025

10/10 Excellent

Aileen Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is ample parking but a bit difficult to access if you are not a good driver. It has minimal space to move around, afraid of hitting other cars by accident.
Stayed 5 nights in Feb 2025

2/10 Terrible

Torsha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025