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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property

Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

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7 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)
Preferred Club Master Suite King Ocean Front
Preferred Club Junior Suite King Ocean Front | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, Gran Coyote Golf
    ‪5 min drive‬
  • Place, Punta Esmeralda Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite Double Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite Double Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Double Tropical View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite Double Tropical View

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite King Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Tropical View

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(22 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View

Preferred Club Junior Suite Double Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Junior Suite King Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front

Preferred Club Junior Suite King Ocean Front

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite King Ocean View

Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Superior Junior Suite King Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Paramount Suites Ocean View King

Preferred Club Paramount Suites Ocean View King | View from room

Preferred Club Paramount Suites Ocean View King

  • Ocean view
  • 179 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King Tropical View

Premium bedding, minibar, in-room safe, blackout curtains

Preferred Club Junior Suite Swim Out King Tropical View

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite King Ocean Front

Preferred Club Master Suite King Ocean Front

Preferred Club Master Suite King Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Stellar Presidential Penthouse

The Stellar Presidential Penthouse

The Stellar Presidential Penthouse

  • Ocean view
  • 440 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
Impression Moxché by Secrets – Adults Only – All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, 237 reviews
The price is AU$1,513
includes taxes & fees
13 Mar - 14 Mar
Impression Moxché by Secrets – Adults Only – All Inclusive

About the area

Playa del Carmen

Located in Playa del Carmen (Corasol), Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is within a 15-minute drive of Gran Coyote Golf and El Camaleón Mayakoba Golf Course. .This beach property is 5.8 mi (9.4 km) from Mamitas Beach and 5.9 mi (9.5 km) from Quinta Avenida.

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.6 km
  • Gran Coyote Golf - 5 min drive - 1.8 km
  • Punta Esmeralda Beach - 10 min drive - 2.5 km
  • Quinta Avenida - 10 min drive - 4.6 km
  • Xcaret Eco Theme Park - 25 min drive - 15.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Laguna - ‬13 min walk
  • ‪El Templo - ‬11 min walk
  • ‪Bar L'Elefant - ‬11 min walk
  • ‪Las Máscaras - ‬13 min walk
  • ‪Restaurante Riviera - ‬15 min walk

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Adults-only beachfront property with 7 outdoor pools
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 485 air-conditioned rooms featuring tablet computers and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and separate sitting areas, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, a nightclub, and an outdoor tennis court. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Market Cafe, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 11950 square feet (1110 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Allora - This poolside theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bisou - Overlooking the pool and garden, this theme restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Suki - This poolside theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Seasoul - This beachfront theme restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball
Tennis rackets

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pickleball courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor tennis court
  • Shopping centre
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (11,950 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
Welcoming dogs only
1 total (up to 10 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 998 reviews
Rating 8 - Good. 139 out of 998 reviews
Rating 6 - Okay. 71 out of 998 reviews
Rating 4 - Poor. 20 out of 998 reviews
Rating 2 - Terrible. 24 out of 998 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Benito, Beaumont

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Highly recommend!
Stayed 5 nights in Oct 2025

6/10 Okay

Mohammad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food so/so Resort beautiful Pretty clean Staff so/so
Stayed 5 nights in Oct 2025

10/10 Excellent

sarah elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have been to so many resorts in Mexico and this facility, the staff and the ambience were the best we have experienced, no question. We will be back. I loved the food and that the options and times for food were so plentiful. Janeth, our concierge, was incredibly helpful and so kind. Eddie, our housekeeper, kept our room so beautiful and was so sweet. Benito, our server, was so funny and helpful- and super fast! Rosario and Carmen are both so sweet and made me feel welcome and like I was their friend getting coffee.
Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Amazing food. Great pools. Super friendly staff.
Stayed 13 nights in Oct 2025

10/10 Excellent

NICO

Stayed 1 night in Oct 2025

6/10 Okay

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está hermoso! Pero la comida falla muchísimo! No está rica la comida, se quedan sin ingredientes básicos como Nutella, jamón, queso, granola. La comida para lo que es el hotel no hace congruencia. Está muy mala.. el único restaurante rico es el francés. El restaurante de la comida italiana es un insulto a la cocina italiana. Me dieron un spaghetti horrible, caldoso, nada de consistencia, frío y hasta agruras nos dieron. Muy mala calidad la comida. De lo demás esta excelente. Solo algunas personas del staff poco amigables. La verdad no volvería. Hay otros hoteles más económicos y mucho mejor calidad
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely
Stayed 4 nights in Oct 2025

10/10 Excellent

Dottie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible
Stayed 7 nights in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness
Stayed 7 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 5 nights in Oct 2025

10/10 Excellent

Chantalia

Stayed 5 nights in Oct 2025

8/10 Good

Madelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved the different pools available at the resort and the service was wonderful. The resort could improve in the consistency of vegan options, especially because they advertise a vegan menu at many restaurants. We would have loved to see a vegan protein option like tofu at the buffet and would appreciate the prepared foods at the buffet being clearly marked as vegan because it was hard to tell how things were prepared. We also found that items marked as vegan on the menu at restaurants were occasionally reported to us as containing dairy, so we lost some confidence in the vegan menu options. We ordered the vegan burger from room service twice and it came with different ingredients, which also made us wonder whether it was consistently being prepared vegan. We would also love to see a vegan dessert option at the CoCo cafe other than sorbet. Plant based milk was readily available and we had several delicious meals here, but making a few changes to those areas would have made it an exceptional stay for us!
Stayed 5 nights in Oct 2025

10/10 Excellent

Briana

Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Beautiful view from balcony
Stayed 4 nights in Oct 2025

10/10 Excellent

Megan Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

binbin

Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip!
Stayed 5 nights in Oct 2025

10/10 Excellent

Kelli Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 8 nights in Oct 2025

8/10 Good

Victoria, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with many pools to choose from. The quality of the food is great. Overall very clean and the staff is beyond friendly and hospitable. The preferred club unlocks the rooftop area with the best pool and food IMO. Cons: the lighting the bathroom is horrible it’s impossible to get ready there. There are virtually no outlets in the rooms!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Raiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best
Stayed 1 night in Sep 2025

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing grounds. Helpful staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real review from someone who’s been to over 20 all-inclusives! This resort is truly a foodie’s paradise. If you’ve been to other all-inclusives, you know the food is usually just okay — but not here. Every meal was impressive. At night, you’ll find little food stands like a taco truck, a fruit-and-crepe cart, and even a fresh juice station. Everything tastes fresh and made with care. There are plenty of restaurants, and none require reservations, which I loved — though be prepared for a bit of a wait during busy times (we waited up to two hours once). It’s not a big deal though; you can grab a drink and hang out until your table is ready. The resort itself is stunning. There are so many pools and quiet corners that it never feels crowded. The steakhouse was a highlight — the bone marrow tartare and ceviche were incredible. We had an oceanfront room. The view was nice, but the beach itself isn’t the typical turquoise-blue water you’d expect from Cancun — so if you’re coming for the beach, keep that in mind. You definitely trade a “wow” beach for amazing food and resort quality here. We also upgraded to the Preferred Club. The main perks were a private check-in area with snacks, and access to the rooftop pool and restaurant, which were both worth it for the quieter vibe and great service. Overall, we loved our stay and will only book Secrets Resorts moving forward. Highly recommend for couples who value great food, great service, and a relaxing, upscale atmosphere.
Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was phenomenal!!! The facilities are very clean and well kept. We had an issue with a musty smell in our room that we mentioned, and they had resolved by the time we were back from dinner! The staff was outstanding, special shoutout to the entertainment team: Monica, Cristian, Miguel! We will 100% be back to Secrets Moxché.
Stayed 4 nights in Oct 2025

6/10 Okay

Heema

Travelled with group
Liked: Cleanliness, staff & service
Most of the staff were very friendly. The elevators didn't work and no one was there to help with luggages having to go up and down the stairs.
Stayed 3 nights in Sep 2025

10/10 Excellent

Raiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is on point. I have been here five times is the best hotel in Cancun
Stayed 1 night in Sep 2025