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Hotel Riu Yucatan - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Buffet
On the beach, white sand, sun-loungers, beach towels
5 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Spa
  • Parking included

Explore the area

View map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪8 min walk‬
  • Place, Playacar Golf Club
    ‪13 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room (U)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room (U)

8.0 out of 10
Very good
(101 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (U)

7.2 out of 10
Good
(14 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (L)

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (E)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (E)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room (B2C-US)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C-US)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (M)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, individually decorated, laptop workspace

Junior Suite (L)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, Connecting Rooms (C)

  • 26 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite (C)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (C)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room ( Kid Free | C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

With a stay at Hotel Riu Yucatan - All Inclusive in Playa del Carmen (Playacar), you'll be a 1-minute drive from Playacar Beach and 9 minutes from Xplor Theme Park. .This all-inclusive property is 2 mi (3.2 km) from Playa del Carmen Main Beach and 4.8 mi (7.8 km) from Xcaret Eco Theme Park.

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.3 km
  • Playacar Beach - 8 min walk - 0.7 km
  • Mahi Golf Course - 11 min walk - 1.0 km
  • Playacar Golf Club - 13 min walk - 1.1 km
  • Mayan Ruins of Playacar - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪rosa roja - ‬3 min walk
  • ‪Festival Grand Buffet - ‬9 min walk
  • ‪Cupcake Cafe - ‬7 min walk
  • ‪Turquesa - ‬9 min walk

About this property

Hotel Riu Yucatan - All Inclusive

Hotel Riu Yucatan - All Inclusive offers 507 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 507 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a health club, and a waterslide. Additional features at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Satisfy your appetite at La Hacienda, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
La Hacienda - This buffet restaurant serves breakfast, lunch, and dinner.
Shanghai - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Sicilia - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
La Margarita - This steakhouse is located by the pool. Reservations are required. Open daily.
Cancun - Onsite lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Lots of fun! Beautiful beach.
Stayed 5 nights in Dec 2025

8/10 Good

Pedro

Stayed 6 nights in Dec 2025

4/10 Poor

Carlos

Travelled with family and small children
Liked: Cleanliness
Stayed with my family and overall the experience did NOT meet expectations, despite the positive reviews. The beach is beautiful, and some staff are kind and hardworking. However, the lack of chairs or loungers at both the pool and the beach was extremely disappointing. There were NO spots to sit or relax at any time, which made it difficult to enjoy the resort, specially travelling with kids Buffet food is repetitive and average. The one à la carte restaurant we tried (Mexican) had very slow service, and the steakhouse had over an hour wait. Rooms are outdated. Our room balcony was facing the service entrance, which was EXTREMELY loud early in the morning. We changed rooms once due to noise issues. During the room change, we were told we could store valuables at the front desk, but this was later denied. The front desk supervisor was rude and dismissive, forcing us to carry passports, cash, and a laptop for hours. 11am till check out the new room at 3pm Drinks are low quality, and one bartender was rude when asked about brand options. I asked how does it work if I want Bacardi and he said I am not a magician I can’t read your mind. Overall, while some staff were great, the experience did not match expectations. And with absolutely no spots to relax on the beach our stay was very disappointing
Stayed 7 nights in Dec 2025

6/10 Okay

Troy

Disliked: Amenities
Staff and food
Stayed 5 nights in Dec 2025

4/10 Poor

Muhammad

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The resort grounds and beach are beautiful, and the front-line staff (restaurant, housekeeping) are genuinely friendly and work hard. That’s the only reason this isn’t a 1-star review. On December 17 in Room 1105 the tap water turned brown with a strong sewage smell. Technician confirmed it, General Manager Angel dismissed it as “stagnant pipes” despite multiple use since check-in. Requested a simple move to RIU Palace, CAR or any, after they verified availability, was quoted an extra $180/night exploiting the situation. Declined the upcharge and was moved to Room 1301 as a “temporary” fix. That move never happened. Despite repeated calls to RIU’s main line, emails to complaints department, and long chats with Expedia, no one took responsibility. I spent the remaining four nights brushing teeth and washing my face with bottled water. Room 1301 issues: • Stained bed sheets • Broken/worn drawers and closet doors • Toilet only flushed if you held the button down • Bathroom sink drained very slowly • Water odor alternated between heavy chlorine and raw sewage Staff were polite but clearly afraid to act without endless manager approvals, even delivering a bottle of water took 20 minutes. I kept tipping because the problem is management, not the workers. Deeply disappointed. Serious hygiene and maintenance problems, zero accountability, and a ruined vacation. Will not return.
Stayed 5 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The staff and stay were fabulous!
Stayed 7 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All was wonderful with the hotel. The staff were great, this is our second stay in 2025!
Stayed 7 nights in Dec 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms!! Awesome staff- and great entertainment
Stayed 5 nights in Dec 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Need to upgrade rooms! Humid with bad odour rooms, came home and can’t wash out the bad smell from clothes, suitcase and even shoes, everything smells bad like mildew. Not enough hooks to hang towels, no toiletries, shampoo and soup cheapest quality. There is good minibar, enough water. Room service is great. Food is ok. Around the pool is anonymous amount of sand, some people even rinse their shoes in the pool. The steps to the beach are covered with thick layer of sand, nobody cleans them. Cocktails were good quality. Overall stuff is very nice and respectful. The beach is amazing, clean, powdery sand, can walk far in the water. Entertainment people were amazing. The RIU hotels need to be updated to stay in good reputation. There is a closet like convenience store with very high prices and low inventory. No not returning nor recommending.
Stayed 8 nights in Dec 2025

10/10 Excellent

Nektarios

Stayed 6 nights in Dec 2025

4/10 Poor

Sergiu

Don't like
Stayed 5 nights in Oct 2025

8/10 Good

Rosemary

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
clean rooms, clean bathrooms, friendly staff! Need more entertainment.

10/10 Excellent

Iryna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Riu Yucatán and had a great overall experience, especially considering the price. The food was very good, with a wide variety of options, so we didn’t even feel the need to book the à la carte restaurants. There were plenty of fish and meat dishes, salads, fruits, and different Mexican options. Breakfast was excellent as well, with everything from omelettes to sweets. The beach and sea are beautiful — white sand, clear water, and almost no seaweed during our stay. The beach itself is stunning. The staff were fantastic: always helpful, friendly, and everything around the resort was spotless. The animation and activities seemed good too, although we didn’t participate much ourselves. One of the highlights for us was the wildlife on the property. We saw coatis, birds, and iguanas, and we were told that monkeys can be spotted as well — a really nice touch, especially with kids. Downsides: The rooms are a bit outdated, but they are still very functional, clean, and comfortable. There are no umbrellas on the beach. There are palm trees, but with kids the shade isn’t always enough. At checkout, our key cards were blocked exactly at noon sharp we didn’t know and accidentally closed the room but we still had some belongings inside, which was inconvenient. Overall, it was a very enjoyable stay, great value for money, and we would definitely recommend!
Dinner
Stayed 7 nights in Dec 2025

10/10 Excellent

Anatoly

Liked: Cleanliness, property conditions & facilities
Great place to be
Stayed 14 nights in Dec 2025

10/10 Excellent

Octavian H

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room very clean . Older ,rusty shower tub but other than that excellent.Room steward (Jorge) very friendly and helpful.Entertainment top notch. Restaurant and bar service always pleasent.Beach and pool area maintained clean at all time. Plenty sun loungers and umbrellas.Smoking areas could use a refresher.Overall friendly staff and nice propriety. Stayed here twice in the past years. Recommended .
Stayed 13 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 4 nights in Nov 2025

10/10 Excellent

Quincius

Stayed 7 nights in Dec 2025

8/10 Good

Iris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean however the smell of mold was always there. Very dated rooms. Very comfortable beds though. Staff was great all over. Better entertsjnment than most all- includives ive been to. Resort was very clean everywhere you went. You never saw anything left on tables or dirty tables anywhere. You can't go wrong with staying at the Riu Yucatan. Lots of fun
Stayed 7 nights in Nov 2025

2/10 Terrible

Mayra

Disliked: Cleanliness, amenities, property conditions & facilities
room and staff
Stayed 5 nights in Nov 2025

6/10 Okay

Elizabeth

Travelled with family, Travelled with partner
Liked: Amenities
Our stay may the Riu Yucatan was okay. The staff were all great. They are keeping a place going that needs updating. Shout out to Gustavo and the rest of the Entertainment and Activity staff. They work incredibly hard. Loved the pool games, White party, Silent Disco. Building 8 needs updating. Cleaning could be improved. Stains on pillows, floor washing. Our minibar water was only refilled when requested. A water supply repair was done quickly. Food had options, but main meals were never hot. Even the al a carte restaurants. Bartenders were good everywhere. The mobile cart serviced by Manuel at the pool was good. The beach was beautiful with lots of seating.
Stayed 9 nights in Nov 2025

10/10 Excellent

KRASSIMIRE

Stayed 8 nights in Nov 2025

8/10 Good

Elisa

Travelled with group
Liked: Cleanliness
The room was over scented, but exceptionally clean and the staff was very pleasant. Anyone I encountered in the walkways was courteous and greeted me.
Stayed 6 nights in Nov 2025

10/10 Excellent

Dan, La Grange

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Staff was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Neringa

Stayed 7 nights in Nov 2025