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Hotel Riu Yucatan - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Buffet
Lobby
1 bedroom, minibar, in-room safe, individually decorated
On the beach, white sand, sun-loungers, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪13 min walk‬
  • Playacar Beach
    ‪5 min drive‬
  • Xcaret Eco Theme Park
    ‪11 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Double Room, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (U)

1 bedroom, minibar, in-room safe, individually decorated

Suite (U)

7.0 out of 10
Good
(12 reviews)
  • 68 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

1 bedroom, minibar, in-room safe, individually decorated

Standard Room (L)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room, Balcony (B2C-US)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Suite (B2C-US)

  • 68 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

1 bedroom, minibar, in-room safe, individually decorated

Suite (C)

  • 68 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (C)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, Connecting Rooms (C)

  • 26 sq m
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room (U)

8.0 out of 10
Very good
(89 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

1 bedroom, minibar, in-room safe, individually decorated

Suite (M)

  • 68 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (L)

  • 68 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (E)

1 bedroom, minibar, in-room safe, individually decorated

Standard Room (E)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Private beach, white sand, beach towels, beach massages

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (4381)
The price is AU$3,191
for 1 room
includes taxes & fees
7 July - 8 July
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

With a stay at Hotel Riu Yucatan - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Beach and Playacar Golf Club. .This all-inclusive property is 1.8 mi (2.8 km) from Quinta Avenida and 2 mi (3.2 km) from Playa del Carmen Main Beach.

What's nearby

  • Playacar Golf Club - 13 min walk - 1.1 km
  • Playacar Beach - 5 min drive - 0.7 km
  • Xplor Theme Park - 7 min drive - 5.3 km
  • Playa del Carmen Main Beach - 7 min drive - 3.6 km
  • Xcaret Eco Theme Park - 11 min drive - 7.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬9 min walk
  • ‪Rosa Roja - ‬3 min walk
  • ‪El Gaucho Steakhouse - ‬7 min walk
  • ‪Cupcake Cafe - ‬7 min walk
  • ‪RIU Yucatan - ‬5 min walk

About this property

Hotel Riu Yucatan - All Inclusive

Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club
Hotel Riu Yucatan - All Inclusive offers 507 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 507 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at La Hacienda, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
La Hacienda - This buffet restaurant serves breakfast, lunch, and dinner.
Shanghai - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Sicilia - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
La Margarita - This steakhouse is located by the pool. Reservations are required. Open daily.
Cancun - Onsite lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mindy

Stayed 5 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard working people there and nice too!
Stayed 4 nights in Mar 2025

4/10 Poor

Kimberly K

Travelled with family
Liked: Cleanliness, property conditions & facilities
The evening entertainment was poor. Restaurant staff is crabby. Reserved a room with 2 queens and got a King - we needed 2 queens thats why we reserved that! Didnt have one so we had to change rooms the next day. Disappointing
Stayed 4 nights in Mar 2025

6/10 Okay

SAI

Liked: Staff & service
property has good beach access . dining has lot of variety but quality not that great
Stayed 4 nights in Mar 2025

10/10 Excellent

Megan Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience at RIU Yucatan! Amazing staff and very clean hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ulises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place and we all had a great time. We will be back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent! The staff were amazing very kind. The beaches were so clean and overall an amazing spot to get away with family. There also was very cute animals like the Mexican racoon being one Can't wait to come back again 😀
Stayed 5 nights in Mar 2025

10/10 Excellent

Martin Neil

Travelled with family, Travelled with partner
Liked: Amenities
Staff so friendly smiles Food main room so good Filet steak not filet steak to tough Rooms nice a bit damp ground floor
Stayed 9 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Went with family and we all had a great time! Ages range from 18-50’s. We all had a blast, felt safe and the staff was very nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kenneth Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU Yucatán is located in a private , gated community. It is all inclusive with a buffet, and several specialty restaurants including Mexican , Italian and Steak House. It is a beautiful resort that is meticulously maintained. It's beach is one of the best I've ever visited. Daily entertainment. Staff is friendly and attentive. Rooms have programable safes. You have exchange privileges with 3 other RIU properties near by. Small shopping area with in walking distance.
Stayed 7 nights in Mar 2025

8/10 Good

Carlos

Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Carli Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Zerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is nice, and the ocean water is immaculately clean.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeffrey David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, food was good, our only complaint was the entertainment was poor
Stayed 7 nights in Feb 2025

10/10 Excellent

Twanesia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 3 nights in Feb 2025

8/10 Good

Shaqunda

Travelled with group
Liked: Cleanliness
The employee a lil rude… I ask for washcloths twice we never received them… I wouldn’t come AGAING
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Great pools, beach, staff, food, drinks! Safe area. We weren't thrilled with the entertainment choices in the evening, but did like the Mariachi band and the entertainment around the pool! The Mayan dancers were great!
Stayed 4 nights in Feb 2025

4/10 Poor

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never recommend this resort. It was beautiful and the staff were all so friendly. However, we didnt have air conditioning for 4 days and kept being told it was working when it wasnt. We were not served at the lobby bar during dinner hour because we were in swimsuits. We were never told this. We didnt get any information on the resort except a map and a very quick explanation. The buffet was just horrible food, so we never was able to get breakfast. Only ate at the specialty restaurants which were delicious with amazing service. The shower did not drain properly so we were always standing in our dirty water. The bathroom had no fan in it or deodorizer for when you had to go #2. We had to request multiple times for more water before we actually received more bottled water. We did like the entertainment each night along with the ability to have a quite place to hang by the pool, that was really nice. Again, all the staff were very friendly.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jill Louise

Liked: Cleanliness, staff & service
The staff were exceptionally!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riu Yucatán staff were so friendly and accommodating. The grounds are very clean and the food selections were perfect. Outside bartenders were awesome! Great job Riu Yuca!!!!
Stayed 5 nights in Feb 2025

8/10 Good

Robin J

Travelled with partner, Travelled with group
The staff was extraordinary. The entertainment was not.
Stayed 7 nights in Feb 2025

6/10 Okay

Kevin

Travelled with group
Disliked: Staff & service
I booked one room with one bed. It took 4 days of my stay to get a room on the ground floor with one bed. I was told by management my request was not given to them by Expedia.
Stayed 7 nights in Jan 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

10/10 Excellent

Christan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. The food was great, service was even better!
Stayed 3 nights in Feb 2025