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I am so grateful for the kindness offered as a result of the passing of our beloved pet during our stay.

Great hotel and overall perfect for my needs. I really liked the daily breakfast, and as a vegan, the oatmeal offered every morning was exactly what I needed. The location was convenient, my room was comfortable, and the stay met most of my expectations. The only downside was the inconsistency among some staff members. A few were unfriendly, and I received conflicting information during my stay. One night, I received multiple calls around 2 a.m. about a parking issue, including a threat to tow my car — even though we had already paid for parking. Being woken up at that hour for something that was already resolved was extremely frustrating. Aside from that incident, the hotel itself was great, but the communication from certain staff members definitely needs improvement.

It’s just big and a little confusing if you try to get into one of the six towers from the outside. Room was ok. Lobby was beautiful. Comfy bed. Had a great trip.

Parking, cleaning, staff

The only good thing about the property is that it was cheap, but the room came with lots of problems. And no particular order: 1. There were cockroaches. 2. There was not a waste basket in the entire room or bathroom. 3. The hot and cold water are reversed from the direction shown in the shower. 4. The cable connections are pulled out of the wall and have open circuits. 5. The television has poltergeist and turned itself on randomly at 3:30 in the morning, and I had to pull the plug to get it to shut off because the remote control did not work. I never did get back to sleep. 6. The toilet paper in the bathroom only had a half of a roll and no extra.

Everything was 5 star!!