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Bangtao Tropical Residence Resort & Spa

4.0 star property

Photo gallery for Bangtao Tropical Residence Resort & Spa

Outdoor pool, pool umbrellas
2 Bedroom Penthouse Pool Suite | Private kitchen
2 Bedroom Penthouse Pool Suite
1 Bedroom Deluxe Suite | Living area
1 Bedroom Deluxe Suite | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
110/111 Moo 3 Srisoontorn Road, Surin Soi 8, Choeng Thale, Phuket, 83110
  • Place, Bang Tao Beach
    ‪9 min walk‬
  • Place, Surin Beach
    ‪12 min walk‬
  • Place, Pansea Beach
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪31 min drive‬

Room options

View all photos for 1 Bedroom Deluxe Suite

1 Bedroom Deluxe Suite

1 Bedroom Deluxe Suite

  • Mountain view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Jacuzzi Suite

32-inch LCD TV with cable channels, TV

2 Bedroom Jacuzzi Suite

8.0 out of 10
Very good
(1 review)
  • 161 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Penthouse Pool Suite

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Penthouse Pool Suite

  • Sea view
  • 166 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Pool Villa

3 Bedroom Pool Villa

3 Bedroom Pool Villa

  • Garden view
  • 800 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Superior Jacuzzi Suite

32-inch LCD TV with cable channels, TV

2 Bedroom Superior Jacuzzi Suite

  • Garden view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

Similar properties

Property amenity
Holiday Inn Resort Phuket Surin Beach by IHG
Choeng Thale
  • Pool
  • Spa
  • Kids’ pool
  • Water slide
3.7 out of 5, Good, 113 reviews
The price is AU$65
includes taxes & fees
27 May - 28 May
Holiday Inn Resort Phuket Surin Beach by IHG

About the area

Choeng Thale

When you stay at Bangtao Tropical Residence Resort & Spa in Choeng Thale, you'll be near the beach, within a 5-minute drive of Bang Tao Beach and Surin Beach. .This family-friendly hotel is 2.5 mi (4.1 km) from Kamala Beach and 7.5 mi (12 km) from Patong Beach.

What's nearby

  • Bang Tao Beach - 9 min walk - 0.8 km
  • Surin Beach - 12 min walk - 1.1 km
  • Pansea Beach - 14 min walk - 1.2 km
  • The Plaza Surin - 14 min walk - 1.2 km
  • Laem Singh Beach - 3 min drive - 2.7 km

Getting around

  • Phuket Intl. Airport (HKT) - 35 min drive

Restaurants

  • ‪Carpe Diem - ‬10 min walk
  • ‪Butterfly Restaurant - ‬11 min walk
  • ‪Grind House Cafe Phuket - ‬8 min walk
  • ‪Tom-Zab - ‬10 min walk
  • ‪Mida Grande Resort Restorant Phuket - ‬17 min walk

About this property

Bangtao Tropical Residence Resort & Spa

Bangtao Tropical Residence Resort & Spa offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. These individually furnished accommodations have separate dining areas and include desks. Pillowtop beds feature premium bedding. A pillow menu is available. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 55 individually furnished guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the complimentary shuttle, which operates within 1.00 km.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Choeng Thale? This hotel has 22 square feet (2 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 22 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Sauna

Accessibility

  • Lift

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night
Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: THB 5000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: THB 1200 per vehicle (one way)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bangtao Residence
Bangtao Tropical
Bangtao Tropical Residence
Bangtao Tropical Residence Resort
Bangtao Tropical Residence Resort Thalang
Bangtao Tropical Residence Thalang
Bangtao Tropical Residence Resort Choeng Thale
Bangtao Tropical Residence Choeng Thale
Bangtao Tropical & Spa
Bangtao Tropical Residence Resort Spa
Bangtao Tropical Residence Resort & Spa Hotel
Bangtao Tropical Residence Resort & Spa Choeng Thale
Bangtao Tropical Residence Resort & Spa Hotel Choeng Thale

Bangtao Tropical Residence Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 78 reviews
Rating 8 - Good. 30 out of 78 reviews
Rating 6 - Okay. 11 out of 78 reviews
Rating 4 - Poor. 6 out of 78 reviews
Rating 2 - Terrible. 8 out of 78 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kay Ann

Love this
Stayed 1 night in Nov 2025

2/10 Terrible

Roseann, Las Vegas

Travelled with group
Disliked: Cleanliness, amenities
The service at this hotel was disappointing. Our room was not ready at check-in, and when we finally received it, it was still dirty. There was trash left in the cabinets, baby handprints smeared on the windows and mirrors, trash in the shower, and the bathtub was filled with standing water. After reporting these issues, housekeeping came and addressed some, but not all, of the problems. During our five-day stay, we were not provided with daily housekeeping service. When we requested clean towels, they were not available. Overall, the cleanliness and level of service did not meet expectations.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

10/10 Excellent

Kay Ann

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This hotel feels genuinely well run. From the moment I arrived, there was a sense of order and care that made the stay easy. The environment is quiet and secure, which allowed me to fully relax without feeling on edge or distracted. The room was spacious, spotless, and clearly cleaned with attention rather than routine. What truly set this place apart was the staff, consistently thoughtful, responsive, and proactive without being intrusive. By the end of my stay, it felt less like a temporary stop and more like a place I could settle into.
Stayed 1 night in Nov 2025

10/10 Excellent

Kay Ann

Stayed 1 night in Nov 2025

10/10 Excellent

Kay Ann

Liked: Cleanliness, amenities, property conditions & facilities
What stood out most was the location. Just a short walk to the beach, yet tucked away enough to feel private. The property feels thoughtfully maintained, and the atmosphere is unpretentious and welcoming. The staff were consistently kind and helpful, offering suggestions when asked and giving space when not. It’s the kind of place that makes settling in feel natural rather than rushed.
Stayed 1 night in Nov 2025

6/10 Okay

Robin, New York

Staff was friendly and tried their best. Place was rundown, internet was poor, didn’t clean rooms. Their advertisement of food and gym was not accurate.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kay Ann

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Surin Beach; warm, welcoming and friendly staff, who is always available to make your stay enjoyable. The rooms are space and clean; and have just about everything you could need to be comfortable. The beach, shops and restaurants are within a short walking distance. The location is also close by to most beach clubs for entertainment. Lots of options of local things to do and “tourist activities” close by. Great for families especially. Highly recommend this hotel if you visit.
Stayed 1 night in Nov 2025

2/10 Terrible

Xian Ren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lousy Motel, DIRTY ROOMS

The rooms were musty and dirty, no utensils are given and very poor hotel service. Breakfast is extremely limited, location is hard to get to and sheets are obviously not changed for a long time. DO NOT CHOOSE THIS HOTEL, EVEN IF THE PRICE IS CHEAP. TOTALLY NOT WORTH IT.
Stayed 4 nights in Dec 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Off the beaten path.

This property is a condominium building that owners sublet to the hotel. It is pretty new and spacious and clean. The kitchen was of no use because there were no dishes, silverware, pans, no microwave, just a fridge. The area is quiet and very peaceful - a neighborhood of nice new houses. The trade off for this seclusion is that you'll need a taxi to get anywhere and they're a bit expensive, plus you can't just pop into the hotel during the day. Knowing what I know now, I'd stay near Patong. Also, the restaurant was not that great, but it was low season and the building was empty except for us. I'd recommend this hotel to families with children that want a lot of space, in a nice area with a good pool.
Stayed 3 nights in Jun 2018

8/10 Good

Mona P., Wauwatosa, Wisconsin

Beautiful

Really loved the villa we stayed at. Helpful staff - the only con was the beds were really hard. Pool was fabulous and all was very well maintained.
Stayed 4 nights in Mar 2018

8/10 Good

Paul, Hope Island, AUS

Liked: Cleanliness, staff & service, room comfort

Quite spot at Bangtao Beach

We stayed for 1 night in a 2 bedroom Penthouse room with a pool. The hotel was pretty quiet but the staff service was great. The room was a good size with good amenities. We had 3 kids set up in the second bedroom with a double and an extra single and they had plenty of room. The main bedroom was a great size and from the top floor we could see the Sea. Our only issue was the hardness of the mattresses but it seams this may be a Thailand standard. The hotel offered regular free shuttle service to the beach but you could walk it.
Stayed 1 night in Oct 2017

8/10 Good

Bronson, Adelaide, South Australia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Nice hotel if it was the busy season

This hotel was very nice, but I swear we were the only people there.. It was a little spooky so I guess overall condition was looking a little run down but in the busy season I think this place would be booming! Lovely location, close to the beach but not to close so you can escape. Staff were very nice and over all I'd stay here again.
Stayed 5 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its really nite mare i stay in this hotel

So far from amenities...location its really terrible

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and friendly staff. Room was well appointed and convenient for both beaches.

4/10 Poor

Geoffrey, Sunshine Coast, Qld.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not reccommended

Airconditioning didnt work. After having to request another room, airconditioning only worked in bedroom. It was all to hard to complain and get yet another room so we put up with it. Our stay was for three nights and we were promised daily that the airconditioning would be repaired but it didnt happen. I wouldnt reccommend this hotel to anyone.

4/10 Poor

Amanda, Taipei

Liked: Cleanliness, staff & service, room comfort

Just alright

The resort is hard to find. It will take 15-20 min by foot to reach Surin beach from the resort. Staff is super helpful though,excellent wifi connection.

10/10 Excellent

Mark, Kapolei, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and staff

Spent 7 nights with the family for summer vacation. Everyone there was so friendly and helpful. Stacie and Port made our trip so rememberable. The helped us book tours and shows. The also gave us great tips on what to see and where to go.

8/10 Good

Sam, Hong Kong

Liked: Cleanliness, staff & service, room comfort

Quiet neighborhood with quick access to the beach

Friendly staff at the reception and at the restaurant. The property is located off the main roads but they have cars and motorbikes for rent.

10/10 Excellent

Dibbles

Liked: Staff & service, room comfort

Fabulous and friendly staff

We thoroughly enjoyed our stay. The staff were fabulous and made the holiday enjoyable. Location is great if you are looking for somewhere away from the busyness of Phuket. Short walk to Surin beach which offers some great dining options and a wonderful beach. We will definitely go back.

4/10 Poor

Verified traveller

Disliked: Staff & service

bad location, poor customer service and aircon bad

hotel location was bad, very difficult to find. Aircon was bad at 35 degree, requested to change room but reception refuse initially and argue that have to be patient for aircon to cool down. .tired and pirspiring with my baby and 1 child...reception-a man was rude..told us to be patient and everything will be ok... Waited for an hour, but aircon still 32 degree., called the reception again and unreluctuntly finally agree to change room but the room with no toilet paper, no toiletries. Ask to reschedule massage time but told by the reception lady not allowed..angry and told to cancel but reception said there will be 50per cent charge. I argue said no massage done, so hotel not right to charge to the room. Finally, agreed to reschedule time..very BAD hotel staff attitude and service.

10/10 Excellent

Walt, Seoul, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for newly wed or for a family

The hotel is only 5-10 minutes walking distance from one beach; however, the hotel provide free shuttle to several other beaches. Breakfast was great! They had a western and asian breakfast either one was delicious to my family and I. The pool was as awesome in reality as shown on the website pix, the water was clean and at a great temperature...warm. The service provided by the staff was excellent despite their limited english they attended us superbly. Great hotel for a family with kids seeking peace and tranquility. Final comment is that the restaurants on the nearest beach are all delicious I strongly recommend the indian restaurant and the Andaman seafood restaurant at night so you can eat on the terrace to see and hear the waves as the tight goes up.

8/10 Good

Barbara, Australia - NSW - Coffs Harbour

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Could be better; Service: Respectful; Cleanliness: Pleasant; Staff used their recycled paper for maps that had complaints on the back of it! This happened twice! Couldn't believe it, read other peoples complaint

4/10 Poor

Dawn, Alberta, Canada

Disliked: Room comfort

We left early

I would not recommend this hotel or stay again. We left early. Staff was friendly but required some training in providing consistent service, for the price charged. For example, when ordering breakfast 4 pancakes came on 4 plates and staff usually could take only 1 order at a time. Staff appeared to be unsure of responsibilities, for example security staff where not located at the gate but within the complex. The air conditioner did not work well in one room, would never get below 26, staff went through the procedure of notifying people of our concern, but it was not fixed after 2 days. The location was within walking distance, but a little removed and further than we wanted to walk 2 times per day. The hotel was very empty in comparison to surrounding hotels, which gave an eerie feeling. Management charged an excessively high service charge for all services, ranging from phoning for a taxi 50%, to booking tours also at 50%. Management did not treat their staff very well, which was the most upsetting. Check your prices before booking.

8/10 Good

Traveller, Adelaide SA 5000, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Apartment accomodation

Good apartment accommodation which suited our family of 5 within the 2 bedroom penthouse with its own pool.m Spacious and clean with good shared facilities and services. A small distance from two beaches which could be accessed by a complimentary shuttle service during the day or a short walk. Slightly out of the way, although close enough to still be accessible.