Serviced apartments in Palm Jumeirah

Everything was fantastic sans except the arrangement of going from Dukes to NM collection in hot day… Golf Cart was there for transfers but getting it was difficult..

Claiming to be a 5 star, but it isn't. At least not anymore. Rooms smell mouldy, carpets are dirty. Staff misplaced my pillow and claimed it had never been there, getting back to me took hours, and when they did, it was in the middle of the night. Stayed there for my birthday, mentioned it on check in, on the day itself- not even an acknowledgement. Other hotels have made little cakes, messages when the room was made up etc. for minor occasions. Cutting the trees at 8:30 in the morning at peak breakfast time, loud party music until 10pm. This was anything BUT a retreat.

Great as always

Atlantis, The Palm delivered an exceptional family experience, seamlessly blending world class luxury with unforgettable moments for every generation. Our 6 yearold daughter was utterly delighted throughout our stay, and the water park was an absolute highlight offering endless excitement in an extraordinary setting. Nobu was, as expected, impeccable, and the spa provided a serene and indulgent retreat that perfectly complemented the energy of the resort. A truly iconic destination that combines sophistication, impeccable service, and remarkable experiences with effortless elegance.

Our stay was amazing from start to finish. The hotel was clean, comfortable, and beautifully maintained. The staff was friendly, professional, and always willing to help. The location was perfect and close to everything we needed.

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