Sofitel Dubai The Palm Resort & Spa

5.0 star property

Photo gallery for Sofitel Dubai The Palm Resort & Spa

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
Property video
Stunning water feature with a central fountain surrounded by lush greenery and natural stone formations.
Dine under a shaded pergola with a view of the sea and city skyline.
Relax in this stylish room with a large bed, sofa, and armchairs, plus a balcony with city views.

Popular amenities

  • Bar
  • Breakfast available

Explore the area

Map
East Crescent Road, Dubai, 55558
  • Aquaventure
    ‪3 min drive‬
  • Marina Beach
    ‪18 min drive‬
  • Burj Al Arab
    ‪21 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪39 min drive‬

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.4 out of 10
Exceptional
(3 reviews)
  • 85.0 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Room

9.4 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

  • 491 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(7 reviews)
  • 135 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Luxury Room, 1 King Bed, Balcony (Palm View)

9.0 out of 10
Wonderful
(22 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

7.8 out of 10
Good
(6 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

10.0 out of 10
Exceptional
(2 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.2 out of 10
Wonderful
(10 reviews)
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

  • 742 sq m
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(25 reviews)
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)
  • 85 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

10.0 out of 10
Exceptional
(7 reviews)
  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

10.0 out of 10
Exceptional
(3 reviews)
  • 125 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

Suite, 4 Bedrooms, Terrace (The Palm)

  • 451 sq m
  • Beach view
  • Sleeps 9
  • 3 King Beds and 1 Large Twin Bed

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.0 out of 10
Very good
(3 reviews)
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

  • 742 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed and 3 Large Twin Beds

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

  • 742 sq m
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Similar properties

About the area

Dubai

With a stay at Sofitel Dubai The Palm Resort & Spa in Dubai (Palm Jumeirah), you'll be within a 5-minute drive of Aquaventure and Palm Islands. .This beach resort is 8.2 mi (13.2 km) from Marina Beach and 8.9 mi (14.3 km) from Burj Al Arab.

What's nearby

  • Aquaventure - 3 min drive - 1.7 km
  • AURA SKYPOOL Dubai - 10 min drive - 6.1 km
  • Marina Beach - 18 min drive - 12.4 km
  • Souk Madinat Jumeirah - 20 min drive - 14.0 km
  • Burj Al Arab - 21 min drive - 15.3 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 41 min drive

Restaurants

  • ‪Cloud 22 - ‬8 min walk
  • ‪Nobu By The Beach - ‬8 min walk
  • ‪ستاربكس - ‬17 min walk
  • ‪Wavehouse - ‬7 min drive
  • ‪Manava - ‬8 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

Luxury resort on the beach, with 5 outdoor pools
Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 546 guestrooms featuring iPod docking stations and minibars. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Manava, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This resort has 13153 square feet (1222 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Laguna Lounge - Onsite theme restaurant. Open daily.
Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (13,153 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00
  • New Year's Eve (December 31) Gala Dinner per adult: AED 2200
  • New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 777 out of 1053 reviews
Rating 8 - Good. 166 out of 1053 reviews
Rating 6 - Okay. 55 out of 1053 reviews
Rating 4 - Poor. 28 out of 1053 reviews
Rating 2 - Terrible. 27 out of 1053 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivelin

Stayed 7 nights in Apr 2025

10/10 Excellent

Marzena B

Stayed 5 nights in Apr 2025

10/10 Excellent

Zeinah

Stayed 5 nights in Apr 2025

10/10 Excellent

Shannon

Stayed 3 nights in Apr 2025

2/10 Terrible

Amanda I

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
For it being a 5 star hotel what a disappointment. The room was dirty. The room flooded. The refrigerator wouldn’t work. So many things went wrong.
Stayed 7 nights in Apr 2025

6/10 Okay

Gemma

Liked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay on the palm. Hotel amazing with great family 2 bedroom apartment. Staff all very friendly and helpful. Great dining options on the half board rate with dine around in most of the restaurants
Stayed 8 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our third visit to this fantastic hotel with great service, we had another amazing family holiday, thank you.
Stayed 7 nights in Apr 2025

10/10 Excellent

Samantha Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Nigel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply brilliant, hotel has not lost any of its allure, last time we visit was in 2016.
Stayed 5 nights in Apr 2025

10/10 Excellent

Karen Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful location. The staff were so welcoming, polite and accommodating. Our room was perfect and very comfortable. The pool areas and beach were amazing with plenty of sunbeds and complimentary beach towels. A great choice of restaurants too. We had an amazing stay at this beautiful hotel and to return again in the future.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at The Sofitel was exceptional. I would like to make a special mention to the Manava Restaurant manager Snehal. I went out of his way to ensure my family didn't miss breakfast.
Stayed 7 nights in Apr 2025

10/10 Excellent

mimi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are just wonderful at the hotel. Samuel at the concierge who never failed to smile and drove us around the resort in a golf buggy. Aung delivered our room service was also delightful and so polite. All the staff at the fantastic spa made us feel so welcomed every time which made it super special. Thank you everyone. We hope to come back soon!
Stayed 7 nights in Mar 2025

10/10 Excellent

Sandra

Stayed 5 nights in Dec 2024

10/10 Excellent

Tomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed
Stayed 3 nights in Mar 2025

10/10 Excellent

Bilal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of Our Best Family Holidays! We stayed at Sofitel The Palm Dubai from March 29 to April 4 as a family of four, and had a truly wonderful experience. The hotel is very clean, beautifully maintained, and the staff were always friendly and helpful. The food was excellent, with a great variety that changed daily. Our younger son has severe food allergies, and we were incredibly impressed by the level of care and attention he received. Special thanks to Chef Diego and Manager Prakash at Manava Restaurant for preparing safe meals for him every day. The Food & Beverage Manager, Lasantha Fernando, personally met with us on arrival and explained how the team would support us throughout the stay. The entire hotel staff was aware of our son’s condition and handled everything with professionalism and kindness. Our Family Deluxe Suite was spacious and perfect for a family. The in-room kitchen, washer, and water purifier were especially useful. We also really enjoyed the beach and the calm atmosphere. We felt safe, relaxed, and truly cared for. We would absolutely stay here again and highly recommend this hotel—especially for families with special dietary needs.
Stayed 6 nights in Mar 2025

8/10 Good

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food needs more attention
Stayed 11 nights in Mar 2025

10/10 Excellent

Yunior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great place to relax and enjoy your vacation
Stayed 6 nights in Mar 2025

8/10 Good

Damian John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were brilliant very helpful , hotel room was nice and clean,the only fault I give is the restaurants on site their food wasn’t particularly good just average
Stayed 4 nights in Mar 2025

10/10 Excellent

Avsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Keith Alan, Burton On trent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent hotel. Seems ideal for families.
Stayed 14 nights in Mar 2025

10/10 Excellent

Adeniye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is there not to like, you cannot improve on perfection. Thank you Sofitel
Stayed 4 nights in Mar 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous rooms and wonderful service
Stayed 4 nights in Mar 2025

10/10 Excellent

Deborah Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great suite and the staff could not do enough for us, we will go back.
Stayed 4 nights in Mar 2025

10/10 Excellent

MAATH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Mar 2025