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Grand Hyatt Dubai

5.0 star property

Photo gallery for Grand Hyatt Dubai

Exterior detail
Prince Suite with Garden View
Exterior
Royal Suite, 2 Bedrooms | City view
Daily continental breakfast (AED 142 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View map
Riyadh Street, Sheikh Rashid Road, Dubai Healthcare City, Dubai
  • Place, Dubai Creek
    ‪2 min drive‬
  • Place, City Centre Deira
    ‪3 min drive‬
  • Place, Dubai World Trade Centre
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Superior)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed (Superior)

  • 44 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Grand Suite, 1 Bedroom, Garden View

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

  • 264 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 44 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Single Beds (Skyline View)

  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 2 Single Beds (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 2 Single Beds (Skyline View)

  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Room

9.0 out of 10
Wonderful
(23 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 1 King Bed (Skyline View)

9.0 out of 10
Wonderful
(14 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (CONNECTING ROOM)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (CONNECTING ROOM)

  • 78 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Prince Suite with Garden View

Prince Suite with Garden View

Prince Suite with Garden View

  • 176 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe Family Suite

  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Superior)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed (Superior)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Dubai

With a stay at Grand Hyatt Dubai in Dubai (Bur Dubai), you'll be a 4-minute drive from Dubai Creek and 6 minutes from Dubai Frame. .This family-friendly hotel is 3.1 mi (5 km) from City Centre Deira and 3.8 mi (6.1 km) from Dubai Garden Glow.

What's nearby

  • Dubai Creek - 2 min drive - 2.4 km
  • City Centre Deira - 3 min drive - 4.4 km
  • Dubai World Trade Centre - 4 min drive - 5.1 km
  • Dubai Mall - 6 min drive - 7.7 km
  • Burj Khalifa - 7 min drive - 8.7 km

Getting around

  • Health Care City Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Night Bridge Cafe & Restaurant - ‬7 min drive
  • ‪Somaya - ‬6 min drive
  • ‪Starbucks / ستاربكس - ‬9 min walk
  • ‪Delat Cafe - ‬9 min walk
  • ‪Subway - ‬5 min drive

About this property

Grand Hyatt Dubai

Luxury hotel with 2 restaurants and a full-service spa
Grand Hyatt Dubai offers 710 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 710 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Grand Hyatt Dubai has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: AED 142 for adults and AED 71 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed during Ramadan:
  • Bar/lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1900
  • New Year's Eve (December 31) Gala Dinner per child: AED 800 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AED 142 for adults and AED 71 for children
  • Airport shuttle fee: AED 265 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: AED 265.00 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Dubai Grand Hyatt
Grand Hyatt Dubai
Grand Hyatt Dubai Hotel
Hyatt Dubai Grand
Dubai Hyatt
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Grand Hyatt Dubai Hotel
Grand Hyatt Dubai Dubai
Grand Hyatt Dubai Hotel Dubai

Grand Hyatt Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1003 reviews
Rating 8 - Good. 169 out of 1003 reviews
Rating 6 - Okay. 57 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chattar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel but the most HORRIBLE STAFF. Charged ridiculous moneys on my card and wasted a lot of our time. Never been to a grand Hyatt this corrupt
Stayed 3 nights in Jun 2025

2/10 Terrible

wael

Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast, concierge cleaning
Stayed 3 nights in May 2025

10/10 Excellent

Reshma, Stoke Poges

Stayed 1 night in Jun 2025

10/10 Excellent

Mike, Surrey

Stayed 3 nights in May 2025

10/10 Excellent

Muzzaffar Hayat

Stayed 3 nights in May 2025

10/10 Excellent

Mossamod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time coming back here, the service at the hotel is always great. We never have any issues at grand Hyatt. We tried once a different hotel and we said there’s no comfort and service like the way you get it here. Also the waterpark that will be opening soon looks amazing already so cannot wait to come back when that is done! Even when we were checking out the hotel was really busy at the lobby due to a conference happening but no staff missed greeting and giving their best service to us and going out their to approach us to say bye which was nice. Hotel is always clean and has great facilities.
Stayed 7 nights in May 2025

10/10 Excellent

Husna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place

Amazing room all the amenities awesome pool sauna plenty of surprises within.
Stayed 1 night in May 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful property. Everything we needed was on site.
Stayed 5 nights in Mar 2025

10/10 Excellent

Samad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing getaway hotel

It was a great getaway hotel and features top of the line luxury for a 5 star resort. Amazing stay
Stayed 1 night in May 2025

8/10 Good

Asseman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

John Aref, Centerville

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 6 nights in Jan 2025

10/10 Excellent

Elisha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful experience
Stayed 1 night in Apr 2025

10/10 Excellent

Sangita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and serene property
Stayed 4 nights in Apr 2025

6/10 Okay

Anesha

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is beautiful and the staff was very nice and pleasant. The restaurant Panini was awful. The service was bad and the people were very rude. Food was not great at all. Remove Panini restaurant and all else was great.
Stayed 6 nights in Apr 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family leisure holiday

I cant find a bad word to say about this hotel.its excellent location near to the airport offered easy access to all of dubai, with taxis available to and from the hotel day and night.the hotel itself, with its stunning interior, offered an excellent range of restaurant's which easily met our half board needs with flexible meal times.A lovely swimming pool with plenty of sunbeds and very safe for our 10 year old son, i also have to give a big shout out to every member of staff who were so friendly and professional with some taking time to stop for a casual social conversation taking a genuine interest in the welfare of their guests.would recommended this hotel 100% and hope to stay again soon
Stayed 9 nights in Apr 2025

10/10 Excellent

Oscar

Stayed 9 nights in Mar 2025

10/10 Excellent

Nadia

Liked: Cleanliness
Stayed 7 nights in Apr 2025

10/10 Excellent

Shahrouz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Apr 2025

10/10 Excellent

Ramin

Stayed 1 night in Apr 2025

10/10 Excellent

Mehwish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , clean and good size rooms , fantastic facilities both indoor and outdoor . Thank you so much to the staff to make our stay more enjoyable.
Stayed 10 nights in Apr 2025

10/10 Excellent

Comfort Princess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Amadou, New Milford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine except that we did not appreciate the fact that the so call self bar in the rooms where the stuffed drinks with no explanation and leading the customer to beleive it was a perks from the hotel,when ready to check out you get hit with a large bill .It was so deceiving .
Stayed 4 nights in Apr 2025

8/10 Good

Rana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The big drawback was that the indoor pool closed early for children and the outdoor pool closed too early for everyone, plus the waterpark was still not open. The front desk was not well organized and it is not clear which customer is next to be helped.
Stayed 1 night in Mar 2025