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Sofitel Dubai Downtown

5.0 star property

Photo gallery for Sofitel Dubai Downtown

Food and drink
2 outdoor pools, pool umbrellas, pool loungers
Lobby
1 bedroom, premium bedding, down duvets, minibar
1 bedroom, premium bedding, down duvets, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service

Explore the area

View map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Dubai Mall
    ‪8 min walk‬
  • Burj Khalifa
    ‪9 min walk‬
  • Dubai Fountain
    ‪12 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed (Burj Khalifa View)

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 1 King Bed (Burj Khalifa View)

8.6 out of 10
Excellent
(4 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio

Junior Studio | City view from property

Junior Studio

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Club lounge access (Burj Khalifa View)

Presidential Suite, 1 King Bed, Club lounge access (Burj Khalifa View)

Presidential Suite, 1 King Bed, Club lounge access (Burj Khalifa View)

  • 147 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Royal Suite, 1 Double Bed (Burj KhalifaView)

Royal Suite, 1 Double Bed (Burj KhalifaView)

Royal Suite, 1 Double Bed (Burj KhalifaView)

  • 243 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, down duvets, minibar

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 83 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

9.6 out of 10
Exceptional
(4 reviews)
  • 90 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Burj Khalifa View)

City view

Junior Suite, 1 King Bed (Burj Khalifa View)

  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access (Burj Khalifa View)

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 1 King Bed, Club lounge access (Burj Khalifa View)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, Club lounge access (Burj Khalifa View)

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 2 Single Beds, Club lounge access (Burj Khalifa View)

  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 49 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

1 bedroom, premium bedding, down duvets, minibar

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

10.0 out of 10
Exceptional
(2 reviews)
  • 150 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Luxury Room, 2 Single Beds

8.0 out of 10
Very good
(9 reviews)
  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

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About the area

Dubai

Located in Dubai (Downtown Dubai), Sofitel Dubai Downtown is within a 10-minute walk of Emaar Square and Dubai Mall. .This family-friendly hotel is 0.5 mi (0.9 km) from Dubai Fountain and 0.6 mi (0.9 km) from Burj Khalifa.

What's nearby

  • Dubai Opera - 7 min walk - 0.7 km
  • Dubai Mall - 8 min walk - 0.7 km
  • Burj Khalifa - 9 min walk - 0.8 km
  • City Walk - 12 min walk - 1.1 km
  • Dubai Fountain - 12 min walk - 1.1 km

Getting around

  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • ‪Amelia - ‬5 min walk
  • ‪CeLaVi - ‬6 min walk
  • ‪Bab Al Mansour - ‬10 min walk
  • ‪Mìmì Meì Faìr - ‬8 min walk
  • ‪HookahPlace Downtown - ‬6 min walk

About this property

Sofitel Dubai Downtown

Luxury hotel with 5 restaurants connected to a shopping center in Dubai
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 350 individually furnished guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy international cuisine at L`Apero, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Dubai? This hotel has 14956 square feet (1389 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
L`Apero - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Brasserie Lutetia - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Le Petit Cafe by Sofitel - Onsite café. Open daily.
Mosaic Pool and Lounge - This bar is located by the pool. Open daily.
24-hour room service is available.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brasserie Lutetia
  • L`Apero
  • Le Petit Cafe by Sofitel
  • Mosaic Pool and Lounge

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (14,956 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (305 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 200.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1002 reviews
Rating 8 - Good. 156 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Faizan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in May 2025

10/10 Excellent

Hetal Kumar, Nirimba Fields

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great service n very nice location
Stayed 6 nights in Apr 2025

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleanliness and service at this hotel
Stayed 8 nights in Apr 2025

8/10 Good

Jessica

Stayed 5 nights in May 2025

10/10 Excellent

Faizan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Apr 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, great customer service
Stayed 7 nights in Apr 2025

10/10 Excellent

Janeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice property
Stayed 1 night in Apr 2025

10/10 Excellent

QASER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DUBAI 2025

Absolutely amazing hotel with great staff and amenities definitely returning !
Stayed 9 nights in Apr 2025

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfection
Stayed 1 night in Apr 2025

10/10 Excellent

Hamid

Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Stayed 2 nights in Apr 2025

10/10 Excellent

alfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 7 nights in Apr 2025

10/10 Excellent

Bakhtawar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Sofitel for 3 nights and it was amazing experience from check-in till checkout. House keeping services were impressive. Hotel was clean and amenities were good as well. Breakfast buffet had variety of items. Highly recommended!
Stayed 3 nights in Apr 2025

10/10 Excellent

Devan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay at the Sofitel in Dubai. All the staff was really great to work with hotel was close to the Dubai mall and Metro station would highly recommend staying here if you are staying in downtown Dubai.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dwayne

Stayed 2 nights in Apr 2025

10/10 Excellent

Mazhar

Fa
Stayed 7 nights in Apr 2025

10/10 Excellent

Haris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT staff and service

EXCELLENT! They realised during checkin that it was my son's birthday the next day and offered to upgrade our room and do a small surprise for him. When we left the next day and they did the room they left a piece of cake and a bday card. The 2nd day I went to breakfast the recwption said my wife is already inside so she recognised me. Many other details make it great and the staff make it EXCELLENT!
Stayed 2 nights in Apr 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hamze

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and location is amazing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lesette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Clean. Loved the breakfast. Loved the nightlife. Walked to the metro. Great view.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shailender

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Jan 2025

10/10 Excellent

Maria Pilar

Stayed 4 nights in Apr 2025

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location and very clean hotel.The staff were friendly, starting from the concierge, reception, room service, the cleanliness and calmness of the hotel were excellent, and the services were provided promptly. The Great breakfast buffer. The infinity pool was amazing! Everything was ok We will be back!
Stayed 3 nights in Apr 2025

4/10 Poor

Murray

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bunk beds in family room very uncomfortable and shaky. Main bed was uncomfortable. The pool and pool area were not as clean as I would have expected. The breakfast was poor and the area for breakfast service was tired.
Stayed 3 nights in Apr 2025