The Business Inn

2.5 star property

Photo gallery for The Business Inn

Executive Suite, 1 King Bed, 1 Queen Sofa Bed
Lobby
Lunch and dinner served
Economy Suite, 1 Queen Bed
Studio Suite, 1 King Bed | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Kitchen
  • 24/7 front desk

Explore the area

View map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪15 min walk‬
  • Parliament Hill
    ‪15 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

Economy Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(128 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(89 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(109 reviews)
  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Mini Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(472 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(171 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(104 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Ottawa

A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of Rideau Canal and University of Ottawa. .This hotel is 0.8 mi (1.3 km) from Parliament Hill and 1.3 mi (2.1 km) from Byward Market Square.

What's nearby

  • Elgin Street - 1 min walk - 0.0 km
  • University of Ottawa - 8 min walk - 0.7 km
  • Rogers Centre Ottawa - 10 min walk - 0.9 km
  • Byward Market Square - 15 min walk - 1.3 km
  • Parliament Hill - 15 min walk - 1.3 km

Getting around

  • Ottawa Station - 5 min drive
  • UOttawa Station - 10 min walk
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Elgin Street Diner - ‬4 min walk
  • ‪Zak's Diner - ‬3 min walk
  • ‪Cooper's Gastropub - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Bridgehead Coffeehouse - ‬1 min walk

About this property

The Business Inn

Hotel with free breakfast, a short walk to Rideau Canal
The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 158 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Computers with complimentary wired and wireless internet access are provided to keep you connected, along with 46-inch LCD televisions for entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a vending machine and bike parking.
At The Business Inn, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 25 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5460 out of 7688 reviews
Rating 8 - Good. 1785 out of 7688 reviews
Rating 6 - Okay. 285 out of 7688 reviews
Rating 4 - Poor. 69 out of 7688 reviews
Rating 2 - Terrible. 89 out of 7688 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Syed

Stayed 2 nights in Jan 2025

10/10 Excellent

Raymonde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Functional, practical and great price

A very comfortable and practical place to stay. It is not luxurious, but respectable and great value for the low price. Room was spacious and clean. Breakfast was included and selection was quite good, although everything was served on single-use plates or containers, but at least they were paper and compostable.
Stayed 2 nights in May 2025

10/10 Excellent

Wayne

Stayed 1 night in May 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great with kitchen area option and size..breakfast was very good with large variety...easy check in and check out.would recommend and stay here again.we were not overly impressed with food and prices at restaraunt
Stayed 1 night in May 2025

8/10 Good

Kaushalkumar

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with this hotel. It is an older building but so convenient to walk to attractions. Rooms were very clean and large and easy to relax in. Staff were all so pleasant. Will definitely stay here again and recommend anyone going to see downtown Ottawa attractions this is a perfect location. It exceeded my expectations!
Stayed 3 nights in May 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Although dated, it was clean and quiet
Stayed 2 nights in May 2025

10/10 Excellent

JOYCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place and will be back again. spacious room with kitchen. kindly setup sensor lights for the night. Breakfast have plenty of choices, even offer pod coffee, water bottle in bag to go. great location and services. it is better than Marriott Hotel we had stayed.
Stayed 2 nights in May 2025

10/10 Excellent

Leopoldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, was just one night but we all wished it was more, wonderful room, breakfast, location!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Reliable, clean and convenient

We stayed there for four nights and we have stayed there several times previously. It is really an apartment hotel. It is not a luxury place, but it is clean and well equipped. The free washing washers and dryers are a big asset and the rooms even have laundry baskets. We did not have the free breakfast so can’t comment . The location is very good to reach downtown and there are restaurants close by.
Stayed 4 nights in May 2025

6/10 Okay

Jean

Stayed 4 nights in May 2025

8/10 Good

Ryan

Liked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Kyle

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2025

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband and I were enjoyed during our stay at this hotel. Amazing location, everything is walkable.
Stayed 2 nights in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right downtown.
Stayed 1 night in May 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were very kind and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the amenities and spaciousness of the room. Breakfasts were amazing. I would definitely choose this facility again if travelling to Ottawa. The only downside was that the $10/day deduction for omitting room service was shown on my receipt, but was not deducted from the overall total, so ended up not receiving the promised deduction.
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2025

10/10 Excellent

Abdul Samad

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Abdul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, great staff, amazing walkable location
Stayed 2 nights in May 2025

10/10 Excellent

Claudio

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside the hotel it was nice and safe, but the second you walk out of the hotel their is beggers and vagrants. Hotel should keep a posted security guard at entrance and perhaps with a gun to scare these terrible people away.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by our stay! Staff was very friendly, and room was very clean. We were expecting continental breakfast but that wasn’t the case at all- warm breakfast sandwiches, sausage, hash browns, egg bites and much more including nespresso which I was very happy about. The only “negative” of the property was that the furnishings are a little outdated. However everything was clean and well kept so we didn’t mind at all. Great value for money and would definitely stay here again!
Stayed 4 nights in Apr 2025