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The Business Inn

2.5 star property

Photo gallery for The Business Inn

Mini Suite, 1 Queen Bed
Executive Suite, 1 King Bed, 1 Queen Sofa Bed
Studio Suite, 1 King Bed | Private kitchen
Front of property
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Parking available

Explore the area

View map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(216 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(123 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(612 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(112 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(148 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(125 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Exterior
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About the area

Ottawa

A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of Rideau Canal and University of Ottawa. .This hotel is 0.8 mi (1.3 km) from Parliament Hill and 1.3 mi (2.1 km) from Byward Market Square.

What's nearby

  • Elgin Street - 1 min walk - 0.0 km
  • Rideau Canal - 5 min walk - 0.5 km
  • National Arts Centre - 8 min walk - 0.7 km
  • University of Ottawa - 8 min walk - 0.7 km
  • Rogers Centre Ottawa - 10 min walk - 0.9 km

Getting around

  • Ottawa Station - 5 min drive
  • UOttawa Station - 10 min walk
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Lieutenant's Pump - ‬3 min walk
  • ‪Elgin Street Diner - ‬4 min walk
  • ‪Sir John A Pub - ‬1 min walk
  • ‪East India Company - ‬3 min walk

About this property

The Business Inn

The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 158 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Computers with complimentary wired and wireless internet access are provided to keep you connected, along with 46-inch LCD televisions for entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a vending machine and bike parking.
At The Business Inn, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 25 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5898 out of 8091 reviews
Rating 8 - Good. 1753 out of 8091 reviews
Rating 6 - Okay. 285 out of 8091 reviews
Rating 4 - Poor. 62 out of 8091 reviews
Rating 2 - Terrible. 93 out of 8091 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised at how clean and new everything was. Room was spotless, everything worked (rare). Location is ideal.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great experience. Very clean. Customer service was great
Stayed 2 nights in Dec 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
The room was too old and the rug was wet
Stayed 1 night in Sep 2025

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Large clean suite
Stayed 1 night in Dec 2025

10/10 Excellent

Bukie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel combines business and leisure together, the printer and computer in the room makes the hotel the best above the rest. I will always stay in the Business Inn whenever I am in Ottawa and will definitely recommend the hotel everytime. I must also mention the breakfast option, very nice and the option for the packed breakfast is class. Kudos to the Business Inn
Stayed 2 nights in Dec 2025

10/10 Excellent

Tsz Wah

Stayed 1 night in Dec 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. Boyfriend and me love it
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexandre

Stayed 1 night in Nov 2025

10/10 Excellent

Dustin

Liked: Cleanliness, amenities
Breakfast is very good
Stayed 1 night in Dec 2025

10/10 Excellent

Pawel

Stayed 2 nights in Dec 2025

10/10 Excellent

Broderick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Comfortable beds. Indoor parking. Large size to suites. Breakfast a bonus.
Stayed 7 nights in Dec 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I come to Ottawa quite often and always stay at The Business Inn. Where do I start with why it's great? Staff is really friendly and efficient, location is central so that I can walk everywhere downtown or access public transit, every suite is spacious and has a fully equipped kitchen, and the free breakfast is better than anywhere I have ever stayed and I've stayed everywhere! Also very quiet and pillows are incredible! I usually travel with a water pillow for my neck but I don't need one here. That's how good they are. This hotel is a gem.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay , so many options to choice for eating
Stayed 7 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff always so helpful
Stayed 7 nights in Dec 2025

10/10 Excellent

Josephina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very well for family. I had 3 children with me. Staff were flexible and nive. The Executive Suite was perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Dietmar

Very helpful staff, great room and
Stayed 5 nights in Dec 2025

8/10 Good

kwan ki

Liked: Cleanliness, staff & service, amenities
Only things missing for this hotel is free parking . Other than that clean washroom , easy check in, easy check out !!! Very close to all attraction !!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The person I checked in with was great and kind and if not for him I would not have checked out the breakfast. Which he was right about, it was truly great.
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good continental breakfast.
Stayed 6 nights in Dec 2025

8/10 Good

Jamesie

Liked: Cleanliness, staff & service, amenities
The staff are courteous
Stayed 2 nights in Dec 2025

10/10 Excellent

SANDY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was more then we expected. The staff were very friendly and very helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Raymund

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious, the kitchen is a complete working kitchen, and there's even a desktop computer with printer to boot. Unlike other hotels which are simply places to sleep in for the night, you can remain indoors during your stay at The Business Inn and feel at home.
Stayed 3 nights in Dec 2025

8/10 Good

Mediongo

Stayed 1 night in Dec 2025

10/10 Excellent

Philip Henry

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Spacious room!
Stayed 1 night in Oct 2025