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Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Body treatments, hot stone massages, deep-tissue massages
Body treatments, hot stone massages, deep-tissue massages
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available

Explore the area

View map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Kōena Spa
    ‪1 min walk‬
  • Casino du Lac Leamy
    ‪10 min drive‬
  • Parliament Hill
    ‪11 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(30 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.8 out of 10
Excellent
(13 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatineau

With a stay at Château Cartier Hotel & Resort, Ascend Hotel Collection in Gatineau (Aylmer), you'll be a 1-minute drive from Kōena Spa and 8 minutes from Canadian War Museum. .This golf hotel is 3.9 mi (6.2 km) from Rideau Canal and 4 mi (6.4 km) from Ottawa Hospital Civic Campus.

What's nearby

  • Kōena Spa - 1 min walk - 0.0 km
  • Ottawa Hospital Civic Campus - 8 min drive - 7.0 km
  • Canadian War Museum - 8 min drive - 6.3 km
  • Casino du Lac Leamy - 10 min drive - 7.7 km
  • Parliament Hill - 11 min drive - 7.8 km

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Benny&Co - ‬5 min drive
  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪La Cage - ‬7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Suburban hotel with a full-service spa and a golf course
Château Cartier Hotel & Resort, Ascend Hotel Collection offers 125 accommodations with laptop-compatible safes and safes. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 125 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities, which include a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Gatineau? This hotel has 17997 square feet (1672 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Château Cartier Hotel & Resort, Ascend Hotel Collection has a restaurant on site.
Lounge Onō - This bistro overlooks the golf course and specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17,997 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2025-08-31

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1065 reviews
Rating 8 - Good. 286 out of 1065 reviews
Rating 6 - Okay. 120 out of 1065 reviews
Rating 4 - Poor. 64 out of 1065 reviews
Rating 2 - Terrible. 52 out of 1065 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
The hotel is nice, we come for the Kōena Spa which is lovely. We tried to order a balcony in advance but they don't allow that for some weird reason. You literally have to show up first and read for one. Shouldn't you be able to plan that in advance and get one if you reserve it?? I think you should! At first the front desk staff was stand-offish, but
Stayed 1 night in May 2025

4/10 Poor

JAMES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No access to pool...
Stayed 1 night in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Serguei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa, nice place
Stayed 2 nights in May 2025

10/10 Excellent

Lindsay

Travelled with group
Stayed 1 night in May 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Parking was a little difficult
Stayed 1 night in May 2025

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service

Disappointed

Since my childhood I've always wanted to stay at the chateau. Its aged. Wallpaper peeling, floors in the room wete scratched, view from the room reminded me of the hotels age. Bigger issue was the $50 charge to use the pool per person per time. I understand its part of the spa but as a guest you should have access to the pool. Also parking was difficult because of non guest parking.
Stayed 5 nights in May 2025

10/10 Excellent

Magalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in May 2025

10/10 Excellent

Jemellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Marnie

I loved how the SPA was just right in the same building.
Stayed 1 night in May 2025

6/10 Okay

Alain

Disliked: Cleanliness, staff & service
Rooms need updating, generally clean but could be better.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds , Good size room
Stayed 2 nights in May 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Vladimir Stive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, room comfort

Nice place to stay.

The hotel was clean. Good fitness room. Did not use spa but it looked nice. No shampoo in bathroom. A bottle of conditioner with a broken pump in shower. Glad I had my own. Overall a 7.5 out of 10.
Stayed 1 night in Apr 2025

8/10 Good

ADAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise from younger occupants
Stayed 1 night in May 2025

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room and helpful staff! Was perfect all around
Stayed 1 night in Apr 2025

6/10 Okay

Jashandeep

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Thomas

Stayed 2 nights in Apr 2025

10/10 Excellent

Rosineila

Stayed 2 nights in Apr 2025