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Gaylord Palms Resort & Convention Center

4.0 star property

Photo gallery for Gaylord Palms Resort & Convention Center

Lobby
Property video
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Front of property
Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Air-conditioning
  • Gym

Explore the area

View map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Place, Old Town
    ‪2 min drive‬
  • Place, Wizardz Magic Theater
    ‪2 min drive‬
  • Place, Fun Spot America
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Balcony

8.4 out of 10
Very good
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Deluxe Suite, 1 King, Sofa bed

1 Bedroom Deluxe Suite, 1 King, Sofa bed

1 Bedroom Deluxe Suite, 1 King, Sofa bed

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 2 Queen, Florida view, Emerald Bay

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Emerald Bay

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Executive Suite, 1 King, Sofa bed

1 Bedroom Executive Suite, 1 King, Sofa bed

1 Bedroom Executive Suite, 1 King, Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 1 King, Florida view

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Florida view

8.8 out of 10
Excellent
(52 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Main Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Atrium view, Balcony

Exterior

Guest room, 2 Queen, Atrium view, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Atrium view, Balcony

9.4 out of 10
Exceptional
(20 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Florida view, Emerald Bay

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Florida view, Emerald Bay

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

7.6 out of 10
Good
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view

9.4 out of 10
Exceptional
(83 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower

9.0 out of 10
Wonderful
(14 reviews)
  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Kissimmee

Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs, within a 15-minute drive of Celebration Golf Club and Disney Springs™. .This family-friendly hotel is 7.5 mi (12.1 km) from Epcot® and 7.8 mi (12.5 km) from Disney's Animal Kingdom® Theme Park.

What's nearby

  • Old Town - 2 min drive - 2.7 km
  • Wizardz Magic Theater - 2 min drive - 3.1 km
  • Fun Spot America - 2 min drive - 2.7 km
  • Disney Springs™ - 3 min drive - 3.8 km
  • Universal Studios Florida - 17 min drive - 20.3 km

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Green Room - ‬3 min walk
  • ‪Los Cuates Food Truck - ‬20 min walk

About this property

Gaylord Palms Resort & Convention Center

Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

A health club and a water park (surcharge) with waterslides are featured at the hotel. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 1718 individually decorated guestrooms, featuring refrigerators and Smart televisions. Cable television is provided for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 2 hot tubs, and a water park (surcharge). Additional amenities at this hotel include concierge services, an arcade/game room, and gift shops/newsstands.
Grab a bite at Old Hickory Steakhouse, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kissimmee? This hotel has 406660 square feet (37780 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Old Hickory Steakhouse - This steakhouse serves dinner only.
MOOR - This seafood restaurant serves lunch and dinner. Open daily.
Villa de Flora - This family restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Open daily.
Wreckers Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
SandBar - This family restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 40 per night)
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (406,660 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2025
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 30.0 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gaylord Palms

Gaylord Palms Kissimmee

Gaylord Palms Resort

Gaylord Palms Resort Kissimmee

Palms Gaylord

Gaylord Palms Hotel Kissimmee

Gaylord Palms Orlando

Gaylord Palms Resort Orlando

Gaylord Resort

Gaylord Palms Resort Orlando

Gaylord Palms Orlando

Gaylord Palms Resort Convention Center

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1219 out of 1538 reviews
Rating 8 - Good. 155 out of 1538 reviews
Rating 6 - Okay. 75 out of 1538 reviews
Rating 4 - Poor. 39 out of 1538 reviews
Rating 2 - Terrible. 50 out of 1538 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Thaimara

Stayed 3 nights in Dec 2025

10/10 Excellent

Om

Liked: Cleanliness, amenities, property conditions & facilities
clean room, nice resort with covered atrium with assorted plants and waterfalls and fountains
Stayed 2 nights in Feb 2026

10/10 Excellent

Reynier

Stayed 2 nights in Feb 2026

10/10 Excellent

Ellen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel! Whenever we are in Orlando this is where we stay! There’s no need to leave !
Stayed 4 nights in Dec 2025

10/10 Excellent

CHRISTOPHER

Stayed 2 nights in Oct 2025

2/10 Terrible

Yana

Very bad experience. I will never go back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tina

Stayed 2 nights in Jan 2026

10/10 Excellent

Zaneta

Stayed 2 nights in Jan 2026

10/10 Excellent

Jerald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel all around
Stayed 1 night in Jan 2026

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean and the staff are very friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I think there’s a lot of really really good things to do here if you’re looking for an all-inclusive hotel specially in Florida I would choose this hotel. That’s very family friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Hilda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nos encanto el hotel. Todo muy bonito decorado. Tenía muchas actividades para realizar dentro del hotel con los niños. Las habitaciones estaban súper limpias. A la verdad una experiencia que vale la pena volver a repetir.
Stayed 3 nights in Dec 2025

10/10 Excellent

ERNESTO, Hialeah

Stayed 1 night in Jan 2026

10/10 Excellent

natacha

Stayed 1 night in Dec 2025

10/10 Excellent

David, Boynton Beach

Stayed 1 night in Jan 2026

4/10 Poor

Josefina

Stayed 2 nights in Jan 2026

10/10 Excellent

Chip

Stayed 1 night in Jan 2026

6/10 Okay

Danielle, Brooksville

Stayed 2 nights in Jan 2026

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, amenities
I understand this is an expensive hotel and I have stayed at places that are over $1k per night but charging $450 a night and $40 for parking which was disclosed and I had no issue with was fine. But then to nickle and dime we with a $45 per day resort fee is just stupid and not what I would come to expect from a "high end" hotel. Pick a lane either be a expensive hotel or rack up fees that you arent going to let people know about in the beginning dont be so shady and do both. I really wanted to say I liked the hotel but this leaves such a bad taste in my mouth that I would never feel comfortable coming here again or ever recommding this place to anyone.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2026

10/10 Excellent

Jenny

Stayed 1 night in Dec 2025

10/10 Excellent

Gerardo

Stayed 3 nights in Jan 2026

10/10 Excellent

CLYDE

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone were great
Stayed 4 nights in Jan 2026

10/10 Excellent

Lazaro

Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Dec 2025