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Sheraton Fallsview Hotel

4.0 star property

Photo gallery for Sheraton Fallsview Hotel

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Point of interest
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

View map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (View)

7.2 out of 10
Good
(166 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(86 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(30 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(223 reviews)
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.0 out of 10
Very good
(119 reviews)
  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(24 reviews)
  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(164 reviews)
  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

View from room

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(151 reviews)
  • 30 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(161 reviews)
  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(122 reviews)
  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(142 reviews)
  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(145 reviews)
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Niagara Falls

With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. .This casino hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

What's nearby

  • Clifton Hill - 1 min walk - 0.0 km
  • Queen Victoria Park - 1 min walk - 0.1 km
  • Casino Niagara - 3 min walk - 0.3 km
  • Niagara SkyWheel - 3 min walk - 0.3 km
  • Fallsview Indoor Waterpark - 5 min walk - 0.5 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Kelsey's - ‬4 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and a full-service spa
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a water park (surcharge) and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 30 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 48.03 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3743 out of 6802 reviews
Rating 8 - Good. 1465 out of 6802 reviews
Rating 6 - Okay. 734 out of 6802 reviews
Rating 4 - Poor. 385 out of 6802 reviews
Rating 2 - Terrible. 475 out of 6802 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and customer care
Stayed 1 night in Sep 2025

10/10 Excellent

Keisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and excellent customer service.
Stayed 1 night in Sep 2025

8/10 Good

Ronshelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great place to stay and see the falls, everything is right there in walking distance. Room was clean, the outside pool was heated and nice to swim and relax in
Stayed 2 nights in Sep 2025

6/10 Okay

Donald

Travelled with family
Liked: Staff & service
Family friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy hotel to find-lots of places to eat and shop nearby. the lobby was mobbed with guests waiting to check in when we arrived-we waited in line for a while. the balcony shouldn't be called a balcony-it's so small.
Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Room with a fallsview was worth it - amazing!

Get a room with a view - you won’t regret it especially for watching the fireworks at 10pm. We had a Juliette balcony and the view made our trip. Our kids thought it was brilliant. We only used the pool briefly and it was nice enough. Parking was a bit of a trek and expensive considering the walk.
Room view at night
Fireworks from room
Daytime room view
Stayed 1 night in Aug 2025

10/10 Excellent

Erlean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Customer service is so wonderful
Stayed 3 nights in Sep 2025

10/10 Excellent

milton melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Hatim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming back to the Sheraton, the experience didn't disappoint. Excellent choice, close to attractions in Niagara Falls. Room at 21st floor is great choice. Breakfast was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Súper
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Marielys

Stayed 1 night in Sep 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Regina

Stayed 1 night in Aug 2025

6/10 Okay

Crystal

Liked: Staff & service
Disliked: Cleanliness
The hotel is close to everything location is great. The smell and cleanliness is mediocre and it could use a cleaning of vents and carpets to help with the smell.
Stayed 1 night in Sep 2025

10/10 Excellent

Pavlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Jun 2025

8/10 Good

Sase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great- close to the falls and attractions.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at Niagara Falls, especially if you have children. Minutes away from the fun on Clifton hill, while still having a great view of the falls. Very clean and nice hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to everything. Very quiet in rooms considering the area. Lots to do around the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Mahima

Stayed 1 night in Aug 2025

6/10 Okay

Mary

Stayed 1 night in Aug 2025

2/10 Terrible

Eva

Travelled with partner
Liked: Cleanliness, staff & service
We stayed at the Sheraton Fallsview over Labor Day weekend and unfortunately had a poor experience. Our room was right behind the elevators, which ran all night and made it impossible to sleep due to the noise. Even after reporting the issue, no solution was offered, and we ended up leaving before 8AM. For over $500 a night, this was very disappointing. Rooms with this level of disturbance should come with a warning. I’m requesting a refund.
Stayed 1 night in Aug 2025

8/10 Good

Emilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool
Stayed 4 nights in Sep 2025