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Quality Hotel Fallsview Cascade

3.0 star property

Photo gallery for Quality Hotel Fallsview Cascade

Desk, iron/ironing board, bed sheets, alarm clocks
Lobby
Indoor pool
Exterior
Free daily continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
5305 Murray St, Niagara Falls, ON, L2G2J3
  • Place, Queen Victoria Park
    ‪1 min walk‬
  • Place, Fallsview Casino
    ‪5 min walk‬
  • Place, Journey Behind The Falls
    ‪6 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(101 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(79 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Tower Room, 1 Queen Bed

Desk, iron/ironing board, bed sheets, alarm clocks

Standard Tower Room, 1 Queen Bed

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, bed sheets, alarm clocks

Standard Room, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, 1 King Bed, Top Floor

Desk, iron/ironing board, bed sheets, alarm clocks

Standard King Room, 1 King Bed, Top Floor

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Non Smoking Executive Room

Desk, iron/ironing board, bed sheets, alarm clocks

1 King Bed, Non Smoking Executive Room

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Non Smoking River View Tower Room

Desk, iron/ironing board, bed sheets, alarm clocks

1 King Bed, Non Smoking River View Tower Room

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, River View, 1 King Bed

Desk, iron/ironing board, bed sheets, alarm clocks

Standard King Room, River View, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

With a stay at Quality Hotel Fallsview Cascade in Niagara Falls (Queen Victoria), you'll be steps from Skylon Tower and 5 minutes by foot from Fallsview Casino. .This hotel is 0.6 mi (0.9 km) from Clifton Hill and 0.7 mi (1.1 km) from Horseshoe Falls.

What's nearby

  • Queen Victoria Park - 1 min walk - 0.0 km
  • Skylon Tower - 3 min walk - 0.3 km
  • Fallsview Casino - 5 min walk - 0.5 km
  • OLG Stage at Fallsview Casino - 5 min walk - 0.5 km
  • Journey Behind The Falls - 6 min walk - 0.6 km

Getting around

  • Niagara Falls Station - 10 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive

Restaurants

  • ‪Skylon Tower - ‬2 min walk
  • ‪Overtime Sports Lounge - ‬3 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Niagara Brewing Company Taproom - ‬6 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Quality Hotel Fallsview Cascade

Quality Hotel Fallsview Cascade offers 71 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).
Recreational amenities at the hotel include an indoor pool.
Stay in one of 71 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including gift shops/newsstands and tour/ticket assistance.
A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 11.24 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Fallsview Cascade
Quality Cascade
Quality Fallsview Cascade
Quality Hotel Cascade
Quality Hotel Fallsview
Quality Hotel Fallsview Cascade
Quality Fallsview Cascade
Quality Hotel Fallsview Cascade Hotel
Quality Hotel Fallsview Cascade Niagara Falls
Quality Hotel Fallsview Cascade Hotel Niagara Falls

Quality Hotel Fallsview Cascade Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 798 out of 2548 reviews
Rating 8 - Good. 793 out of 2548 reviews
Rating 6 - Okay. 507 out of 2548 reviews
Rating 4 - Poor. 226 out of 2548 reviews
Rating 2 - Terrible. 224 out of 2548 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great check in experience. Room clean and all supplies neat and tidy. Had a great experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast eggs was not good. Sausage not good
Stayed 3 nights in Dec 2025

4/10 Poor

mohamed

Disliked: Amenities, property conditions & facilities
Room is so noisy. Noisy old A/C and poor insulation between rooms.
Stayed 1 night in Dec 2025

4/10 Poor

Sohaib

Stayed 1 night in Jan 2026

2/10 Terrible

Zabeer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly regret my stay here .it completely ruined my holiday , waste of my precious time and money. I recommend ppl first check the rooms then pay.✴️ not good places for families with kids 😕
Stayed 1 night in Dec 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good, recommend
Stayed 1 night in Nov 2025

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
staff were really nice perfect location with great views room was very nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Ariyathas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, neat and friendly staff
Stayed 2 nights in Dec 2025

8/10 Good

Taranpreet

Stayed 1 night in Dec 2025

8/10 Good

Teodora, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

suneetha

Travelled with family
Liked: Staff & service
Disliked: Amenities
I am charged 36.56 extra. My receipt from hotels.com says i pay additional 8.22 at the property but my credit card is charged 36.56. What are these charges for?
Stayed 1 night in Dec 2025

6/10 Okay

Alfred

Stayed 1 night in Dec 2025

4/10 Poor

Stephanie

Disliked: Staff & service, property conditions & facilities
There is no sense of urgency from the front desk staff. One of them uses a magnifying glass to read the screen. He should be given some reasonable accomodations by hs employer. Get him a larger screen or a proper device. The breakfast was poor. Runny eggs, only sausage for a meat option. Batter for the waffles all over the counters. No juice, yogurt in large bags instead of cups. The pool is so chlorinated that your eyes are burning before you make it all the way down the hall.
Stayed 1 night in Dec 2025

10/10 Excellent

Simran

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Dec 2025

6/10 Okay

Wilson

Travelled with family
Stayed 1 night in Dec 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very nice and clean. The staff was very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Amarjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome
Stayed 1 night in Dec 2025

6/10 Okay

Debashis

Travelled with family
Drapery did it feel clean. Limited falls view
Stayed 3 nights in Oct 2025

6/10 Okay

Syed

It was ok
Stayed 1 night in Dec 2025

2/10 Terrible

Melanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
From the moment we checked in, the experience was extremely disappointing. The staff was rude and condescending, which immediately set a negative tone for our stay. The room itself was outdated and unsanitary. The headboard was visibly stained, there was mold in the bathroom, and the toilet had noticeable stains. Dust covered the furniture, the bed was old and uncomfortable, and both the curtains and towels were stained—some towels even had brown marks on them. The overall condition of the room was unacceptable and left us feeling disgusted. We raised these concerns with staff, but were told there were no other rooms available and that we were still required to pay. To make matters worse, we were overcharged. The final cost did not match what was shown at the time of booking, and we were charged more than double what we expected. Between the poor customer service, the unsanitary room conditions, and the billing issues, this was an extremely unpleasant experience. We will not be staying here again and would not recommend this property to others.
Stayed 3 nights in Dec 2025

4/10 Poor

Mhylene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed. I was told that the room would be a city view and yet there was no view to speak of. As soon as we got on the bed, we noticed a long pubic hair on the comforter near the pillow. So we decided to lift the comforter and noticed a couple more underneath. I also noticed a red lipstick stain on the corner of the comforter by the pillow. That tells me they didn't replace the sheets after the after the last people who used the room. We were forced to use only the b
Stayed 2 nights in Dec 2025

4/10 Poor

Liz

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Extra fees were applied to my account upon checking in as well as checking out. This is ridiculous because the venue isn’t modern. Plus the A.C unit went dead in my room.
Stayed 2 nights in Dec 2025

8/10 Good

Chrispina

Travelled with family and small children
Liked: Cleanliness
Clean room and couteous staff
Stayed 2 nights in Dec 2025

2/10 Terrible

Michael

Disliked: Property conditions & facilities
The wind howled through the room and out the balcony doors that badly need weather stripping. The heater bangs and rattles when turning on and by early morning was only putting out cold air. The tiny bar fridge also made noise loud enough to keep us awake. The pillows are like rocks, a lumpy bed, a TV that turns on and off when turning on the bathroom light and the toilet backed up. Never again will we stay there.
Stayed 1 night in Dec 2025

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, amenities
We booked a room that had two queen beds and they were too full beds Shady spot
Stayed 1 night in Dec 2025