Book Freetobook Newport accommodation from AU$88

The hotel has real potential,we got upgraded free of charge to a suite. However it wasnt that clean. The bed & bathroom was, but the bedside table was dusty, and where the tea & coffee is kept there was spillages which hadn’t been cleaned. Also dents in the wall,and the carpet needed a good clean. Bed was very comfy though and room was nice and spacious. Just needs a deep clean and a furniture re do!

Good breakfast

Have stayed before and was very pleased. Lovely big rooms which are clean. Staff really pleasant at check in. Issues were only 1 towell in the bathroom in a room for 2 people so had to search around and a spare was in the wardrobe, no shower gel in the shower. Annoyingly, and not the hotels fault someone had set the alarm on the tv for 7am so we were woken by the tv switching itself on. Breakfast was really poor. There was no milk for drinks or cereal, we waited over 15 minutes for some to arrive. The coffee machine was not really working, they had run out of some of the hot food, juice and croissants and these were not replenished. There appeared to be a real shortage of staff for the breakfast so no one to really ask. The hotel was good value overall and rooms were great but was disappointed with the stay this time which was a shame as I have recommended it previously.

I checked in after a delayed train journey from London into an oasis of calm …❤️ I was given a complimentary upgrade to a suite which was fabulous… my room was so comfy luxurious and clean. Great selection of tea coffee and other complementary beverages plus alternative milk which I needed ❤️can’t wait to return next month… thank you

Disappointed to be told on arrival that there was a £13.50 overnight car parking charge as there was no mention of it in the listing.

Room was ok car park was a bit sketchy a lot of broken glass from previous cars who had their windows smashed - staff just joked about the car park and how it was park at your own risk anyway. Breakfast was good I liked the omelette station but coffee was dire! WiFi was really poor and gave up with it in the end.