I stayed in room 307 and my parents in 305. The reason I gave such a low rating is because on the first night, the sheets had an odd sweet smell and there was a brown stain on the blanket. I couldn’t call the front desk since the phone in the room wasn’t working. The next day, when we returned to the hotel in the late afternoon, our room still hadn’t been cleaned. When I asked about it, I was told that housekeeping is only done upon request (at no charge, but still needs to be requested).