Midtown East beach accommodation

The front desk staff is not friendly. The market store in the hotel has double/ triple of the price of stores outside the hotel. While room service staff is very helpful and friendly. Room does not have coffee/tea set, basic hotel amenities such as complimentary toiletries.

Small but clean room. Very nice and helpful staff. 5 stars !

We stayed in a twin room. The only issue we had was the top bunk was cold and the bottom bunk was hot. We would try to go to the rooftop and it would be closed at the most random times. I'm not talking late either. The staff was kind. For the price and for the location, I would stay here again and again though.

This was an amazing NYC hotel experience. This hotel provides lots of little extras to make the experience feel special. They welcomed us at reception with champagne (and offered water as well); snacks in the room were complimentary; larger hotel room then many in NYC with a beautiful bathroom; and the concierge recommended a great coffeeshop across the street. A+, 10 out of 10, will stay again.

The room was filthy… the lamp shades has stains inside that looked like residue from bed bugs, both double beds were lopsided and one of the mattresses had a huge piss stain on it. The windows were dirty and the carpet was extra filthy with stains and dirt tracks everywhere. That room (4041) should have never been allowed to be used. When I told the Manager (Derrick) and showed him pictures, his only concern seem to be the lamp shades. The QR codes on the desk and in the elevator didn’t work, when I finally got one that did let us order room service, the room service never came. Terrible look for the Hilton chain, I will never use that hotel again. That room was worse than a motel 6….never again!!

Very nice place and good location, nice staff too but if you can, request an interior-facing room. Street sounds are close by.