Check in went went well and I was able to check in later with no problem or having to call ahead of time to let them know. You do have to pay for parking and the parking lot would be very full at times most the staff spoke Spanish and many couldn't speak English. During my stay the water line broke and we were not made aware of this so we found out when we needed to take our shower to leave. When the water did come back it wasn't consistent either. So we lost a vacation day and money until they fixed it. They only wanted to offer me a 30 $ credit to the restaurant that was on site. When it was check out time the cleaning staff came to the room at 10:00 first to get in but check out is 11. Then she came back at 10:40 while my bf was starting to take things to the car. There is only 2 carts for luggage so he waited for the one to bring upstairs . I stayed in the room and use the restroom waiting. A man then knocked on the door and opened it immediately after as I was getting done and closed it back fast .. saying sorry sorry... I didn't even have a chance to say I'm in here ! I have never had that happen before. That was about 11:04am. My bf came in right after him with the cart so we could load the rest of our things. Sad these things happen because the place is in a good location, decent price parking, gym, taxi available, shuttle service for cruises, a little restaurant, on site laundry, and small store.