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Quay West Suites Melbourne

Hotel Class
5 out of 5

Information

Reviews

4.7 / 5Exceptional
1,531 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Laundry

Map

What's nearby

  • Popular Location
    Eureka Tower
    3 min walk
  • Popular Location
    National Gallery of Victoria
    5 min walk
  • Popular Location
    Bourke Street Mall
    12 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    28 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Studio, Kitchenette (Floor 4 - 15)

    Room Amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More details
  • Studio (Floor 4-15)

    Room Amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More details
  • Superior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More details
  • Deluxe Suite, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More details
  • Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More details
  • Deluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More details
  • Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)

    Room Amenities

    • 160 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 7
    More details

About this area

Southbank

Located in Southbank, Quay West Suites Melbourne is in the entertainment district and on a river. Eureka Tower and Federation Square are notable landmarks, and travelers looking to shop may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Our guests love the property's location for the nightlife.

What's nearby

  • Popular Location
    Eureka Tower - 3 min walk
  • Popular Location
    National Gallery of Victoria - 5 min walk
  • Popular Location
    Bourke Street Mall - 12 min walk
  • Popular Location
    SEA LIFE Melbourne - 13 min walk
  • Popular Location
    Rod Laver Arena - 16 min walk

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 28 min drive

About this property

Quay West Suites Melbourne

Luxury Southbank aparthotel in Melbourne Central Business District, walk to Melbourne Arts Centre
A restaurant, an indoor pool, and a fitness center are available at this aparthotel. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a sitting area and a microwave.
Quay West Suites Melbourne offers 109 air-conditioned accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
This Southbank aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Diners Club
Mastercard
American Express

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 32.00 per person (approximately)
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Set meals are served in guestrooms only (no menus or public dining). Parking height restrictions apply.

Property is also known as

  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Melbourne
  • Quay West Suites
  • Quay West Suites Aparthotel

Property amenities

Pool/Spa

  • Indoor pool
  • Spa tub
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Valet parking: AUD 45 per day (in/out privileges)
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Free crib/infant bed

Food and drink

  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 32.00 per person
  • 1 restaurant
  • 1 bar
  • Minibar
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: AUD 60.0 per night

Bathrooms

  • Shower only
  • Slippers
  • Designer toiletries
  • Bathrobes
  • Hair dryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with cable service
  • DVD player

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry Facilities

Work spaces

  • Business center
  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center
  • Bicycle rentals, golf, and hiking/biking trails nearby

General

  • 109 rooms
  • 26 floors
  • 1 building

Nearby activities

Activities

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
4.7

Exceptional

5 - Excellent
1,119
4 - Good
347
3 - Okay
44
2 - Mediocre
16
1 - Poor
5
4.6
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible stay! The couch/beds were so comfortable, plus there was a choice of varying profile pillows (already in the mirrored wardrobes) which I appreciated so much. On that note, lots of mirrors and beautiful decor throughout the whole suite and so much wardrobe space/storage which to me makes all the difference -- nothing worse than feeling cluttered and disorganised while away. Exceptional customer service both on the phone and face-to-face, offered to help take some of our bags up upon check-in, called a taxi for us the moment we asked and when we called reception to request some ice, they brought an ice bucket up for us pretty much immediately... nothing is too difficult for them. The last two hotels I've stayed at elsewhere, housekeeping was hovering outside my door for at least 10 minutes before I was due to check-out, even jangling their keys which was frustrating and intrusive. Our privacy was well-respected at Quay West and we felt genuinely valued as guests. Absolutely will return!

Stayed 1 night in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, Comfort, friendly staff, great ammenities

Stayed 1 night in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and friendly staff. Wasn't the best late night menu I've seen.

Stayed 2 nights in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice big 2 bedroom apartment, perfect kitchen for families. Perfect location, walking distance to city center. Staff very helpful

Stayed 6 nights in Aug. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug. 2019

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