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Hard Rock Hotel Madrid

4.5 star property

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Creator video
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Front of property
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Plaza del Emperador Carlos V
    ‪3 min walk‬
  • Place, CaixaForum Madrid
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Classic King Room

Down duvets, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

Down duvets, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2

View all photos for Gold Suite with Terrace

Down duvets, minibar, in-room safe, desk

Gold Suite with Terrace

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Rock Star Suite

Down duvets, minibar, in-room safe, desk

Rock Star Suite

  • Sleeps 2

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(171 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(68 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

9.2 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior King Room With City View

Down duvets, minibar, in-room safe, desk

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

Down duvets, minibar, in-room safe, desk

Family Deluxe

  • Sleeps 3

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

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About the area

Madrid

With a stay at Hard Rock Hotel Madrid in Madrid (Arganzuela), you'll be steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes by foot from National Prado Museum. .This luxury hotel is 1.5 mi (2.4 km) from El Retiro Park and 1.6 mi (2.7 km) from Puerta del Sol.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 km
  • Plaza del Emperador Carlos V - 3 min walk - 0.3 km
  • Paseo del Prado - 5 min walk - 0.4 km
  • CaixaForum Madrid - 6 min walk - 0.6 km
  • Plaza de Santa Ana - 13 min walk - 1.1 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪Sessions - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪El Jardín de Arzábal - ‬3 min walk
  • ‪Cafetería Dominguez - ‬4 min walk

About this property

Hard Rock Hotel Madrid

Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. 49-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at Sessions serving guests of Hard Rock Hotel Madrid. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1955 out of 2625 reviews
Rating 8 - Good. 457 out of 2625 reviews
Rating 6 - Okay. 132 out of 2625 reviews
Rating 4 - Poor. 51 out of 2625 reviews
Rating 2 - Terrible. 30 out of 2625 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room, amenities, staff, location.... all exceeded my expectations. I highly recommend Hard Rock Hotel Madrid!!!!!!
Stayed 12 nights in Oct 2025

10/10 Excellent

Jeck, FPO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is Big and clean. Staff are very friendly and helpful.
Stayed 4 nights in Dec 2025

8/10 Good

Doan

Friedly
Stayed 2 nights in Dec 2025

10/10 Excellent

Maqbul

Liked: Cleanliness, property conditions & facilities
Easy check in. Excellent service. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, great staff good food!
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We were upsold a ‘city view’ room but basically that faced the street rather than the inner part of the hotel. Maybe suited for the summer but it wasn’t worth it for winter. The view from the 5th floor isn’t high enough to see the city. The room was spacious. The bathroom was pod style with separate bathroom and shower room with frosted glass as you enter. The hotel is located near Atocha train station and an easy journey to Toledo.
Stayed 1 night in Dec 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Emilio David

Stayed 2 nights in Dec 2025

10/10 Excellent

john

Stayed 1 night in Dec 2025

8/10 Good

Malik

Stayed 2 nights in Dec 2025

6/10 Okay

Linda

Check in employee didn’t care that I had problems entering the hotel when I asked about elevators. She indicated elevators did exist but it is for wheelchair bound or other persons with mobility issues (that can be observed). I ended up dropping my food on the stairs outside of the hotel when I got tangled up. Tread carefully with luggage and other items. Same person ended up indicating that I didn’t have breakfast attached to my hotel stay which I expected. I got the distinct feeling she wanted me to pay for breakfast daily at the hotel. I got food (that was scattered on the front steps of the hotel) from Burger King around the corner. On top of that there is a Starbucks, McDonald’s, Dunkin Doughnuts, and KFC around the other corner. Felt generally safe in the area but one night did get the feeling that something was following me after I didn’t answer him. It’s probably safer physically as well as more things to eat and shop if you as a tourist stay at Gran Via.
Stayed 6 nights in Dec 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the check-in process was effortless. This was the fifth hotel that I stayed at during my European vacation, and it was by far the best experience out of them all. It was a great way to end my trip.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ilse

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff is super friendly. I highly recommend it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kenia Altagracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel that makes our memories more beautiful in our stay in Madrid! The food is delicious and the staff is a 10/5
Stayed 2 nights in Nov 2025

10/10 Excellent

Zuleika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Dec 2025

10/10 Excellent

Sam

Stayed 2 nights in Dec 2025

10/10 Excellent

lorena

Stayed 1 night in Dec 2025

8/10 Good

NADINE

Stayed 3 nights in Dec 2025

8/10 Good

juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff was very nice and welcoming. Room was stylish and very comfy. We were not offered the 20% discount on beverages and food as stated by Expedia!
Stayed 2 nights in Dec 2025

10/10 Excellent

Vittorio

Liked: Cleanliness, amenities, property conditions & facilities
Delicious!!
Stayed 3 nights in Dec 2025

4/10 Poor

John Marcos

Liked: Cleanliness
Everything was good until I left my bags at the desk for an hour came back and left in a hurry. After a day I went looking for my AirPods and realize someone took them out of my bag.
Stayed 3 nights in Dec 2025

10/10 Excellent

william

Stayed 2 nights in Dec 2025

10/10 Excellent

JEAN

Travelled with family
Liked: Amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

sandeep

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025