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Hard Rock Hotel Madrid

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Creator video
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Reception
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Classic King Room

Down duvets, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

Down duvets, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2

View all photos for Gold Suite with Terrace

Down duvets, minibar, in-room safe, desk

Gold Suite with Terrace

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Rock Star Suite

Down duvets, minibar, in-room safe, desk

Rock Star Suite

  • Sleeps 2

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(178 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | City view

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(75 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds, City View

Superior Twin Room, 2 Single Beds, City View

Superior Twin Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Classic Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior King Room With City View

Down duvets, minibar, in-room safe, desk

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

Down duvets, minibar, in-room safe, desk

Family Deluxe

  • Sleeps 3

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

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About the area

Madrid

With a stay at Hard Rock Hotel Madrid in Madrid (Arganzuela), you'll be steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes by foot from National Prado Museum. .This luxury hotel is 1.5 mi (2.4 km) from El Retiro Park and 1.6 mi (2.7 km) from Puerta del Sol.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 km
  • Plaza de Santa Ana - 13 min walk - 1.1 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Gran Via - 18 min walk - 1.5 km
  • Plaza Mayor - 19 min walk - 1.7 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪Sessions - ‬1 min walk
  • ‪El Jardín de Arzábal - ‬3 min walk
  • ‪Ra-Men Kagura - ‬4 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hard Rock Hotel Madrid

Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. 49-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at Sessions serving guests of Hard Rock Hotel Madrid. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 24 lbs per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 50.0 per day

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 17 to September 30
Pool access available from 11:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel

Hard Rock Hotel Madrid Madrid

Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2022 out of 2700 reviews
Rating 8 - Good. 466 out of 2700 reviews
Rating 6 - Okay. 130 out of 2700 reviews
Rating 4 - Poor. 52 out of 2700 reviews
Rating 2 - Terrible. 30 out of 2700 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Eric

Stayed 2 nights in Feb 2026

10/10 Excellent

Christina Renee

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were very welcoming and super friendly. Enjoyed my stay.
Stayed 4 nights in Feb 2026

10/10 Excellent

Louie

Out
Stayed 7 nights in Feb 2026

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities
Extremely friendly clean rooms
Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Stayed 1 night in Feb 2026

10/10 Excellent

Scott

Stayed 3 nights in Feb 2026

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
The staff were off the scale AMAZING!!! Could not have been better
Stayed 3 nights in Feb 2026

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Hard Rock Hotel is a gorgeous boutique hotel in the centre of Madrid, within walking distance of many of the sights. Our room was spotless, with an outlook over the reception area, where a fabulous range of music, sometimes live, could be heard.
Stayed 7 nights in Feb 2026

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless and quite big
Stayed 3 nights in Feb 2026

10/10 Excellent

Carmen

Stayed 1 night in Feb 2026

10/10 Excellent

Orhan

Liked: Cleanliness, property conditions & facilities
Great value, nice clean rooms, breakfast is great
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, staff were super friendly and helpful. Guest services messaged before arrival asking if there was anything we needed. Arrived to the room and they had kindly left us some chocolate dipped strawberries. Such a thoughtful trea
Stayed 2 nights in Feb 2026

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best shower I’ve ever used! There will be stories written about it someday. The room was clean, bed soft. The staff was awesome… now the reason it didn’t get a 5. The noise, you’re not going to bed before midnight. It has an open atrium that amplifies the noise in the bar and you won’t be able to sleep until midnight when it stops. The food was also ok, overpriced for the quality. Save your money and eat at one of the several restaurants in the area. It was a safe clean stay. I would stay there again, knowing what I know. Very easy 5 min. Walk to the train station.
Stayed 7 nights in Feb 2026

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff great and beds very comfy
Stayed 3 nights in Feb 2026

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I always love a hard rock property and the Madrid location did not disappoint! Everything from the services to the quality of our room was exactly what you would expect from the brand known for an exceptional guest experience.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sundip

Stayed 1 night in Feb 2026

8/10 Good

Maria Beverly, Langendorf

Stayed 3 nights in Feb 2026

8/10 Good

Adnan

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, storage area was very good, location was amazing and staff were really helpful.
Stayed 3 nights in Feb 2026

8/10 Good

Uday

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and good service. Needed some more bathroom privacy. Pul a lock on toilet.
Stayed 2 nights in Feb 2026

10/10 Excellent

Patrick

Stayed 3 nights in Feb 2026

10/10 Excellent

joedh o

Liked: Cleanliness, property conditions & facilities
My #1 option in Madrid. I have stayed 5 or 6 times.
Lobby
Stayed 8 nights in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and very kindly all the staff
Stayed 4 nights in Feb 2026

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
All good.
Stayed 2 nights in Feb 2026

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and spoke perfect English. They didn’t have our room ready when we arrived, so we got an upgrade. The showers and sink were very nice, decent-sized room. TV, AC, everything there worked just fine. We didn’t eat at the restaurant or bar there but there were always people sitting down and it was a nice environment to come back to.
Stayed 4 nights in Feb 2026