Hard Rock Hotel Madrid

4.5 star property

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Rock Star Suite | Terrace/patio
Daily buffet breakfast (EUR 24 per person)
Property entrance
1 bedroom, down duvets, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

View map
Ronda de Atocha 17, Madrid, 28012
  • Place, Prado Museum
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

Classic King Room

  • Sleeps 2

Deluxe King Room with Garden View

  • Sleeps 2

Gold Suite with Terrace

  • Sleeps 2

Silver Suite

  • Sleeps 4

Rock Star Suite

  • Sleeps 2

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(154 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Rock Star Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, City View

9.6 out of 10
Exceptional
(61 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Family)

9.2 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room

9.4 out of 10
Exceptional
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

Superior Twin Room With City View

  • Sleeps 2

Superior King Room With City View

  • Sleeps 2

Family Deluxe

  • Sleeps 3

Classic Twin Room

  • Sleeps 2

Similar properties

About the area

Madrid

With a stay at Hard Rock Hotel Madrid in Madrid (Arganzuela), you'll be steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes by foot from Prado Museum. .This luxury hotel is 0.8 mi (1.2 km) from Plaza de Santa Ana and 1.5 mi (2.4 km) from El Retiro Park.

What's nearby

  • Prado Museum - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Gran Via - 18 min walk - 1.5 km
  • El Retiro Park - 19 min walk - 1.6 km
  • Plaza Mayor - 19 min walk - 1.7 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪La Canibal - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • RT60

About this property

Hard Rock Hotel Madrid

Luxury hotel with a rooftop terrace connected to a rail/subway station in Madrid
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. 49-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at Sessions serving guests of Hard Rock Hotel Madrid. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1727 out of 2328 reviews
Rating 8 - Good. 409 out of 2328 reviews
Rating 6 - Okay. 128 out of 2328 reviews
Rating 4 - Poor. 43 out of 2328 reviews
Rating 2 - Terrible. 21 out of 2328 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, great staff and music.
Stayed 6 nights in Apr 2025

2/10 Terrible

Jagman

Disliked: Property conditions & facilities, room comfort
The ac was not working all night, no help from staff either and called about AC as well
Stayed 1 night in Aug 2025

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, amenities and staff, room was beautiful!
Stayed 3 nights in Aug 2025

10/10 Excellent

CARLOS

Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Stayed 4 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hip & friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was GREAT
Stayed 5 nights in Jun 2025

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy bed, great service, great and safe area.
Stayed 4 nights in Jul 2025

10/10 Excellent

OLUWATOYIN ABOSEDE

Liked: Cleanliness, staff & service, amenities
Very great staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well located and felt safe at all times. The staff was super nice since the moment we arrived, they welcomed us with a big smile and nice talk. Rooms are always clean and they would always change our towels. Breakfast was absolutely amazing so I definitely recommend adding it to your stay olus is very convenient.
Stayed 2 nights in Jul 2025

10/10 Excellent

arcadio

Liked: Amenities
Amazing hotels with great staff and cool details
Stayed 3 nights in Jul 2025

10/10 Excellent

Annaleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Staff are super helpful!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, room is comfortable and sound-proofed, which is handy if you want to play music in your room (as you should - this is Hard Rock after all!) Food is varied and very nice, and hotel is also close to museums and not too far away from other places such as the Royal Palace.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Baltazar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 4 nights in Jul 2025

10/10 Excellent

Amerly, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the shower and cleanless room is spacious and comfy
Stayed 7 nights in Jul 2025

10/10 Excellent

Kevin, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing negative to say about Hard Rock Hotel! Everyone was super nice, the room was super comfortable, the breakfast was great!
Stayed 3 nights in Jul 2025

8/10 Good

Claire

Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, with great staff. Only gripe is the way they reserve pool loungers for non hotel staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

ruthie

Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Friendly
Stayed 4 nights in Jul 2025

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, amenities
Nice place, good attendance
Stayed 2 nights in Jul 2025

8/10 Good

Leobiury

Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Staff were very friendly and helpful at this location. The rooms are small, but the service and kindness of staff made this trip a lovely stay. We did receive an Expedia VIP perk, and we were very grateful for that!
Stayed 5 nights in Jul 2025

10/10 Excellent

Will

Stayed 3 nights in Jul 2025