The Westin Pasadena

4.0 star property

Photo gallery for The Westin Pasadena

Outdoor pool
Banquet hall
Lobby lounge
Courtyard
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Room service

Explore the area

View map
191 N Los Robles Ave, Pasadena, CA, 91101
  • Place, Pasadena Convention Center
    ‪8 min walk‬
  • Place, California Institute of Technology
    ‪18 min walk‬
  • Place, Rose Bowl Stadium
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪37 min drive‬

Room options

Classic Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(192 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(72 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(85 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Pasadena

With a stay at The Westin Pasadena in Pasadena (Playhouse Village), you'll be within a 5-minute drive of Pasadena Convention Center and Rose Bowl Stadium. .This hotel is 11.6 mi (18.6 km) from Dodger Stadium and 11.7 mi (18.9 km) from Hollywood Boulevard.

What's nearby

  • Pasadena City Hall - 5 min walk - 0.5 km
  • Pasadena Convention Center - 8 min walk - 0.7 km
  • California Institute of Technology - 18 min walk - 1.6 km
  • Rose Bowl Stadium - 3 min drive - 3.7 km
  • The Huntington Library, Art Museum, and Botanical Gardens - 6 min drive - 4.1 km

Getting around

  • Pasadena Station - 8 min walk
  • Memorial Park Station - 11 min walk
  • Los Angeles Intl. (LAX) - 59 min drive

Restaurants

  • ‪Urth Caffé - ‬8 min walk
  • ‪Yard House - ‬7 min walk
  • ‪Lucky Boy - ‬2 min walk
  • ‪California Pizza Kitchen - ‬3 min walk
  • ‪Wake And Late - ‬6 min walk

About this property

The Westin Pasadena

Hotel in Pasadena with a 24-hour fitness center and a 24-hour front desk
The Westin Pasadena offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pasadena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 350 guestrooms featuring refrigerators. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Californian cuisine at Ventanas, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Ventanas - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Living Room Lobby - Onsite bar.
The Store - This café serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 11.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 28 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 16 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Living Room Lobby
  • The Store
  • Ventanas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Lift (153 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 23 2025 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Fee for in-room wired internet: USD 11.95 per night (rates may vary)
  • Self parking fee: USD 28 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pasadena Westin
Westin Hotel Pasadena
Westin Pasadena
Westin Pasadena Hotel
The Westin Pasadena Hotel Pasadena
The Westin Pasadena Hotel
The Westin Pasadena Pasadena
The Westin Pasadena Hotel Pasadena

The Westin Pasadena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1008 out of 1644 reviews
Rating 8 - Good. 290 out of 1644 reviews
Rating 6 - Okay. 157 out of 1644 reviews
Rating 4 - Poor. 106 out of 1644 reviews
Rating 2 - Terrible. 83 out of 1644 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reginal at the front desk is a star! Cheerful, welcoming, accommodating. A real standout who should be recognized for his service!
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

MiCHAEL

Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Stayed 4 nights in Jun 2025

10/10 Excellent

Aryn

Stayed 3 nights in Jun 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel

I would stay here again. Very quiet hotel. Make sure to check out the roof top bar on the first night. It's super cool and unexpected with a crazy cool theme. Beds in the hotel were comfortable and they had pillow options from softer to firmer and more flat which I like. No bathtub in my room which would have been nice. I booked a 'harbor view' room but I was told its a 'half harbor/half city" view when I checked in so don't spend the extra money on it. You can walk to Little Italy in about 15 minutes. There is a Bruggers Bagle Shop about two blocks away if you don't want to pay $45 for the breakfast buffet. Also, the hotel is across the street from the ferry pick up for Corronado Island. You can literally walk to it in five minutes.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best stays I have ever had. Staff was incedible, especially Abreanna and Reginald.
Stayed 2 nights in Jun 2025

4/10 Poor

Kristen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We weren’t able to check in until after 4 which is something they didn’t inform us until we got there. Then when we did get the key, the lady gave us the wrong room number and we had to go all the way back down to do it again. It was just too much going on and the staff didn’t know how to handle it.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah, Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect! Located in the heart of Old Town Pasadena - walkable to great restaurants, bars, speakeasy’s. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Seydou Djamil Nour

Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Pasadena is a lovely four star quality hotel. I stayed there three nights while visiting family, and I plan on staying there again the next time I visit. The room was up to date and typically styled for an upper mid-level hotel chain and the bed was comfortable. The entire hotel was well maintained and clean. The fitness center was well equipped. I was only interested in the treadmill, and since they had five or six of them (can't remember exactly) I never had to wait to use one. I thought it was a 24 hour facility, but they sent me an e-mail after I booked saying it was closed from10PM to 6AM. I didn't see the note until after I was back home, and did use it after 10. But keep those restrictions in mind. The parking was a bit of a problem. If you want ins and outs, you must use the valet service. They had a $19 maximum for 24 hours (at the time of my stay) but if you leave and come back, your maximum amount resets, so technically you could wind up paying $57 for 24 hours. The garage isn't owned by Westin, so they have no control over the cost. The valet is more convenient and just five dollars more than the self park, (IIRC) so definitely worth it if you're going in and out. The only thing I ordered from the restaurant was the beet salad, and it was delicious.
Stayed 3 nights in May 2025

4/10 Poor

Jie

Travelled with family
Liked: Cleanliness
Had a fire drill test in the morning, and it lasted for one hour!
Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Marybell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Close and easy to walk to shops and restaurants. Highly recommend!
Stayed 1 night in Jun 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Jasmine

Stayed 4 nights in Jun 2025

10/10 Excellent

Omar

Stayed 3 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025

4/10 Poor

Mehdi, menlo park

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service was awful, we had reserved and paid for 3 adults but they gave us just a king bed! After talking to them instead of changing the room just said we can bring a bed which caused us not to be able to walk in the room! Told us talk to management tomorrow which we did but The manager was acting very rude and wasn’t really helpful! Very disappointing!
Stayed 1 night in Jun 2025

2/10 Terrible

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very disappointed on all the loud music which cost me sleep
Stayed 1 night in Jun 2025

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The 2 bed room I booked was not available and was told that all they had was a room with a king sized bed with a rollaway. The pool is being renovated and is not available for use. They compensated us with free breakfast because I asked.
Stayed 1 night in Jun 2025

10/10 Excellent

Edison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel room was clean and everything worked
Stayed 4 nights in May 2025