The Westin Pasadena

4.0 star property

Photo gallery for The Westin Pasadena

Outdoor pool
Banquet hall
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Room service

Explore the area

View map
191 N Los Robles Ave, Pasadena, CA, 91101
  • Pasadena Convention Center
    ‪8 min walk‬
  • California Institute of Technology
    ‪18 min walk‬
  • Rose Bowl Stadium
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪37 min drive‬

Room options

Classic Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(180 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(69 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(80 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Pasadena

With a stay at The Westin Pasadena in Pasadena (Playhouse Village), you'll be within a 5-minute drive of Pasadena Convention Center and Rose Bowl Stadium. .This hotel is 11.6 mi (18.6 km) from Dodger Stadium and 11.7 mi (18.9 km) from Hollywood Boulevard.

What's nearby

  • Pasadena City Hall - 5 min walk - 0.5 km
  • Pasadena Convention Center - 8 min walk - 0.7 km
  • California Institute of Technology - 18 min walk - 1.6 km
  • Rose Bowl Stadium - 3 min drive - 3.7 km
  • The Huntington Library, Art Museum, and Botanical Gardens - 6 min drive - 4.1 km

Getting around

  • Pasadena Station - 8 min walk
  • Memorial Park Station - 11 min walk
  • Los Angeles Intl. (LAX) - 59 min drive

Restaurants

  • ‪Urth Caffé-Pasadena - ‬8 min walk
  • ‪California Pizza Kitchen - ‬2 min walk
  • ‪Lucky Boy - ‬2 min walk
  • ‪Rubio's Coastal Grill - ‬8 min walk
  • ‪El Cholo Café Pasadena - ‬10 min walk

About this property

The Westin Pasadena

Hotel in Pasadena with a 24-hour fitness center and a 24-hour front desk
The Westin Pasadena offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pasadena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 350 guestrooms featuring refrigerators. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Californian cuisine at Ventanas, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Ventanas - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Living Room Lobby - Onsite bar.
The Store - This café serves light fare only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 11.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 28 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 16 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Living Room Lobby
  • The Store
  • Ventanas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Lift (153 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 23 2025 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Fee for in-room wired internet: USD 11.95 per night (rates may vary)
  • Self parking fee: USD 28 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pasadena Westin
Westin Hotel Pasadena
Westin Pasadena
Westin Pasadena Hotel
The Westin Pasadena Hotel Pasadena
The Westin Pasadena Hotel
The Westin Pasadena Pasadena
The Westin Pasadena Hotel Pasadena

The Westin Pasadena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 916 out of 1510 reviews
Rating 8 - Good. 261 out of 1510 reviews
Rating 6 - Okay. 151 out of 1510 reviews
Rating 4 - Poor. 104 out of 1510 reviews
Rating 2 - Terrible. 78 out of 1510 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a friendly staff. Cozy bed & pillows which was needed after a very long day.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good location near City Hall and Colorado Blvd. Easy walk to Old Pasadena. Nice hotel, clean. On-site restaurant is expensive, of course. Didn't get to see the pool as it was undergoing maintenance, but my husband enjoyed the gym.
Stayed 5 nights in May 2025

10/10 Excellent

Daniel, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, friendly and helpful staff
Stayed 1 night in May 2025

8/10 Good

Gianna

Stayed 1 night in May 2025

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay for convention

Our stay was excellent. Check in was a breeze. Valet service went smoothly. Big tv in the room was a bonus.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Johnie, LAS VEGAS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service! Clean roomy space. Thoughtful
Stayed 6 nights in Apr 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Cherie

Travelled with family
Liked: Room comfort
Poor quality towels. No notepad & pen or pencil, dirty-looking phone, no minibar or water. Though there was a coffeemaker which was awkward to access. Leather chair was a bit ripped. My personal silk pillowcase was removed after 1st night and I'm still trying to get $60 credit or return
Stayed 2 nights in Apr 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight. Self parking was easy, and the hotel was very quiet, which made for a perfect overnight stop.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goodnight sleep
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean property with very friendly staff! Great, convenient location
Stayed 4 nights in Apr 2025

10/10 Excellent

Patrice

Stayed 4 nights in Apr 2025

6/10 Okay

Emma

There was a crash that woke me up, also no early check in
Stayed 1 night in Apr 2025

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay however they made us wait for a room after checking out
Stayed 1 night in Apr 2025

10/10 Excellent

Cristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to all our needs. Friendly staff.
Stayed 5 nights in Apr 2025

4/10 Poor

Mayumi

Disliked: Cleanliness, staff & service, property conditions & facilities
Pipe sound from somewhere, never fixed it so we changed the room at 11:00 pm. Dated hotel
Stayed 4 nights in Apr 2025

4/10 Poor

Siddharth

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

A terrible disappointment

I’ve stayed happily in this hotel before, but on this occasion, the curtains in my room didn’t work, the bedside lamp wouldn’t turn on, the rainforest shower didn’t work (and the hand-held shower blasted out cold water when turned to hot). The pool was closed, the free tea and coffee are no longer free and not offered as advertised, and the staff (with two wonderful exceptions) are really unfriendly and sullen. This week found me in four hotels around Los Angeles; none was great, but during the three nights I stayed at the usually reliable Westin, it set new records for unhelpful service and broken amenities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Zames

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025